Explore Build Recruitment jobs in the UK

Civils operative - St Austell, Cornwall + Surrounding areas (operational)Water contract - CivilsA gr... Civils operative - St Austell, Cornwall + Surrounding areas (operational)Water contract - CivilsA great opportunity to start a temp to perm operational role based around Cornwall. You will be required to work in a gang of 2 on a civils project installing water metres. The working week will be 40 - 50 hours between Monday to Friday There will be a variety of different packages available. You will need relevant previous experience within utilities contracts, groundworks or ideally water contracts. You will be issued an IPAD which will be used to accept jobs each dayOur client will provide the below tickets and training at induction, this will be provided for free over the course of 4 days.EUSRAbbrassive wheelsWater HygieneCat & GenieManual Handling Package 1 - £13.80ph PAYE + Van, fuel card, toolsPackage 2 - £16ph Umbrella + Van, fuel card, toolsPackage 3 - £20ph CIS - No van or fuel card provided   Day to day: Working in a gang of 2Travel from job to job (Cornwall area)Operate cat and genieHand diggingRemove/Install water metresCold lay tarmacMoving materials Maintain a safe working environment  Requirements: Previous experience in relatable job role is essential (preferably water treatment)EUSR card (SHEA water preferrable but not essential)Water Hygiene Professional at all times Good work ethicStreet works ticket (Essential)Driving licence (Essential)Good timekeeping  Please apply or contact Ben Peel at Build Recruitment - South West for further details on 07788236704We'll take the time to understand your career history and motivations for a new role. We'll also take references and may ask for proof of eligibility to work in the UK.We work with a wide variety of clients in the public and private sector, and we will work with you to identify clients in which your skills, experience and personality will fit. Once we submit you for a role you will receive support and regular communication throughout the interview process.  From there our commitment to you is all about being your career partner. We'll identify suitable jobs, provide support, and career guidance and even provide regular salary benchmarking. Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.

Job Title: Repairs Planner Sector:Social HousingLocation: RomfordJob Type: PermanentCompany Overview... Job Title: Repairs Planner Sector:Social HousingLocation: RomfordJob Type: PermanentCompany Overview: Our client is a reputable contractor providing essential repairs and maintenance services within the social housing sector. They are currently looking for an experienced Repairs Planner to join their dynamic team in Romford. This is a fantastic opportunity for someone with a strong background in social housing and experience working with SOR (Schedule of Rates) codes to make a significant impact in a growing and supportive environment. Key Responsibilities: Repairs Planning: Effectively manage and schedule repairs and maintenance work for social housing properties, ensuring all works are completed on time and in accordance with client specifications. SOR Code Management: Use SOR codes to accurately price and plan jobs, ensuring compliance with contractual agreements and efficient allocation of resources. Customer Liaison: Communicate with tenants and stakeholders to arrange access for repairs, address concerns, and provide updates on progress. Data Entry & Management: Maintain accurate records of all repairs and schedules, inputting data into relevant software systems. Continuous Improvement: Proactively identify opportunities to improve the repairs planning process, contributing to the overall efficiency and customer satisfaction. Day to Day duties:  Schedule works into diaries for up to 20 operatives daily ensuring diaries are full and immediate attention is given to allocate work to operatives when they become free.Check the system for emergencies and manage within a timely manner to ensure targets are meetRespond to telephone variations by seeking approval from duty surveyor so operatives may continue on the site through to completionProvide a high quality service to our client on a face to face basisWorking within a team to achieve goals and targets achieving daily targets of a minimum of 60 allocations each day of new ordersHandling calls and emails from the client to log issues, deploy Operatives and monitor completion of the work, providing updates at regular intervals.Ensure that the system is updated in a timely manner so that the client and the Operations are in receipt of the most up to date information.Develop and maintain effective working relationships with Operatives, clients, customers (internal and external) and suppliersUnderstanding and diagnosing repair requests. Take ownership and responsibility for identifying the customer's needs and use appropriate questioning, listening and diagnosis skills to identify the issues and offer appropriate solutions.Managing incoming repairs inbox and allocating repairs works appropriately Requirements: Experience in Social Housing: Previous experience working in a repairs or maintenance role within the social housing sector is essential. Familiarity with SOR Codes: A strong understanding of Schedule of Rates (SOR) codes and their application in planning and pricing repairs. Planning Experience: Proven experience in a repairs planning or scheduling role, ideally within social housing or similar sectors. IT: Comfortable using various software systems for scheduling, reporting, and communication. Experience with repairs management systems is a plus. Please apply today with your up to date CV or call Leah Seber for more information.  Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.

Role: AdministratorSalary: £26k per annumLocation: Crawley We are seeking a proactive and detail-ori... Role: AdministratorSalary: £26k per annumLocation: Crawley We are seeking a proactive and detail-oriented General Administrator / Purchasing Administrator to support the commercial and purchasing teams with administrative duties, supplier coordination, and general office operations. This is a varied role, ideal for someone with strong organisational skills and a good understanding of purchasing processes.You will play a key role in ensuring the smooth flow of administrative and procurement tasks across the business, supporting wider project teams and maintaining accurate records.ACCOUNTABILITIES To proactively identify good quality business opportunities whilst working with customers that value our offering who will provide Osborne with long term business taking into account.MAIN DUTIES Provide general administrative support to the commercial and purchasing departments Raise and process purchase orders and supplier invoices Liaise with suppliers to obtain quotes, confirm orders, and follow up on deliveries Maintain and update supplier and order records Monitor and track stock levels and notify relevant teams of low inventory Assist with document management, including filing, scanning, and uploading to shared systems Prepare and process documentation for purchasing and contract admin Support the team with data entry and updating systems, ensuring accuracy and consistency Handle incoming emails and phone calls related to purchasing and admin queries Maintain internal spreadsheets and ensure all commercial data is kept up to date Provide ad-hoc support for internal departments as required Being a point of contact for the client and customers, promoting good working relationships with colleagues, clients and other stake-holders. Managing paperwork and the on-going maintenance of files. EXPERIENCE Experieince in housing / Experience in construction Knowledge of SOR codes would be beneficial Please apply today with your updated CV or call Leah Seber at Build Recruitment for more info.Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.

Job Title: Lead Planning and Logistics Co-ordinatorRepairs Ream LeaderDepartment: Social Housing Rep... Job Title: Lead Planning and Logistics Co-ordinatorRepairs Ream LeaderDepartment: Social Housing RepairsLocation: CrawleySalary: Up to £32k per annumJob Summary: The Lead Planning and Logistics Co-ordinator will oversee the scheduling and coordination of repair and maintenance activities within the social housing sector. This senior role involves leading a team, ensuring efficient resource allocation, and maintaining high standards of service delivery to tenants.Key Responsibilities: Team Leadership: Supervise and mentor a team of planning and logistics coordinators, providing guidance and support to ensure effective performance.Strategic Planning: Develop and implement strategic plans for repair and maintenance schedules, optimizing resource use and minimizing tenant disruption.Resource Management: Oversee the allocation of materials, tools, and personnel, ensuring timely and cost-effective delivery of repair services.Stakeholder Communication: Serve as the primary liaison between tenants, contractors, and internal teams, ensuring clear and consistent communication.Data Analysis: Analyse repair and maintenance data to identify trends, improve processes, and enhance service delivery.Compliance and Safety: Ensure all repair activities comply with health and safety regulations and organizational policies.Continuous Improvement: Lead initiatives to improve planning and logistics processes, driving efficiency and service quality. Qualifications: Experience: Extensive experience in planning, scheduling, or logistics, with a proven track record in a leadership role, preferably within the social housing or construction sector Skills: Strong leadership and team management abilities.Excellent organizational and time-management skills.Advanced communication and interpersonal skills.Proficiency in scheduling software and Microsoft Office Suite.Ability to work under pressure and manage multiple tasks simultaneously. Personal Attributes: Detail-oriented with a strategic mindset.Customer-focused with a commitment to delivering high-quality service.Proactive problem-solver with a continuous improvement approach.Collaborative team player with strong leadership qualities. Please apply with your updated CV or call Leah Seber at Build Recruitment for more information.Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.

Job Title: Repairs PlannerPlanning and Logistics Co-ordinatorDepartment: Social Housing RepairsLocat... Job Title: Repairs PlannerPlanning and Logistics Co-ordinatorDepartment: Social Housing RepairsLocation: SloughSalary: £26k per annumJob Summary: The Planning and Logistics Co-ordinator will be responsible for the efficient scheduling and coordination of repair and maintenance activities within the social housing sector. This role ensures that all repair works are planned, resources are allocated effectively, and tenants are kept informed throughout the process.Key Responsibilities: Scheduling and Planning: Develop and manage schedules for repair and maintenance works, ensuring optimal use of resources and minimal disruption to tenants.Resource Allocation: Coordinate the allocation of materials, tools, and personnel required for repair tasks, ensuring timely and cost-effective delivery.Communication: Act as the primary point of contact for tenants, contractors, and internal teams, providing updates and resolving any issues that arise.Data Management: Maintain accurate records of all repair activities, including work orders, schedules, and completion reports.Compliance: Ensure all repair activities comply with relevant health and safety regulations and organizational policies.Continuous Improvement: Identify opportunities for process improvements and implement changes to enhance efficiency and service quality. Qualifications:Experience: Proven experience in planning, scheduling, or logistics, preferably within the social housing or construction sectorSkills: Excellent organizational and time-management skills.Strong communication and interpersonal abilities.Proficiency in scheduling software and Microsoft Office Suite.Ability to work under pressure and manage multiple tasks simultaneously. Personal Attributes: Detail-oriented with a proactive approach to problem-solving.Customer-focused with a commitment to delivering high-quality service.Team player with the ability to work collaboratively across departments. If you are interested please call Leah Seber at Build Recruitment and apply today with your CVBuild Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.

Job Title: Lead Planning and Logistics Co-ordinatorDepartment: Social Housing RepairsLocation: Crawl... Job Title: Lead Planning and Logistics Co-ordinatorDepartment: Social Housing RepairsLocation: CrawleySalary: Up to £32k per annumJob Summary: The Lead Planning and Logistics Co-ordinator will oversee the scheduling and coordination of repair and maintenance activities within the social housing sector. This senior role involves leading a team, ensuring efficient resource allocation, and maintaining high standards of service delivery to tenants.Key Responsibilities: Team Leadership: Supervise and mentor a team of planning and logistics coordinators, providing guidance and support to ensure effective performance.Strategic Planning: Develop and implement strategic plans for repair and maintenance schedules, optimizing resource use and minimizing tenant disruption.Resource Management: Oversee the allocation of materials, tools, and personnel, ensuring timely and cost-effective delivery of repair services.Stakeholder Communication: Serve as the primary liaison between tenants, contractors, and internal teams, ensuring clear and consistent communication.Data Analysis: Analyse repair and maintenance data to identify trends, improve processes, and enhance service delivery.Compliance and Safety: Ensure all repair activities comply with health and safety regulations and organizational policies.Continuous Improvement: Lead initiatives to improve planning and logistics processes, driving efficiency and service quality. Qualifications: Experience: Extensive experience in planning, scheduling, or logistics, with a proven track record in a leadership role, preferably within the social housing or construction sector Skills: Strong leadership and team management abilities.Excellent organizational and time-management skills.Advanced communication and interpersonal skills.Proficiency in scheduling software and Microsoft Office Suite.Ability to work under pressure and manage multiple tasks simultaneously. Personal Attributes: Detail-oriented with a strategic mindset.Customer-focused with a commitment to delivering high-quality service.Proactive problem-solver with a continuous improvement approach.Collaborative team player with strong leadership qualities. Please apply with your updated CV or call Leah Seber at Build Recruitment for more information.Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.

Job Title: Lead Planning and Logistics Co-ordinatorDepartment: Social Housing RepairsLocation: Crawl... Job Title: Lead Planning and Logistics Co-ordinatorDepartment: Social Housing RepairsLocation: CrawleySalary: Up to £32k per annumJob Summary: The Lead Planning and Logistics Co-ordinator will oversee the scheduling and coordination of repair and maintenance activities within the social housing sector. This senior role involves leading a team, ensuring efficient resource allocation, and maintaining high standards of service delivery to tenants.Key Responsibilities: Team Leadership: Supervise and mentor a team of planning and logistics coordinators, providing guidance and support to ensure effective performance.Strategic Planning: Develop and implement strategic plans for repair and maintenance schedules, optimizing resource use and minimizing tenant disruption.Resource Management: Oversee the allocation of materials, tools, and personnel, ensuring timely and cost-effective delivery of repair services.Stakeholder Communication: Serve as the primary liaison between tenants, contractors, and internal teams, ensuring clear and consistent communication.Data Analysis: Analyse repair and maintenance data to identify trends, improve processes, and enhance service delivery.Compliance and Safety: Ensure all repair activities comply with health and safety regulations and organizational policies.Continuous Improvement: Lead initiatives to improve planning and logistics processes, driving efficiency and service quality. Qualifications: Experience: Extensive experience in planning, scheduling, or logistics, with a proven track record in a leadership role, preferably within the social housing or construction sector Skills: Strong leadership and team management abilities.Excellent organizational and time-management skills.Advanced communication and interpersonal skills.Proficiency in scheduling software and Microsoft Office Suite.Ability to work under pressure and manage multiple tasks simultaneously. Personal Attributes: Detail-oriented with a strategic mindset.Customer-focused with a commitment to delivering high-quality service.Proactive problem-solver with a continuous improvement approach.Collaborative team player with strong leadership qualities. Please apply with your updated CV or call Leah Seber at Build Recruitment for more information.Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.

Position: Repairs PlannerLocation: Kingston, KT1 3GZSalary: £26k to £27k per annum.Perm position / 4... Position: Repairs PlannerLocation: Kingston, KT1 3GZSalary: £26k to £27k per annum.Perm position / 40 hours per week.Contract: PermThe PostThe Planner’s main duties include dealing with residents, clients and sub contractors, working with the IT systems, managing operative’s diaries and general typing and administration. Exceeding customer expectations and problem solving to the point of resolution are key priorities for this post-holder to have.Main Responsibilities Consistently demonstrate high levels of customer service standards and professional relationship with all customers.Inputting & updating works orders on to the “Service Manager” IT system and issuing those works orders to operatives/sub-contractors.Make outbound calls to update customers on progress and complete customer satisfaction surveys.Ensuring operatives diaries are updated, and maintained at all times .Booking work on a reactive and planned basis, liaise with the client and your teamManage communications via E-mail in Microsoft Outlook / telephone / face to faceWorking from bespoke scheduling systems, excel , Microsoft and teamsComplaint jobs to be managed and customer updated frequently.Maintaining good communication skilled with customer, client , operative and other team members General duties As required, to attend training sessions, conferences and staff meetings in line with our commitment to Investors in People.To be self servicing in the area of administrative functions.To be flexible with regard to working hours where requested (occasional evening and weekend work may be necessary). Person Specification Experience of working with the public in a customer focused environment.Excellent verbal and written communication skills, telephone skills and interpersonal skills.Excellent planning, scheduling and organisational skills. Personal attributes and skills Experience of working in the construction industry.Experience of working at administrator level. With a good understanding of all computer programmes as mentioned above.Experience of managing complaints queries. Please apply or Call Leah Seber at Build Recruitment for more informationBuild Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.

GroundworkerBuild Recruitment are currently seeking a Groundworker / General Operative for a site in... GroundworkerBuild Recruitment are currently seeking a Groundworker / General Operative for a site in Chelmsford.Long-term contract, minimum 8 months.Hours: 07:30-17:00, Monday to Friday (45 hours per week) Responsibilities of the Groundworker:Providing groundworks and external maintenance expertise across a large site About you as the Groundworker: Experience working in a similar roleCSCS card (valid)SHEA Gas Cource certificate  If you are a skilled Groundworker with experience in construction, infrastructure and external works, and are seeking an exciting new opportunity within an existing maintenance contract, please send us your CV by clicking 'Apply Now'!Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.

Job Title: Repairs Scheduling ManagerLocation: Kinston Upton ThamesSalary: £38k to £40kContract Type... Job Title: Repairs Scheduling ManagerLocation: Kinston Upton ThamesSalary: £38k to £40kContract Type: Full-time, PermanentAbout the Role: We are looking for a proactive and highly organized Repairs Scheduling Manager to lead and oversee the planning and allocation of maintenance and repair work across a busy property services operation. This role plays a critical part in ensuring the efficient use of operatives, timely completion of jobs, and the highest standards of customer service across housing and property portfolios.Key Responsibilities: Lead the scheduling team to allocate daily work orders to operatives, ensuring maximum productivity and customer satisfaction. Oversee the end-to-end scheduling process, ensuring compliance with service level agreements (SLAs) and key performance indicators (KPIs). Monitor live scheduling dashboards and address real-time issues such as job overruns, operative delays, or emergency repairs. Collaborate with the repairs, customer service, and operational management teams to ensure seamless communication and delivery. Identify trends or recurring issues in scheduling that affect service delivery and proactively resolve them. Produce daily, weekly, and monthly performance reports and use data insights to drive improvements. Provide training, support, and guidance to the scheduling team, fostering a culture of accountability and continuous improvement. Support the integration of new systems and processes to streamline scheduling operations and enhance customer experience. Requirements: Proven experience in a scheduling or coordination role within property maintenance, housing, or a similar fast-paced service environment. Strong leadership and team management skills, with the ability to motivate and support a high-performing team. Exceptional organizational and problem-solving skills, with a sharp attention to detail. Excellent communication skills—confident liaising with operatives, managers, and customers alike. Proficient in using repairs management and scheduling software (e.g., DRS, Opti-Time, Oneserve, etc.). Comfortable working in a dynamic, target-driven environment with a flexible and adaptable approach. Desirable: Understanding of social housing maintenance or responsive repair services. Knowledge of health & safety and compliance requirements in property services. Experience implementing or improving scheduling systems or procedures.Please apply today, and call Leah Seber at Build Recruitment for more information. Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.

Job Title: Repairs Scheduling ManagerLocation: Kinston Upton ThamesSalary: £38k to £40kContract Type... Job Title: Repairs Scheduling ManagerLocation: Kinston Upton ThamesSalary: £38k to £40kContract Type: Full-time, PermanentAbout the Role: We are looking for a proactive and highly organized Repairs Scheduling Manager to lead and oversee the planning and allocation of maintenance and repair work across a busy property services operation. This role plays a critical part in ensuring the efficient use of operatives, timely completion of jobs, and the highest standards of customer service across housing and property portfolios.Key Responsibilities: Lead the scheduling team to allocate daily work orders to operatives, ensuring maximum productivity and customer satisfaction. Oversee the end-to-end scheduling process, ensuring compliance with service level agreements (SLAs) and key performance indicators (KPIs). Monitor live scheduling dashboards and address real-time issues such as job overruns, operative delays, or emergency repairs. Collaborate with the repairs, customer service, and operational management teams to ensure seamless communication and delivery. Identify trends or recurring issues in scheduling that affect service delivery and proactively resolve them. Produce daily, weekly, and monthly performance reports and use data insights to drive improvements. Provide training, support, and guidance to the scheduling team, fostering a culture of accountability and continuous improvement. Support the integration of new systems and processes to streamline scheduling operations and enhance customer experience. Requirements: Proven experience in a scheduling or coordination role within property maintenance, housing, or a similar fast-paced service environment. Strong leadership and team management skills, with the ability to motivate and support a high-performing team. Exceptional organizational and problem-solving skills, with a sharp attention to detail. Excellent communication skills—confident liaising with operatives, managers, and customers alike. Proficient in using repairs management and scheduling software (e.g., DRS, Opti-Time, Oneserve, etc.). Comfortable working in a dynamic, target-driven environment with a flexible and adaptable approach. Desirable: Social housing maintenance or responsive repair services. Knowledge of health & safety and compliance requirements in property services. Experience implementing or improving scheduling systems or procedures.Please apply today, and call Leah Seber at Build Recruitment for more information. Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.

Job Title: Scheduler / Planner Salary - £16.91 per hour Umbrella rateLocation: Ealing, W5Contract: T... Job Title: Scheduler / Planner Salary - £16.91 per hour Umbrella rateLocation: Ealing, W5Contract: Temp to PermHours: 8am-5pm, Mon-Fri - OFFICE BASED.The Repairs Scheduler will have day to day responsibility for scheduling repairs, communal works and other works in a busy housing office.   The post holder will apply schedule of rates and priority times to each job. They will liaise with residents to agree appointments and arrange any follow-on works. They will also ensure jobs are completed and any agreed variations are raised accurately.The main aim of this position is to Schedule works and appointments for the operatives, deal with calls from residents, clients and suppliers. The work is revolved around maintenance work for breakdowns, appointments, annual programmes, emergency work and managing safety documents.You will oversee and Schedule a team of operatives liaise with clients, maintain effective work systems, documentation and compliance, whilst working to established processes & procedures and manage the Repairs Management systems.You will also look to you to provide support to the management team, general contract administration support including reports, spreadsheets and manage and distribute mail & maintain filing systemsMAIN ACCOUNTABILITIES Planning, scheduling and allocating repairsEnsuring the correct prioritization of works, balancing the needs of the tenant, the requirements of the tenancy agreement and the efficient use of the available repairs operatives .Applying correct schedule of rates codes to standard repairs works orders both for the in-house team and for contractorsLiaising with residents in person, by telephone and email to arrange appointments, facilitate the completion of the works, problem solve and resolve complaints  Tracking and monitoring progress of works to ensure they run smoothly for our residents and trades staffCreate and run end of day reports to identify jobs overdue. EXPERIENCE You will have an understanding of trade and operatives duties i.e. plumbers, carpenters, plasterers and electriciansSocial housing repairs experience  KNOWLEDGE Working knowledge of housing repairsUnderstand the rationale behind schedule of rates codes (desirable)Basic knowledge of building safety If you are interested in this position, please apply wit your CV today or call Leah Seber at Build Recruitment to discus more details.Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.

Position: Repairs PlannerSector: Repairs Location: Basildon / BillericaySalary: Up to £27k per annum... Position: Repairs PlannerSector: Repairs Location: Basildon / BillericaySalary: Up to £27k per annum We are looking for a customer care call handler to join our team in Basildon. Your primary responsibility will be to take a large volume of inbound calls, booking appointments and assisting engineers.Responsibilities: Provide fantastic customer service support to all incoming calls including residents, clients, other departments.Responsible for inbound calls with a helpful, with a professional approachDistribute incoming calls to the relevant department.Book appointments for works by telephone and email.Manage large amounts of inbound calls, emails and webchats calls in a timely manner.Identify customers’ needs and pass to correct departmentBuild sustainable relationships with residents / clients.Always put the customers needs first.Administration duties.Take ownership for responding to inbound communications (calls and emails).Demonstrate good understanding of the different customer groups/personas, and tailor your style and response to appropriately meet the customer’s needs.Follow the contact centre script and/or system diagnosis tool to ensure the right information is captured and validated (e.g. contact details, preferred contact method, etc).Accurately diagnose the issue by utilising the system diagnosis tool, supplemented by your own knowledge and experience.Where possible and appropriate, help the resident to self-solve simple and low risk issues (e.g. checking the status of ther gas or electricity meter, re-setting a blown fuse, etc).Where an appointment is required, work to ensure that it is offered in line with contractual Service Level Agreements (SLAs), the customer’s preferences and Operational constraints.Ensure that the system is updated in a timely manner so that the client and the Operations team are in receipt of the most up to date information.Where a resident wants to re-book an appointment, it may be necessary to liaise direct the Planners and Service Controllers to communicate short-notice changes.Capture detailed notes on the system to support operatives in completing a first time fix on site. Experience Required You will have previous administrative experience with evidence of delivering excellent customer service and maintaining high quality relationships.You will have excellent interpersonal skills and deliver effective interaction with all internal and external stakeholders.You will have the ability to develop and maintain good working relationships with key stakeholders and ensure best practice prevails throughout the contract.You will have excellent telephone skills and be able to obtain detailed information from telephone discussions.Repairs knowledge preferred For more information please call Leah Seber at Build Recruitment, or apply with your CV today.Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.

Role: AdministratorLocation: BulfordHour: 8am to 4:30pm, Monday to Friday - full time office basedSa... Role: AdministratorLocation: BulfordHour: 8am to 4:30pm, Monday to Friday - full time office basedSalary: Up to £25.5K Per annumThe Role:As a Repairs Administrator you will be responsible for coordinating and scheduling maintenance work across the region. You will manage engineers’ diaries, monitor progress reports, and ensure that properties are ready for new occupants by the agreed move-in dates. Strong communication, organisation, and attention to detail will be key to success in this role.Key Responsibilities: Track and manage property status updates, ensuring timely completion of maintenance work.Schedule maintenance tasks for direct staff and suppliers using the Voids Tracker.Liaise with suppliers to coordinate specialist repairs.Ensure all required property certifications are obtained before handover.Manage workflows within the CRM system for billing and documentation.Work closely with the Commercial Team to track progress and resolve any issues.Raise purchase orders for supplier works.Provide regular updates to clients and attend daily calls on project status.Build and maintain strong relationships with engineers, suppliers, and clients.Support the Area Manager with tracking and reporting work progress.Report monthly statistics to the Aldershot Area Manager. What We’re Looking For: Experience in scheduling within the facilities or maintenance industry.Strong organisational and diary management skills.Excellent communication skills (written and verbal).Self-motivated with a keen eye for detail.Confidence in Microsoft 365 and other system-based work.Ability to work collaboratively while managing multiple priorities.Awareness of business operations and associated risks. Benefits: Discounted Gym Memberships – stay fit with exclusive offers.Employee Assistance Programme – supporting your well-being.Referral Bonus Scheme – earn rewards for recommending colleagues.Company Pension Scheme – plan for your future.Ongoing Training & Development – expand your skills and advance your career. Please apply today with your updated CV or call Leah Seber for more infoBuild Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.

Position: Customer Service AdvisorSector: Repairs Location: Basildon / BillericaySalary: Up to £27k... Position: Customer Service AdvisorSector: Repairs Location: Basildon / BillericaySalary: Up to £27k per annum We are looking for a customer care call handler to join our team in Basildon. Your primary responsibility will be to take a large volume of inbound calls, booking appointments and assisting engineers.Responsibilities: Provide fantastic customer service support to all incoming calls including residents, clients, other departments.Responsible for inbound calls with a helpful, with a professional approachDistribute incoming calls to the relevant department.Book appointments for works by telephone and email.Manage large amounts of inbound calls, emails and webchats calls in a timely manner.Identify customers’ needs and pass to correct departmentBuild sustainable relationships with residents / clients.Always put the customers needs first.Administration duties.Take ownership for responding to inbound communications (calls and emails).Demonstrate good understanding of the different customer groups/personas, and tailor your style and response to appropriately meet the customer’s needs.Follow the contact centre script and/or system diagnosis tool to ensure the right information is captured and validated (e.g. contact details, preferred contact method, etc).Accurately diagnose the issue by utilising the system diagnosis tool, supplemented by your own knowledge and experience.Where possible and appropriate, help the resident to self-solve simple and low risk issues (e.g. checking the status of ther gas or electricity meter, re-setting a blown fuse, etc).Where an appointment is required, work to ensure that it is offered in line with contractual Service Level Agreements (SLAs), the customer’s preferences and Operational constraints.Ensure that the system is updated in a timely manner so that the client and the Operations team are in receipt of the most up to date information.Where a resident wants to re-book an appointment, it may be necessary to liaise direct the Planners and Service Controllers to communicate short-notice changes.Capture detailed notes on the system to support operatives in completing a first time fix on site. Experience Required You will have previous administrative experience with evidence of delivering excellent customer service and maintaining high quality relationships.You will have excellent interpersonal skills and deliver effective interaction with all internal and external stakeholders.You will have the ability to develop and maintain good working relationships with key stakeholders and ensure best practice prevails throughout the contract.You will have excellent telephone skills and be able to obtain detailed information from telephone discussions.Repairs knowledge preferred For more information please call Leah Seber at Build Recruitment, or apply with your CV today.Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.

Repairs PlannerLocation:Tottenham HaleTerm: Full time / temp to permSalary: £16.91ph umbrella rateHi... Repairs PlannerLocation:Tottenham HaleTerm: Full time / temp to permSalary: £16.91ph umbrella rateHiring ASAP /Available Positions: 1Description of role: Responsible for responding to resident repair requests by call and email, diagnosing the repair to allocate appointments to the in house and/or subcontracted workforce. Ensure both the customer and the client receives an excellent standard of customer serviceDay to Day: Schedule works into diaries for up to 20 operatives daily ensuring diaries are full and immediate attention is given to allocate work to operatives when they become free.Check the system for emergencies and manage within a timely manner to ensure targets are meetRespond to telephone variations by seeking approval from duty surveyor so operatives may continue on the site through to completionProvide a high quality service to our client on a face to face basisWorking within a team to achieve goals and targets achieving daily targets of a minimum of 60 allocations each day of new orders Essential Criteria Social Housing and Repair and Maintenance background.Experience in planning/scheduling jobs using planning system.Understanding of the various trades and jobs normally allocated to direct labour staff or subcontractorsUnderstanding the importance of reducing Work-in-Progress - Jeopardy planning, Further Works management, applying of extension of timesExperience of trade job durationsExperience of health and safety considerations when planning e.g. asbestosNo hybrid working, must be able to work from amin office located in Tottenham HaleGood level of written English e.g. ability to rite responses to complaintsGood computer skillsGood communication skills e.g. ability to communicate with different stakeholders at different levels to conclude / close jobsPassionate about service delivery and customer satisfaction. If you are interested in this position, please apply with your CV today or call Leah Seber at Build Recruitment to discus more details.Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.

Position: Repairs PlannerLocation: Kingston, KT1 3GZSalary: £12.50ph - £16.30phPerm position / 40 ho... Position: Repairs PlannerLocation: Kingston, KT1 3GZSalary: £12.50ph - £16.30phPerm position / 40 hours per week.Contract: Temp to PermThe PostThe Planner’s main duties include dealing with residents, clients and sub contractors, working with the IT systems, managing operative’s diaries and general typing and administration. Exceeding customer expectations and problem solving to the point of resolution are key priorities for this post-holder to have.Main Responsibilities Consistently demonstrate high levels of customer service standards and professional relationship with all customers.Inputting & updating works orders on to the “Service Manager” IT system and issuing those works orders to operatives/sub-contractors.Make outbound calls to update customers on progress and complete customer satisfaction surveys.Ensuring operatives diaries are updated, and maintained at all times .Booking work on a reactive and planned basis, liaise with the client and your teamManage communications via E-mail in Microsoft Outlook / telephone / face to faceWorking from bespoke scheduling systems, excel , Microsoft and teamsComplaint jobs to be managed and customer updated frequently.Maintaining good communication skilled with customer, client , operative and other team members General duties As required, to attend training sessions, conferences and staff meetings in line with our commitment to Investors in People.To be self servicing in the area of administrative functions.To be flexible with regard to working hours where requested (occasional evening and weekend work may be necessary). Person Specification Experience of working with the public in a customer focused environment.Excellent verbal and written communication skills, telephone skills and interpersonal skills.Excellent planning, scheduling and organisational skills. Personal attributes and skills Experience of working in the construction industry.Experience of working at administrator level. With a good understanding of all computer programmes as mentioned above.Experience of managing complaints queries. Please apply or Call Leah Seber at Build Recruitment for more informationBuild Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.

Multi Trade OperativeBuild Recruitment are currently seeking a Multi Trader for a permanent job oppo... Multi Trade OperativeBuild Recruitment are currently seeking a Multi Trader for a permanent job opportunity covering Epsom.This position will provide a van, fuel card and PDA, covering domestic properties only. Responsibilities of the Multi Trade Operative:Providing building fabric maintenance expertise across several clients, within residential propertiesUndertaking minor and major building repair works under the following trades: Painting and DecoratingPlumbingCarpentryTilingFlooring  About you as the Multi Trade Operative: Experienced in a variety of maintenance trades such as plumbing, carpentry, brickwork repairs, painting, and decoratingRecognized qualifications in relevant tradesWell-versed in building regulations and safety standardsOrganized, punctual, and dependableFull UK Driving Licence (essential)  If you are a skilled Multi Trade Operative, Handyperson or Fabric Maintenance Technician, with experience in various maintenance trades and are seeking an exciting new opportunity within an existing maintenance contract, please send us your CV by clicking 'Apply Now'!Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.

UPVC FitterBuild Recruitment are currently looking for an experienced UPVC Fitter for window/door wo... UPVC FitterBuild Recruitment are currently looking for an experienced UPVC Fitter for window/door works within domestic properties, covering Epsom.The UPVC Window and Door Fitter will be a van-mobile operative, receiving a van, fuel card, and any specialist tools required.08:00AM-17:00PM, Monday to Friday Responsibilities of the UPVC Fitter Installing windows, doors, and related products.Measuring for new installations and customizing fittings as needed.Dismantling existing windows and doors using manual and power tools.Cleaning up and disposing of leftover materials after completing the job.Repairing or replacing products based on customer requests.  About you as the UPVC Fitter Experienced Window or Door FitterRecognised trades certificatesDomestic maintenance experienceFull UK Driving Licence  If you are an experienced with UPVC, as a Window Fitter or Door Fitter, looking for a brand-new role working on an existing property repairs contract, then send over your CV by clicking 'Apply Now'!Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.

Role: Repairs PlannerLocation: BulfordHour: 8am to 4:30pm, Monday to Friday - full time office based... Role: Repairs PlannerLocation: BulfordHour: 8am to 4:30pm, Monday to Friday - full time office basedSalary: Up to £25.5K Per annumThe Role:As a Scheduler / Planner, you will be responsible for coordinating and scheduling maintenance work across the region. You will manage engineers’ diaries, monitor progress reports, and ensure that properties are ready for new occupants by the agreed move-in dates. Strong communication, organisation, and attention to detail will be key to success in this role.Key Responsibilities: Track and manage property status updates, ensuring timely completion of maintenance work.Schedule maintenance tasks for direct staff and suppliers using the Voids Tracker.Liaise with suppliers to coordinate specialist repairs.Ensure all required property certifications are obtained before handover.Manage workflows within the CRM system for billing and documentation.Work closely with the Commercial Team to track progress and resolve any issues.Raise purchase orders for supplier works.Provide regular updates to clients and attend daily calls on project status.Build and maintain strong relationships with engineers, suppliers, and clients.Support the Area Manager with tracking and reporting work progress.Report monthly statistics to the Aldershot Area Manager. What We’re Looking For: Experience in scheduling within the facilities or maintenance industry.Strong organisational and diary management skills.Excellent communication skills (written and verbal).Self-motivated with a keen eye for detail.Confidence in Microsoft 365 and other system-based work.Ability to work collaboratively while managing multiple priorities.Awareness of business operations and associated risks. Benefits: Discounted Gym Memberships – stay fit with exclusive offers.Employee Assistance Programme – supporting your well-being.Referral Bonus Scheme – earn rewards for recommending colleagues.Company Pension Scheme – plan for your future.Ongoing Training & Development – expand your skills and advance your career. Please apply today with your updated CV or call Leah Seber for more infoBuild Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.

Role: Senior Customer Service Officer Location: SE15Type: Temporary Hours: 35 hours per week Salary:... Role: Senior Customer Service Officer Location: SE15Type: Temporary Hours: 35 hours per week Salary: £22ph - £28ph What You’ll Be Doing: Managing the daily schedules of up to 20 operatives, ensuring 100% resource utilisation and seamless task assignment.Respond to emergency repairs within 2 hoursMaintain complaince records Coordinating rapid-response operations, achieving consistent 2-hour turnaround times on emergency repairs.Maintaining accurate compliance records and ensuring all certifications are up to date and audit-ready. Taking the reins in the absence of the Service Manager – managing escalations, team operations, and service continuity with confidence. What We’re Looking For: Proven experience in scheduling, operations management A hands-on leader who thrives under pressure and keeps cool in fast-paced environments.Strong organisational and problem-solving skills with exceptional attention to detail.A natural communicator with a collaborative mindset and a commitment to excellence.Experience in repairs management, field services, or similar industries Please apply today or call Leah Seber for more information.Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.

FRA Carpenter Build Recruitment is currently seeking an experienced FRA Carpenter or Fire Door... FRA Carpenter Build Recruitment is currently seeking an experienced FRA Carpenter or Fire Door Technician for installation and maintenance work covering properties in North, East and West London.The Carpenter will be a van-mobile operative, provided with a van, fuel card, and any specialist tools required.08:00AM - 17:00PM, Monday to Friday Responsibilities of the FRA Carpenter: Install, repair, and maintain fire doors, frames, and fire-stopping systems to meet fire safety regulations.Fit and adjust fire-rated ironmongery, such as hinges, locks, and door closers.Read and interpret technical drawings and specifications to carry out installations and repairs accurately.Conduct inspections, surveys, and remedial work to ensure all fire protection measures meet legal and safety requirements.Work collaboratively with site teams while adhering to strict health, safety, and fire regulations.  About you as the FRA Carpenter: Previous employment as a Carpenter, Fire Door Installer or similarCertificates in Carpentry and Fire Protection (ideal)Strong understanding of fire stopping techniques and fire protection systems  If you are an experienced Carpenter or Fire Door Installer looking for a new role working on an existing property repairs contract, then send over your CV by clicking 'Apply Now'! Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.

FRA Carpenter Build Recruitment is currently seeking an experienced FRA Carpenter or Fire Door... FRA Carpenter Build Recruitment is currently seeking an experienced FRA Carpenter or Fire Door Technician for installation and maintenance work covering properties in North, East and West London.The Carpenter will be a van-mobile operative, provided with a van, fuel card, and any specialist tools required.08:00AM - 17:00PM, Monday to Friday Responsibilities of the FRA Carpenter: Install, repair, and maintain fire doors, frames, and fire-stopping systems to meet fire safety regulations.Fit and adjust fire-rated ironmongery, such as hinges, locks, and door closers.Read and interpret technical drawings and specifications to carry out installations and repairs accurately.Conduct inspections, surveys, and remedial work to ensure all fire protection measures meet legal and safety requirements.Work collaboratively with site teams while adhering to strict health, safety, and fire regulations.  About you as the FRA Carpenter: Previous employment as a Carpenter, Fire Door Installer or similarCertificates in Carpentry and Fire Protection (ideal)Strong understanding of fire stopping techniques and fire protection systems  If you are an experienced Carpenter or Fire Door Installer looking for a new role working on an existing property repairs contract, then send over your CV by clicking 'Apply Now'! Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.

Job title: Repairs SchedulerLocation: BracknellSalary: £19.50ph umbrella rateType: 12 weeks contract... Job title: Repairs SchedulerLocation: BracknellSalary: £19.50ph umbrella rateType: 12 weeks contract initially, with a goal to go Fixed term afterwardsThe roleWe're excited to be looking for an Administrator and Scheduling Coordinator to join our team for six months. You'll work from our Eastleigh office to schedule, coordinate, monitor and proactively manage the Damp and Mould Decorators and Surveyors diaries to deliver an effective service. You will report directly to the Performance and Project Lead.Excellent customer service skills are essential as well as strong communication, organisational and prioritisation skills.  You will be required to liaise with customers, trade operatives, senior management, legal department and other operational service teams.If you have experience scheduling jobs and strong administration skills along with a can-do attitude, you could be exactly who we're looking for! You will be required to work independently as well as part of a team. Key Responsibilities:- Plan and schedule damp and mould jobs- Coordinate with repair teams and contractors- Monitor progress and ensure timely completion of tasks- Maintain accurate records and documentation- Communicate effectively with clients and stakeholders- Ensure jobs are completed and closedPlease apply today with your updated CV or call Leah Seber at Build Recruitment for more information.Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.

Role: Commercial Admin Salary: Up to £28k per annum Location: Aldershot OVERALL PURPOSE OF ROLE To... Role: Commercial Admin Salary: Up to £28k per annum Location: Aldershot OVERALL PURPOSE OF ROLE To provide an effective and efficient administration service and to support the work of the Commercial teams.  ACCOUNTABILITIES  To proactively identify good quality business opportunities whilst working with customers that value our offering who will provide us with long term business taking into account. MAIN DUTIES Processing and providing information to all parties involved in order to progress work.Managing commercial paperwork and the on-going maintenance of filesRetrieving and inputting commercial data onto IT/manual systems as requiredOnly employing processes that add value to your customers and people Ensure records are maintained centrally on IGO and AccuservFollow project governance and group policy and standard operating procedureUnderstand and help maintain builders profile and contractor competenceEnsure quality data returnsAssist with developing & administering processeCarry out any reasonable task as requested by your line managerBeing a point of contact for the client and customers, promoting good working relationships with colleagues, clients and other stake-holdersSupporting the Commercial teams to ensure that works are managed in accordance with contract requirements.Ensuring prompt resolution of queries and complaints, so that commercial targets are met EXPERIENCE Housing and property sector knowledge and experienceConstruction knowledge and experience.1-2 years working with SOR contracts essential Please apply today with your CV or call Leah Seber for more info.Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.

Job Title: Repairs Administrator (Temp to Perm)Salary: Equivelant to £26k per annumLocation: Gosport... Job Title: Repairs Administrator (Temp to Perm)Salary: Equivelant to £26k per annumLocation: Gosport Contract Type: Temp to PermOverview:We are seeking a proactive and detail-oriented Administrator to join our team supporting the MOD housing contract. This is a fantastic opportunity to grow into a permanent role while contributing to large-scale projects in a dynamic environment.Key Responsibilities: Prepare detailed quotes for works required on MOD homes, including large-scale repair and maintenance projects.Allocate repair jobs to engineers Liaise with engineers regarding void and reactive worksNegotiate costs effectively with clients, ensuring agreements are mutually beneficial.Maintain excellent communication with clients, addressing queries and providing regular updates.Support the invoicing process, ensuring accuracy and timely submission.Organise and prioritise tasks to ensure seamless workflow and strict adherence to deadlines.Maintain accurate records and documentation with a strong focus on attention to detail.Collaborate with internal teams to support ongoing projects and deliverables.Support with quoting works Keeping systems up to date Communicating with client  Key Skills and Attributes: Proven administrative experience, within property or maintenance environments.Experience in a accounting setting (quoting / invoicing) Strong communication and negotiation skills, with the ability to build positive client relationships.Excellent attention to detail and organizational skills to manage multiple tasks simultaneously.Proficiency in Microsoft Office (Word, Excel, Outlook) and experience with invoicing software.A proactive, solutions-focused approach and the ability to work independently. What We Offer: Opportunity to transition into a permanent role.A supportive team environment with ongoing training and development. Please apply today or call Leah Seber at Builod Recruitment.Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.

CarpenterBuild Recruitment are currently seeking a Carpenter for a job opportunity covering domestic... CarpenterBuild Recruitment are currently seeking a Carpenter for a job opportunity covering domestic properties within North and East London.This position will provide a van, fuel card, specialist tools and materials. Responsibilities of the Carpenter:Completing planned and reactive buildng maintenance and repairs as a Carpenter. Perform inspections and repairs on wooden fixtures within domestic propertiesInstall new wooden fixtures and repairs, ensuring compliance with regulationsKitchen and Bathroom fitting in new and void propertiesRepairs to windows, doors and partitions  About you as the Carpenter: Carpentry or Woodwork trade certificatesWell-versed in building regulations and safety standardsOrganized, punctual, and dependableFull UK Driving Licence (essential)  If you are a skilled Carpenter or Multi Trader with experience in Carpentry and are seeking an exciting new opportunity within an existing maintenance contract, please send us your CV by clicking 'Apply Now'!Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.

CarpenterBuild Recruitment are currently seeking a Carpenter for a job opportunity covering domestic... CarpenterBuild Recruitment are currently seeking a Carpenter for a job opportunity covering domestic properties within North and East London.This position will provide a van, fuel card, specialist tools and materials. Responsibilities of the Carpenter:Completing planned and reactive buildng maintenance and repairs as a Carpenter. Perform inspections and repairs on wooden fixtures within domestic propertiesInstall new wooden fixtures and repairs, ensuring compliance with regulationsKitchen and Bathroom fitting in new and void propertiesRepairs to windows, doors and partitions  About you as the Carpenter: Carpentry or Woodwork trade certificatesWell-versed in building regulations and safety standardsOrganized, punctual, and dependableFull UK Driving Licence (essential)  If you are a skilled Carpenter or Multi Trader with experience in Carpentry and are seeking an exciting new opportunity within an existing maintenance contract, please send us your CV by clicking 'Apply Now'!Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.

Job title: Repairs SchedulerLocation: Eastleigh Salary: £19.45ph umbrella rateType: 12 weeks contrac... Job title: Repairs SchedulerLocation: Eastleigh Salary: £19.45ph umbrella rateType: 12 weeks contract initially, with a goal to progress onto an 6 month or 11 months Fixed term contract afterwardsThe roleWe're excited to be looking for an Administrator and Scheduling Coordinator to join our team for six months. You'll work from our Eastleigh office to schedule, coordinate, monitor and proactively manage the Damp and Mould Decorators and Surveyors diaries to deliver an effective service. You will report directly to the Performance and Project Lead.Excellent customer service skills are essential as well as strong communication, organisational and prioritisation skills.  You will be required to liaise with customers, trade operatives, senior management, legal department and other operational service teams.If you have experience scheduling jobs and strong administration skills along with a can-do attitude, you could be exactly who we're looking for! You will be required to work independently as well as part of a team. Key Responsibilities: To actively oversees several diaries, managing workload for monitoring start and finish times to ensure completion of all jobs/tasks by the end of each working day.Utilise available resources by moving scheduled jobs amongst able trades to optimise the output of each operative and achieve right first time. Deliver outstanding customer experience for our residents for fulfilment of their response repair.Action unscheduled jobs and ensure that all emergency repairs and overdue services are carried out as per our service level agreement [SLA] Dealing with inbound and outbound phone calls and emails from operatives, contractors, our customer experience team and residents to resolve queries/confirm appointments.To arrange and book follow on appointments with customers where jobs require more than one visit to complete.Where necessary, liaise with suppliers and contractors to arrange delivery of materials, scaffolding, skips etc. Ensure “flagged” properties are attended to depending on the customer's needs/ vulnerabilities whilst ensuring the safety of the attending operativeUndertake regional specific administrative duties such as updating job stages, running and using reports to complete scheduling tasks, monitoring and processing email and CRM contact, outsourcing to contractors, purchase order and materials monitoring to deliver successful repairs. Required knowlegde and experience  Experience within the housing and maintenance sector or similarExpereince working with engineers / operatives and contarctorsExperience working in a busy office environment with reactive priorities always maintaining professional office conduct.Ability to communicate at all levels and with a variety of audiences. Communication skills to be both written and verbal.Able to work as part of a team, share ideas and support team members as well as the ability to plan own time effectively, prioritise tasks and work under own initiative while meeting team deadlines and targets/KPI’s.Able to follow procedures and policies and comply with legal and health and safety requirements commensurate with the role.Experience and knowledge of the process of dealing with carded or compliance issues. Please apply today with your updated CV or call Leah Seber at Build Recruitment for more information.Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.

Job Title: Scheduler / Planner Salary - £16.50 per hour UmbrellaLocation: Brent HA9Contract: Temp to... Job Title: Scheduler / Planner Salary - £16.50 per hour UmbrellaLocation: Brent HA9Contract: Temp to PermHours: 8am-5pm, Mon-FriThe Repairs Scheduler will have day to day responsibility for scheduling repairs, communal works and other works in a busy housing office.   The post holder will apply schedule of rates and priority times to each job. They will liaise with residents to agree appointments and arrange any follow-on works. They will also ensure jobs are completed and any agreed variations are raised accurately.The main aim of this position is to Schedule works and appointments for the operatives, deal with calls from residents, clients and suppliers. The work is revolved around maintenance work for breakdowns, appointments, annual programmes, emergency work and managing safety documents.You will oversee and Schedule a team of operatives liaise with clients, maintain effective work systems, documentation and compliance, whilst working to established processes & procedures and manage the Repairs Management systems.You will also look to you to provide support to the management team, general contract administration support including reports, spreadsheets and manage and distribute mail & maintain filing systemsMAIN ACCOUNTABILITIES Planning, scheduling and allocating repairsEnsuring the correct prioritization of works, balancing the needs of the tenant, the requirements of the tenancy agreement and the efficient use of the available repairs operatives .Applying correct schedule of rates codes to standard repairs works orders both for the in-house team and for contractorsLiaising with residents in person, by telephone and email to arrange appointments, facilitate the completion of the works, problem solve and resolve complaints  Tracking and monitoring progress of works to ensure they run smoothly for our residents and trades staffCreate and run end of day reports to identify jobs overdue. EXPERIENCE You will ideally have worked within a similar sector and have an understanding of trade and operatives duties i.e. plumbers, carpenters, plasterers and electriciansApplying schedule of rate codes and priority codes to repairs (desirable)Experience of dealing directly with service users KNOWLEDGE Working knowledge of housing repairsUnderstand the rationale behind schedule of rates codes (desirable)Basic knowledge of building safety If you are interested in this position, please apply wit your CV today or call Leah Seber at Build Recruitment to discus more details.Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.