Explore Pinnacle Group jobs in the UK

Pinnacle Group are looking for an experienced Interim Head of IT to provide strategic and operationa... Pinnacle Group are looking for an experienced Interim Head of IT to provide strategic and operational leadership and manage ongoing road-mapped technology projects.  The Interim Head of IT will lead the Technology & Innovation function during a transitional period following the recent acquisition of the organisation by Hyde Group.  This role is crucial in ensuring the stability and continuity of technology operations whilst the future direction in terms of technology alignment and / or absorption with Hyde Group is determined. You will be joining our Technology & Innovation team.  Our Technology & Innovation team plays a crucial role as part of our Central Services teams, providing expert support to Pinnacle’s operating businesses, ensuring they function efficiency while embracing best practice.This is a 6-month fixed term remote contract with a possibility of further extension, as such the salary will be pro-rata'd, travel is required to our Chelmsford and Holborn offices for meetings.Who We ArePinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.  We’re a people-first organisation with a values-driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.Who We’re Looking ForWe’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.Key Responsibilities Provide leadership to the Tech and Innovation function, ensuring smooth operations and stability.Implement road-mapped projects aligned with the organisation's overarching technology strategy and immediate needs.Collaborate with senior management to assess the current technology landscape and contribute to the decision-making process regarding future Technology IT alignment.Oversee daily technology operations, ensuring the reliability and security of IT systems and infrastructure.Manage technology budgets, resources, and vendor relationships to optimise performance and cost-efficiency.Ensure compliance with relevant regulations, standards, and best practices including ISO27001 and Cyber Essentials Plus.Lead and manage planned technology projects, including system upgrades, integrations, and migrations.Coordinate with internal and external stakeholders to ensure timely and successful project delivery.Provide guidance, support, and mentorship to the Tech and Innovation team, maintaining a collaborative and productive work environment.Act as the primary point of contact for technology related alignment matters during the transition period.Conduct 1-2-1’s and quarterly reviews against performance objectives and identify opportunities for professional development. Key Requirements Proven experience in a senior IT leadership role, preferably in a transitional or interim capacity.Strong understanding of IT infrastructure, systems, and operationsProficient in cyber and information security best practises. Detailed understanding of ISO27001 and Cyber Essentials Plus requirementsProven experience delivering complex IT projects, across PaaS, IaaS SaaS and hybrid cloud environments, including system integrations and migrations.Excellent leadership, communication, and interpersonal skills. Our OfferThe more diverse our workforce, the better we can adapt to and reflect the needs of our customers.  We welcome applications from all backgrounds – particularly from those who represent the communities we serve including ex-armed forces personnel and their families.  As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers. Maternity/paternity packagesFlexible Working ArrangementsLife AssuranceEnhanced Pension SchemeAdditional Annual LeavePrivate Medical InsuranceCycle to Work SchemeEmployee Assistance ProgrammeRetail DiscountsChildcare AssistanceSeason Ticket LoansSick Pay SchemesPersonal Development Plans

Pinnacle Group are looking for an experienced Interim Head of IT to provide strategic and operationa... Pinnacle Group are looking for an experienced Interim Head of IT to provide strategic and operational leadership and manage ongoing road-mapped technology projects.  The Interim Head of IT will lead the Technology & Innovation function during a transitional period following the recent acquisition of the organisation by Hyde Group.  This role is crucial in ensuring the stability and continuity of technology operations whilst the future direction in terms of technology alignment and / or absorption with Hyde Group is determined. You will be joining our Technology & Innovation team.  Our Technology & Innovation team plays a crucial role as part of our Central Services teams, providing expert support to Pinnacle’s operating businesses, ensuring they function efficiency while embracing best practice.This is a 6-month fixed term remote contract with a possibility of further extension, as such the salary will be pro-rata'd, travel is required to our Chelmsford and Holborn offices for meetings.Who We ArePinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.  We’re a people-first organisation with a values-driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.Who We’re Looking ForWe’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.Key Responsibilities Provide leadership to the Tech and Innovation function, ensuring smooth operations and stability.Implement road-mapped projects aligned with the organisation's overarching technology strategy and immediate needs.Collaborate with senior management to assess the current technology landscape and contribute to the decision-making process regarding future Technology IT alignment.Oversee daily technology operations, ensuring the reliability and security of IT systems and infrastructure.Manage technology budgets, resources, and vendor relationships to optimise performance and cost-efficiency.Ensure compliance with relevant regulations, standards, and best practices including ISO27001 and Cyber Essentials Plus.Lead and manage planned technology projects, including system upgrades, integrations, and migrations.Coordinate with internal and external stakeholders to ensure timely and successful project delivery.Provide guidance, support, and mentorship to the Tech and Innovation team, maintaining a collaborative and productive work environment.Act as the primary point of contact for technology related alignment matters during the transition period.Conduct 1-2-1’s and quarterly reviews against performance objectives and identify opportunities for professional development. Key Requirements Proven experience in a senior IT leadership role, preferably in a transitional or interim capacity.Strong understanding of IT infrastructure, systems, and operationsProficient in cyber and information security best practises. Detailed understanding of ISO27001 and Cyber Essentials Plus requirementsProven experience delivering complex IT projects, across PaaS, IaaS SaaS and hybrid cloud environments, including system integrations and migrations.Excellent leadership, communication, and interpersonal skills. Our OfferThe more diverse our workforce, the better we can adapt to and reflect the needs of our customers.  We welcome applications from all backgrounds – particularly from those who represent the communities we serve including ex-armed forces personnel and their families.  As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers. Maternity/paternity packagesFlexible Working ArrangementsLife AssuranceEnhanced Pension SchemeAdditional Annual LeavePrivate Medical InsuranceCycle to Work SchemeEmployee Assistance ProgrammeRetail DiscountsChildcare AssistanceSeason Ticket LoansSick Pay SchemesPersonal Development Plans

Pinnacle Group is looking for an Experienced Security Officer to ensure the safety and security of o... Pinnacle Group is looking for an Experienced Security Officer to ensure the safety and security of our properties and sites. You will be joining our Security Teams based at Deeside Industrial Estate CH5   Your role will involve monitoring premises, conducting regular patrols, responding to incidents, and maintaining detailed reports. You will need to be observant, reliable, and possess excellent communication skills.This is a FULL TIME Permanent role, you will be working on a rota basis 12hour shifts with a mixture of days and night, with the option of gaining overtime to cover sickness and annual leave.If you are committed to providing a secure environment and have a strong sense of responsibility, we would love to hear from you.Who we arePinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.We’re a people-first organisation with a values-driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.Who we’re looking for We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.Key responsibilities will include: Complete daily security tasks, including the use of client software and security CCTV systemsCarry out routine mobile patrolsLocking and unlocking premisesTake accurate notes to complete reports, logbook entries and all relevant paperwork to a high standard - including reporting in detail any incidents occurring whilst on dutyOperating telephone switchboard Key requirements: Valid front-line SIA Licence is essential:- Door Supervisor, Security Guarding or Close ProtectionSIA CCTV Licence would also be desirableFull UK Manual Drivers’ licence essentialFull 5-year UK checkable work history Our offer The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.We welcome applications from all backgrounds – particularly from those who represent the communities we serve.As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers Maternity/paternity packagesFlexible Working ArrangementsLife AssuranceEnhanced Pension SchemeAdditional Annual LeavePrivate Medical InsuranceCycle to Work SchemeEmployee Assistance ProgrammeRetail DiscountsChildcare AssistanceSeason Ticket LoansSick Pay SchemesPersonal Development PlansCompany Car/Car AllowanceElectric Vehicle Scheme

Pinnacle Group are looking for a motivated Helpdesk Administrator to be the first point of contact a... Pinnacle Group are looking for a motivated Helpdesk Administrator to be the first point of contact at the helpdesk and ensure the successful management of all jobs reported to the helpdesk. You will be joining our Total FM team based in an Exeter School. Your role will involve day to day responsibility for the helpdesk and administrative functions and allocating work orders to internal/external contractors.The Total FM team provides integrated asset management and maintenance services across the education, leisure, corporate, health and living sectors to ensure facilities operate at their best.This is a full-time, on-site role with no remote working. This is a full time position working 37.5 hours per week. This role has a 4 week temporary contract with the chase of becoming permanent, you will be working Monday - Friday 8AM -4PM. Who We ArePinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.We’re a people-first organisation with a value driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.Who We’re Looking ForWe’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.Key responsibilities will include: Answering of the helpdesk and dealing with general enquiries.Log calls/tasks on the helpdesk database utilising helpdesk software. Tracking job progress against rectification times and implementing escalation procedures.Report back to clients and contract staff on job progress and close out including requesting extensions where applicable.Taking ownership of the PPM/holiday schedule & Reactive Maintenance jobs thus ensuring that all tasks are completed in line with the allocated response times. Reporting and recording of sickness.Processing of overtime.Booking and monitoring of agency staff Key requirements: Excellent Written and oral communication skills.Strong Motivational Skills.Excellent people skills, diplomacy, and tact.Ability to liaise confidently and professionally at all levels.Strong previous admin experience  Our OfferThe more diverse our workforce, the better we can adapt to and reflect the needs of our customers.We welcome applications from all backgrounds – particularly from those who represent the communities we serve including ex-armed forces personnel and their families.As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers. Maternity/paternity packagesFlexible Working ArrangementsLife AssuranceEnhanced Pension SchemeAdditional Annual LeavePrivate Medical InsuranceCycle to Work SchemeEmployee Assistance ProgrammeRetail DiscountsChildcare AssistanceSeason Ticket LoansSick Pay SchemesPersonal Development PlansCompany Car/Car AllowanceElectric Vehicle Scheme

Pinnacle Group are looking to recruit a dedicated Industrial and Commercial Manager to apply technic... Pinnacle Group are looking to recruit a dedicated Industrial and Commercial Manager to apply technical, expert knowledge and be able to combine this with customers and potential sales opportunities providing advice and support on a range of products resulting in the conversation of leads to sales. The role will involve liaising with colleagues assisting with technical areas of bids and tenders in relation to customers and potential sales.This is a full time role, Monday - Friday and is based in Morecambe. Who We ArePinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.Who We’re Looking For We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.Key responsibilities: Identify potential new clients, gaining an insight into their business with the aim of highlighting new efficient and innovative types or products and services to maximise their operational function.Produce weekly reports and provide clear information upon regular request to the General Manager and Director of Operations in relation revenue and profit.Attend meetings in relation to potential sales opportunities in accordance with the target set by the business.Assist with the negotiation of tender and contract terms and conditions to meet both client and business needs.Identify gaps in training and provide technical training and produce support material for employees within the industrial cleaning division Key requirements: IOSH qualification needed, NEBOSH would be preferredExperience with Confined Space training or workingIPAF (working at height) preferredManaging Health & Safety risk assessments, Safe systems of work or method statementsPerformance management and appraisal Our Offer The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.We welcome applications from all backgrounds – particularly from those who represent the communities we serve including ex-armed forces personnel and their families.As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers. Maternity/paternity packagesFlexible Working ArrangementsLife AssuranceEnhanced Pension SchemeAdditional Annual LeavePrivate Medical InsuranceCycle to Work SchemeEmployee Assistance ProgrammeRetail DiscountsChildcare AssistanceSeason Ticket LoansSick Pay SchemesPersonal Development PlansCompany Car/Car AllowanceElectric Vehicle Scheme

Pinnacle Group is seeking a dedicated School Cleaner to maintain high standards of cleanliness and h... Pinnacle Group is seeking a dedicated School Cleaner to maintain high standards of cleanliness and hygiene. You will be joining our Facilities Cleaning Team based at John Ray Infant School in Braintree.Your role will involve general cleaning duties such as sweeping, mopping, dusting, and waste management to ensure that the internal school facilities are cleaned to the required standard as directed by the Facilities Assistant and/or Superintendent. You will be reliable, detail-oriented, and committed to delivering excellence. If you take pride in your work and have a passion for creating clean, safe spaces, we encourage you to apply.You will be working with a team of school cleaners for 12.5 hours per week. Monday - Friday 6am - 8:30am - Term Time Who we Are Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.We’re a people-first organisation with a values-driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.Who we’re looking for We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.Key responsibilities will include: Clean toilets, urinals, hand basins, sinks etc.To ensure you are adhering to the colour coding directives and are regularly changing mop heads, cloths, and other equipment Damp-wipe tables, chairs desks and hard surfacesVacuum all soft floors and carpets including barrier mattingTo clean and sanitise touch points, door handles, push plates, and other surfaces. Key requirements: The ability to work alone or as part of a team.Good knowledge of the use of cleaning chemicals including COSHH.Cleaning experience in a school environment would be preferred, however full training will be given.Please Note: The appointment of this role will be subject to completion of a satisfactory Enhanced Disclosure Barring Service Check (DBS) Our offer The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.We welcome applications from all backgrounds – particularly from those who represent the communities we serve.As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.We offer a wide range of benefits at Pinnacle Group, depending on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers Maternity/paternity packagesFlexible Working ArrangementsLife AssuranceEnhanced Pension SchemeAdditional Annual LeavePrivate Medical InsuranceCycle to Work SchemeEmployee Assistance ProgrammeRetail DiscountsChildcare AssistanceSeason Ticket LoansSick Pay SchemesPersonal Development PlansCompany Car/Car AllowanceElectric Vehicle Scheme  

Pinnacle Group are looking for an outstanding Account Facilities Director based in the South / South... Pinnacle Group are looking for an outstanding Account Facilities Director based in the South / Southeast of England to deliver strategic leadership, driving operational performance and identifying and securing new business opportunities within the grounds maintenance and horticulture sector.The Account Facilities Director will leverage their expertise in grounds maintenance and horticulture to drive growth and operational excellence. Initially responsible for a £10-15m portfolio of contracts overseeing service delivery, client relationships, and business development opportunities in this sector, with a focus on expanding the portfolio.This role will require travel across South and Southeast of England.Who We ArePinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.Who We’re Looking ForWe’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.Key responsibilities Oversee the delivery of grounds maintenance and horticultural services across a £10-15m portfolio, ensuring high-quality outcomes, adherence to SLAs, and contract compliance.Monitor and manage financial performance, ensuring profitability and alignment with budgetary targets.Build and nurture strong relationships with existing clients, acting as a trusted advisor to address their needs and expectations.Collaborate with the business development team to identify and pursue opportunities for new contracts within the grounds maintenance and horticulture sectors.Support the preparation of tender submissions, including contributing to technical and commercial solutions.Lead on the integration of newly acquired contracts, ensuring smooth transitions and alignment with operational standards.Provide leadership and mentorship to operational teams, fostering a culture of excellence and continuous improvement.Champion health and safety standards across all operations. Key Requirements Proven experience in grounds maintenance and/or horticulture, with a strong operational focus.Experience in business development and tendering processes.Demonstrable experience managing large contract portfolios (£10m+), with a track record of delivering high-quality services and achieving financial targets.Strategic thinking and commercial acumen, with the ability to identify and capitalise on business opportunities.Strong client relationship management skills, with the ability to influence and negotiate at senior levels.Excellent leadership skills, with experience managing, mentoring, and developing teams.Robust financial management skills, including budgeting, forecasting, and P&L responsibility.Health & Safety ManagementOne or more of the following qualifications are advantageous: RHS Certificate in Practical Horticulture, Level 3 or greaterBSc HorticultureBSc Management Our OfferThe more diverse our workforce, the better we can adapt to and reflect the needs of our customers.We welcome applications from all backgrounds – particularly from those who represent the communities we serve including ex-armed forces personnel and their families.As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers.Maternity/paternity packagesFlexible Working ArrangementsLife AssuranceEnhanced Pension SchemeAdditional Annual LeavePrivate Medical InsuranceCycle to Work SchemeEmployee Assistance ProgrammeRetail DiscountsChildcare AssistanceSeason Ticket LoansSick Pay SchemesPersonal Development PlansCompany Car/Car AllowanceElectric Vehicle SchemeCompany Bonus

Pinnacle Group are looking for an outstanding Account Facilities Director based in the South / South... Pinnacle Group are looking for an outstanding Account Facilities Director based in the South / Southeast of England to deliver strategic leadership, driving operational performance and identifying and securing new business opportunities within the grounds maintenance and horticulture sector.The Account Facilities Director will leverage their expertise in grounds maintenance and horticulture to drive growth and operational excellence. Initially responsible for a £10-15m portfolio of contracts overseeing service delivery, client relationships, and business development opportunities in this sector, with a focus on expanding the portfolio.This role will require travel across South and Southeast of England.Who We ArePinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.Who We’re Looking ForWe’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.Key responsibilities Oversee the delivery of grounds maintenance and horticultural services across a £10-15m portfolio, ensuring high-quality outcomes, adherence to SLAs, and contract compliance.Monitor and manage financial performance, ensuring profitability and alignment with budgetary targets.Build and nurture strong relationships with existing clients, acting as a trusted advisor to address their needs and expectations.Collaborate with the business development team to identify and pursue opportunities for new contracts within the grounds maintenance and horticulture sectors.Support the preparation of tender submissions, including contributing to technical and commercial solutions.Lead on the integration of newly acquired contracts, ensuring smooth transitions and alignment with operational standards.Provide leadership and mentorship to operational teams, fostering a culture of excellence and continuous improvement.Champion health and safety standards across all operations. Key Requirements Proven experience in grounds maintenance and/or horticulture, with a strong operational focus.Experience in business development and tendering processes.Demonstrable experience managing large contract portfolios (£10m+), with a track record of delivering high-quality services and achieving financial targets.Strategic thinking and commercial acumen, with the ability to identify and capitalise on business opportunities.Strong client relationship management skills, with the ability to influence and negotiate at senior levels.Excellent leadership skills, with experience managing, mentoring, and developing teams.Robust financial management skills, including budgeting, forecasting, and P&L responsibility.Health & Safety ManagementOne or more of the following qualifications are advantageous: RHS Certificate in Practical Horticulture, Level 3 or greaterBSc HorticultureBSc Management Our OfferThe more diverse our workforce, the better we can adapt to and reflect the needs of our customers.We welcome applications from all backgrounds – particularly from those who represent the communities we serve including ex-armed forces personnel and their families.As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers.Maternity/paternity packagesFlexible Working ArrangementsLife AssuranceEnhanced Pension SchemeAdditional Annual LeavePrivate Medical InsuranceCycle to Work SchemeEmployee Assistance ProgrammeRetail DiscountsChildcare AssistanceSeason Ticket LoansSick Pay SchemesPersonal Development PlansCompany Car/Car AllowanceElectric Vehicle SchemeCompany Bonus

Pinnacle Group are looking for an outstanding Account Facilities Director based in the South / South... Pinnacle Group are looking for an outstanding Account Facilities Director based in the South / Southeast of England to deliver strategic leadership, driving operational performance and identifying and securing new business opportunities within the grounds maintenance and horticulture sector.The Account Facilities Director will leverage their expertise in grounds maintenance and horticulture to drive growth and operational excellence. Initially responsible for a £10-15m portfolio of contracts overseeing service delivery, client relationships, and business development opportunities in this sector, with a focus on expanding the portfolio.This role will require travel across South and Southeast of England.Who We ArePinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.Who We’re Looking ForWe’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.Key responsibilities Oversee the delivery of grounds maintenance and horticultural services across a £10-15m portfolio, ensuring high-quality outcomes, adherence to SLAs, and contract compliance.Monitor and manage financial performance, ensuring profitability and alignment with budgetary targets.Build and nurture strong relationships with existing clients, acting as a trusted advisor to address their needs and expectations.Collaborate with the business development team to identify and pursue opportunities for new contracts within the grounds maintenance and horticulture sectors.Support the preparation of tender submissions, including contributing to technical and commercial solutions.Lead on the integration of newly acquired contracts, ensuring smooth transitions and alignment with operational standards.Provide leadership and mentorship to operational teams, fostering a culture of excellence and continuous improvement.Champion health and safety standards across all operations. Key Requirements Proven experience in grounds maintenance and/or horticulture, with a strong operational focus.Experience in business development and tendering processes.Demonstrable experience managing large contract portfolios (£10m+), with a track record of delivering high-quality services and achieving financial targets.Strategic thinking and commercial acumen, with the ability to identify and capitalise on business opportunities.Strong client relationship management skills, with the ability to influence and negotiate at senior levels.Excellent leadership skills, with experience managing, mentoring, and developing teams.Robust financial management skills, including budgeting, forecasting, and P&L responsibility.Health & Safety ManagementOne or more of the following qualifications are advantageous: RHS Certificate in Practical Horticulture, Level 3 or greaterBSc HorticultureBSc Management Our OfferThe more diverse our workforce, the better we can adapt to and reflect the needs of our customers.We welcome applications from all backgrounds – particularly from those who represent the communities we serve including ex-armed forces personnel and their families.As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers.Maternity/paternity packagesFlexible Working ArrangementsLife AssuranceEnhanced Pension SchemeAdditional Annual LeavePrivate Medical InsuranceCycle to Work SchemeEmployee Assistance ProgrammeRetail DiscountsChildcare AssistanceSeason Ticket LoansSick Pay SchemesPersonal Development PlansCompany Car/Car AllowanceElectric Vehicle SchemeCompany Bonus

Pinnacle Group are looking for an outstanding Account Facilities Director based in the South / South... Pinnacle Group are looking for an outstanding Account Facilities Director based in the South / Southeast of England to deliver strategic leadership, driving operational performance and identifying and securing new business opportunities within the grounds maintenance and horticulture sector.The Account Facilities Director will leverage their expertise in grounds maintenance and horticulture to drive growth and operational excellence. Initially responsible for a £10-15m portfolio of contracts overseeing service delivery, client relationships, and business development opportunities in this sector, with a focus on expanding the portfolio.This role will require travel across South and Southeast of England.Who We ArePinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.Who We’re Looking ForWe’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.Key responsibilities Oversee the delivery of grounds maintenance and horticultural services across a £10-15m portfolio, ensuring high-quality outcomes, adherence to SLAs, and contract compliance.Monitor and manage financial performance, ensuring profitability and alignment with budgetary targets.Build and nurture strong relationships with existing clients, acting as a trusted advisor to address their needs and expectations.Collaborate with the business development team to identify and pursue opportunities for new contracts within the grounds maintenance and horticulture sectors.Support the preparation of tender submissions, including contributing to technical and commercial solutions.Lead on the integration of newly acquired contracts, ensuring smooth transitions and alignment with operational standards.Provide leadership and mentorship to operational teams, fostering a culture of excellence and continuous improvement.Champion health and safety standards across all operations. Key Requirements Proven experience in grounds maintenance and/or horticulture, with a strong operational focus.Experience in business development and tendering processes.Demonstrable experience managing large contract portfolios (£10m+), with a track record of delivering high-quality services and achieving financial targets.Strategic thinking and commercial acumen, with the ability to identify and capitalise on business opportunities.Strong client relationship management skills, with the ability to influence and negotiate at senior levels.Excellent leadership skills, with experience managing, mentoring, and developing teams.Robust financial management skills, including budgeting, forecasting, and P&L responsibility.Health & Safety ManagementOne or more of the following qualifications are advantageous: RHS Certificate in Practical Horticulture, Level 3 or greaterBSc HorticultureBSc Management Our OfferThe more diverse our workforce, the better we can adapt to and reflect the needs of our customers.We welcome applications from all backgrounds – particularly from those who represent the communities we serve including ex-armed forces personnel and their families.As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers.Maternity/paternity packagesFlexible Working ArrangementsLife AssuranceEnhanced Pension SchemeAdditional Annual LeavePrivate Medical InsuranceCycle to Work SchemeEmployee Assistance ProgrammeRetail DiscountsChildcare AssistanceSeason Ticket LoansSick Pay SchemesPersonal Development PlansCompany Car/Car AllowanceElectric Vehicle SchemeCompany Bonus

Pinnacle Group are looking for an experienced Housing Manager to provide a comprehensive and custome... Pinnacle Group are looking for an experienced Housing Manager to provide a comprehensive and customer focused housing management service to a patch of properties as defined by the Area Housing Manager / Housing Team Manager.The post holder will be responsible for acting as the primary interface with our residents, delivering an excellent customer focused housing management service that achieves our core service objectives with a focus on sustaining tenancies, improving the quality of life of our residents and meeting key performance indicators and contract priorities.You will be joining our Affordable Housing team based in Brockley, Southeast London. The Affordable Housing team operates a large mixed portfolio of new and existing Affordable homes nationwide comprising Affordable and Social Rent, Shared Ownership and Supported homes.This is a full-time on-site office based role. Who We ArePinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.Who We’re Looking ForWe’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.Key responsibilities: Manage tenancy and leasehold issues as appropriate, undertaking extensive liaison with residents, colleagues, external partners such as the local authority, contractors and the voluntary sector in order to ensure outstanding outcomes for residents at all times.Develop strong and effective working relationships with clients, resident representatives, elected members and other key stakeholders to create a positive impression of Pinnacle and the services we deliver.Manage the day-to-day operational delivery of the housing management services upon the patch including responding to complaints and correspondence.Managing our response to anti-social behaviour cases.Managing the voids process and re-letting of properties within contract targets.Ensuring tenancy management issues are dealt with in a timely fashion and in line with council policies / statutory guidelines.Leading on liaison with council departments / contractors on arrears management and repairs and maintenance issues.Leading on estate inspections on the patch and collaborating with contractors to ensure high standards of cleaning and grounds maintenance are delivered and communal repairs logged and completed as required.Leading on resident engagement initiatives upon the patch.Attend and participate in forums, review panels, partnerships meetings, tenant and resident meetings, community events as required. Key requirements: Ability to work in a fast moving, pressurised, front line housing management environment dealing with complex issues and competing prioritiesKnowledge of legislation relating to social housing.Excellent customer services skill and understanding of the importance of promoting excellent customer service to others, with the ability to always put the resident first, having a positive can-do solution orientated approach.Ability to produce and present comprehensive professional reports clearly and concisely to a diverse audience.Demonstrable evidence of improving services and performance for tenants and leaseholders. Our OfferThe more diverse our workforce, the better we can adapt to and reflect the needs of our customers.We welcome applications from all backgrounds – particularly from those who represent the communities we serve including ex-armed forces personnel and their families.As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers. Maternity/paternity packagesFlexible Working ArrangementsLife AssuranceEnhanced Pension SchemeAdditional Annual LeavePrivate Medical InsuranceCycle to Work SchemeEmployee Assistance ProgrammeRetail DiscountsChildcare AssistanceSeason Ticket LoansSick Pay SchemesPersonal Development PlansCompany Car/Car AllowanceElectric Vehicle Scheme