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Date Posted
Romford , London
permanent, full-time
£28,000 - £30,000 per annum

Job Title: Repairs Planner Sector:Social HousingLocation: RomfordJob Type: PermanentCompany Overview... Job Title: Repairs Planner Sector:Social HousingLocation: RomfordJob Type: PermanentCompany Overview: Our client is a reputable contractor providing essential repairs and maintenance services within the social housing sector. They are currently looking for an experienced Repairs Planner to join their dynamic team in Romford. This is a fantastic opportunity for someone with a strong background in social housing and experience working with SOR (Schedule of Rates) codes to make a significant impact in a growing and supportive environment. Key Responsibilities: Repairs Planning: Effectively manage and schedule repairs and maintenance work for social housing properties, ensuring all works are completed on time and in accordance with client specifications. SOR Code Management: Use SOR codes to accurately price and plan jobs, ensuring compliance with contractual agreements and efficient allocation of resources. Customer Liaison: Communicate with tenants and stakeholders to arrange access for repairs, address concerns, and provide updates on progress. Data Entry & Management: Maintain accurate records of all repairs and schedules, inputting data into relevant software systems. Continuous Improvement: Proactively identify opportunities to improve the repairs planning process, contributing to the overall efficiency and customer satisfaction. Day to Day duties:  Schedule works into diaries for up to 20 operatives daily ensuring diaries are full and immediate attention is given to allocate work to operatives when they become free.Check the system for emergencies and manage within a timely manner to ensure targets are meetRespond to telephone variations by seeking approval from duty surveyor so operatives may continue on the site through to completionProvide a high quality service to our client on a face to face basisWorking within a team to achieve goals and targets achieving daily targets of a minimum of 60 allocations each day of new ordersHandling calls and emails from the client to log issues, deploy Operatives and monitor completion of the work, providing updates at regular intervals.Ensure that the system is updated in a timely manner so that the client and the Operations are in receipt of the most up to date information.Develop and maintain effective working relationships with Operatives, clients, customers (internal and external) and suppliersUnderstanding and diagnosing repair requests. Take ownership and responsibility for identifying the customer's needs and use appropriate questioning, listening and diagnosis skills to identify the issues and offer appropriate solutions.Managing incoming repairs inbox and allocating repairs works appropriately Requirements: Experience in Social Housing: Previous experience working in a repairs or maintenance role within the social housing sector is essential. Familiarity with SOR Codes: A strong understanding of Schedule of Rates (SOR) codes and their application in planning and pricing repairs. Planning Experience: Proven experience in a repairs planning or scheduling role, ideally within social housing or similar sectors. IT: Comfortable using various software systems for scheduling, reporting, and communication. Experience with repairs management systems is a plus. Please apply today with your up to date CV or call Leah Seber for more information.  Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.

created 1 week ago
updated 1 day ago
Slough , South East
permanent, full-time
£26,000 per annum

Job Title: Repairs PlannerPlanning and Logistics Co-ordinatorDepartment: Social Housing RepairsLocat... Job Title: Repairs PlannerPlanning and Logistics Co-ordinatorDepartment: Social Housing RepairsLocation: SloughSalary: £26k per annumJob Summary: The Planning and Logistics Co-ordinator will be responsible for the efficient scheduling and coordination of repair and maintenance activities within the social housing sector. This role ensures that all repair works are planned, resources are allocated effectively, and tenants are kept informed throughout the process.Key Responsibilities: Scheduling and Planning: Develop and manage schedules for repair and maintenance works, ensuring optimal use of resources and minimal disruption to tenants.Resource Allocation: Coordinate the allocation of materials, tools, and personnel required for repair tasks, ensuring timely and cost-effective delivery.Communication: Act as the primary point of contact for tenants, contractors, and internal teams, providing updates and resolving any issues that arise.Data Management: Maintain accurate records of all repair activities, including work orders, schedules, and completion reports.Compliance: Ensure all repair activities comply with relevant health and safety regulations and organizational policies.Continuous Improvement: Identify opportunities for process improvements and implement changes to enhance efficiency and service quality. Qualifications:Experience: Proven experience in planning, scheduling, or logistics, preferably within the social housing or construction sectorSkills: Excellent organizational and time-management skills.Strong communication and interpersonal abilities.Proficiency in scheduling software and Microsoft Office Suite.Ability to work under pressure and manage multiple tasks simultaneously. Personal Attributes: Detail-oriented with a proactive approach to problem-solving.Customer-focused with a commitment to delivering high-quality service.Team player with the ability to work collaboratively across departments. If you are interested please call Leah Seber at Build Recruitment and apply today with your CVBuild Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.

created 2 days ago
Kingston upon Thames , London
permanent, full-time
£26,000 - £27,000 per annum

Position: Repairs PlannerLocation: Kingston, KT1 3GZSalary: £26k to £27k per annum.Perm position / 4... Position: Repairs PlannerLocation: Kingston, KT1 3GZSalary: £26k to £27k per annum.Perm position / 40 hours per week.Contract: PermThe PostThe Planner’s main duties include dealing with residents, clients and sub contractors, working with the IT systems, managing operative’s diaries and general typing and administration. Exceeding customer expectations and problem solving to the point of resolution are key priorities for this post-holder to have.Main Responsibilities Consistently demonstrate high levels of customer service standards and professional relationship with all customers.Inputting & updating works orders on to the “Service Manager” IT system and issuing those works orders to operatives/sub-contractors.Make outbound calls to update customers on progress and complete customer satisfaction surveys.Ensuring operatives diaries are updated, and maintained at all times .Booking work on a reactive and planned basis, liaise with the client and your teamManage communications via E-mail in Microsoft Outlook / telephone / face to faceWorking from bespoke scheduling systems, excel , Microsoft and teamsComplaint jobs to be managed and customer updated frequently.Maintaining good communication skilled with customer, client , operative and other team members General duties As required, to attend training sessions, conferences and staff meetings in line with our commitment to Investors in People.To be self servicing in the area of administrative functions.To be flexible with regard to working hours where requested (occasional evening and weekend work may be necessary). Person Specification Experience of working with the public in a customer focused environment.Excellent verbal and written communication skills, telephone skills and interpersonal skills.Excellent planning, scheduling and organisational skills. Personal attributes and skills Experience of working in the construction industry.Experience of working at administrator level. With a good understanding of all computer programmes as mentioned above.Experience of managing complaints queries. Please apply or Call Leah Seber at Build Recruitment for more informationBuild Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.

created 2 days ago
updated 2 days ago
Ealing , London
temporary, full-time
£12.50 - £16.91 per hour

Job Title: Scheduler / Planner Salary - £16.91 per hour Umbrella rateLocation: Ealing, W5Contract: T... Job Title: Scheduler / Planner Salary - £16.91 per hour Umbrella rateLocation: Ealing, W5Contract: Temp to PermHours: 8am-5pm, Mon-Fri - OFFICE BASED.The Repairs Scheduler will have day to day responsibility for scheduling repairs, communal works and other works in a busy housing office.   The post holder will apply schedule of rates and priority times to each job. They will liaise with residents to agree appointments and arrange any follow-on works. They will also ensure jobs are completed and any agreed variations are raised accurately.The main aim of this position is to Schedule works and appointments for the operatives, deal with calls from residents, clients and suppliers. The work is revolved around maintenance work for breakdowns, appointments, annual programmes, emergency work and managing safety documents.You will oversee and Schedule a team of operatives liaise with clients, maintain effective work systems, documentation and compliance, whilst working to established processes & procedures and manage the Repairs Management systems.You will also look to you to provide support to the management team, general contract administration support including reports, spreadsheets and manage and distribute mail & maintain filing systemsMAIN ACCOUNTABILITIES Planning, scheduling and allocating repairsEnsuring the correct prioritization of works, balancing the needs of the tenant, the requirements of the tenancy agreement and the efficient use of the available repairs operatives .Applying correct schedule of rates codes to standard repairs works orders both for the in-house team and for contractorsLiaising with residents in person, by telephone and email to arrange appointments, facilitate the completion of the works, problem solve and resolve complaints  Tracking and monitoring progress of works to ensure they run smoothly for our residents and trades staffCreate and run end of day reports to identify jobs overdue. EXPERIENCE You will have an understanding of trade and operatives duties i.e. plumbers, carpenters, plasterers and electriciansSocial housing repairs experience  KNOWLEDGE Working knowledge of housing repairsUnderstand the rationale behind schedule of rates codes (desirable)Basic knowledge of building safety If you are interested in this position, please apply wit your CV today or call Leah Seber at Build Recruitment to discus more details.Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.

created 2 days ago
Basildon , East of England
permanent, full-time
£26,000 - £27,000 per annum

Position: Repairs PlannerSector: Repairs Location: Basildon / BillericaySalary: Up to £27k per annum... Position: Repairs PlannerSector: Repairs Location: Basildon / BillericaySalary: Up to £27k per annum We are looking for a customer care call handler to join our team in Basildon. Your primary responsibility will be to take a large volume of inbound calls, booking appointments and assisting engineers.Responsibilities: Provide fantastic customer service support to all incoming calls including residents, clients, other departments.Responsible for inbound calls with a helpful, with a professional approachDistribute incoming calls to the relevant department.Book appointments for works by telephone and email.Manage large amounts of inbound calls, emails and webchats calls in a timely manner.Identify customers’ needs and pass to correct departmentBuild sustainable relationships with residents / clients.Always put the customers needs first.Administration duties.Take ownership for responding to inbound communications (calls and emails).Demonstrate good understanding of the different customer groups/personas, and tailor your style and response to appropriately meet the customer’s needs.Follow the contact centre script and/or system diagnosis tool to ensure the right information is captured and validated (e.g. contact details, preferred contact method, etc).Accurately diagnose the issue by utilising the system diagnosis tool, supplemented by your own knowledge and experience.Where possible and appropriate, help the resident to self-solve simple and low risk issues (e.g. checking the status of ther gas or electricity meter, re-setting a blown fuse, etc).Where an appointment is required, work to ensure that it is offered in line with contractual Service Level Agreements (SLAs), the customer’s preferences and Operational constraints.Ensure that the system is updated in a timely manner so that the client and the Operations team are in receipt of the most up to date information.Where a resident wants to re-book an appointment, it may be necessary to liaise direct the Planners and Service Controllers to communicate short-notice changes.Capture detailed notes on the system to support operatives in completing a first time fix on site. Experience Required You will have previous administrative experience with evidence of delivering excellent customer service and maintaining high quality relationships.You will have excellent interpersonal skills and deliver effective interaction with all internal and external stakeholders.You will have the ability to develop and maintain good working relationships with key stakeholders and ensure best practice prevails throughout the contract.You will have excellent telephone skills and be able to obtain detailed information from telephone discussions.Repairs knowledge preferred For more information please call Leah Seber at Build Recruitment, or apply with your CV today.Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.

created 2 days ago
Tottenham Hale , London
temporary, full-time
£12.50 - £16.91 per hour

Repairs PlannerLocation:Tottenham HaleTerm: Full time / temp to permSalary: £16.91ph umbrella rateHi... Repairs PlannerLocation:Tottenham HaleTerm: Full time / temp to permSalary: £16.91ph umbrella rateHiring ASAP /Available Positions: 1Description of role: Responsible for responding to resident repair requests by call and email, diagnosing the repair to allocate appointments to the in house and/or subcontracted workforce. Ensure both the customer and the client receives an excellent standard of customer serviceDay to Day: Schedule works into diaries for up to 20 operatives daily ensuring diaries are full and immediate attention is given to allocate work to operatives when they become free.Check the system for emergencies and manage within a timely manner to ensure targets are meetRespond to telephone variations by seeking approval from duty surveyor so operatives may continue on the site through to completionProvide a high quality service to our client on a face to face basisWorking within a team to achieve goals and targets achieving daily targets of a minimum of 60 allocations each day of new orders Essential Criteria Social Housing and Repair and Maintenance background.Experience in planning/scheduling jobs using planning system.Understanding of the various trades and jobs normally allocated to direct labour staff or subcontractorsUnderstanding the importance of reducing Work-in-Progress - Jeopardy planning, Further Works management, applying of extension of timesExperience of trade job durationsExperience of health and safety considerations when planning e.g. asbestosNo hybrid working, must be able to work from amin office located in Tottenham HaleGood level of written English e.g. ability to rite responses to complaintsGood computer skillsGood communication skills e.g. ability to communicate with different stakeholders at different levels to conclude / close jobsPassionate about service delivery and customer satisfaction. If you are interested in this position, please apply with your CV today or call Leah Seber at Build Recruitment to discus more details.Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.

created 3 days ago
Kingston upon Thames , London
temporary, full-time
£12.50 - £16.30 per hour

Position: Repairs PlannerLocation: Kingston, KT1 3GZSalary: £12.50ph - £16.30phPerm position / 40 ho... Position: Repairs PlannerLocation: Kingston, KT1 3GZSalary: £12.50ph - £16.30phPerm position / 40 hours per week.Contract: Temp to PermThe PostThe Planner’s main duties include dealing with residents, clients and sub contractors, working with the IT systems, managing operative’s diaries and general typing and administration. Exceeding customer expectations and problem solving to the point of resolution are key priorities for this post-holder to have.Main Responsibilities Consistently demonstrate high levels of customer service standards and professional relationship with all customers.Inputting & updating works orders on to the “Service Manager” IT system and issuing those works orders to operatives/sub-contractors.Make outbound calls to update customers on progress and complete customer satisfaction surveys.Ensuring operatives diaries are updated, and maintained at all times .Booking work on a reactive and planned basis, liaise with the client and your teamManage communications via E-mail in Microsoft Outlook / telephone / face to faceWorking from bespoke scheduling systems, excel , Microsoft and teamsComplaint jobs to be managed and customer updated frequently.Maintaining good communication skilled with customer, client , operative and other team members General duties As required, to attend training sessions, conferences and staff meetings in line with our commitment to Investors in People.To be self servicing in the area of administrative functions.To be flexible with regard to working hours where requested (occasional evening and weekend work may be necessary). Person Specification Experience of working with the public in a customer focused environment.Excellent verbal and written communication skills, telephone skills and interpersonal skills.Excellent planning, scheduling and organisational skills. Personal attributes and skills Experience of working in the construction industry.Experience of working at administrator level. With a good understanding of all computer programmes as mentioned above.Experience of managing complaints queries. Please apply or Call Leah Seber at Build Recruitment for more informationBuild Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.

created 3 days ago
Bulford , South West
permanent, full-time
£25,000 - £25,500 per annum

Role: Repairs PlannerLocation: BulfordHour: 8am to 4:30pm, Monday to Friday - full time office based... Role: Repairs PlannerLocation: BulfordHour: 8am to 4:30pm, Monday to Friday - full time office basedSalary: Up to £25.5K Per annumThe Role:As a Scheduler / Planner, you will be responsible for coordinating and scheduling maintenance work across the region. You will manage engineers’ diaries, monitor progress reports, and ensure that properties are ready for new occupants by the agreed move-in dates. Strong communication, organisation, and attention to detail will be key to success in this role.Key Responsibilities: Track and manage property status updates, ensuring timely completion of maintenance work.Schedule maintenance tasks for direct staff and suppliers using the Voids Tracker.Liaise with suppliers to coordinate specialist repairs.Ensure all required property certifications are obtained before handover.Manage workflows within the CRM system for billing and documentation.Work closely with the Commercial Team to track progress and resolve any issues.Raise purchase orders for supplier works.Provide regular updates to clients and attend daily calls on project status.Build and maintain strong relationships with engineers, suppliers, and clients.Support the Area Manager with tracking and reporting work progress.Report monthly statistics to the Aldershot Area Manager. What We’re Looking For: Experience in scheduling within the facilities or maintenance industry.Strong organisational and diary management skills.Excellent communication skills (written and verbal).Self-motivated with a keen eye for detail.Confidence in Microsoft 365 and other system-based work.Ability to work collaboratively while managing multiple priorities.Awareness of business operations and associated risks. Benefits: Discounted Gym Memberships – stay fit with exclusive offers.Employee Assistance Programme – supporting your well-being.Referral Bonus Scheme – earn rewards for recommending colleagues.Company Pension Scheme – plan for your future.Ongoing Training & Development – expand your skills and advance your career. Please apply today with your updated CV or call Leah Seber for more infoBuild Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.

created 3 weeks ago
updated 4 days ago
Brent
temporary, full-time
£16.91 per hour

Job Title: Scheduler / Planner Salary - £16.50 per hour UmbrellaLocation: Brent HA9Contract: Temp to... Job Title: Scheduler / Planner Salary - £16.50 per hour UmbrellaLocation: Brent HA9Contract: Temp to PermHours: 8am-5pm, Mon-FriThe Repairs Scheduler will have day to day responsibility for scheduling repairs, communal works and other works in a busy housing office.   The post holder will apply schedule of rates and priority times to each job. They will liaise with residents to agree appointments and arrange any follow-on works. They will also ensure jobs are completed and any agreed variations are raised accurately.The main aim of this position is to Schedule works and appointments for the operatives, deal with calls from residents, clients and suppliers. The work is revolved around maintenance work for breakdowns, appointments, annual programmes, emergency work and managing safety documents.You will oversee and Schedule a team of operatives liaise with clients, maintain effective work systems, documentation and compliance, whilst working to established processes & procedures and manage the Repairs Management systems.You will also look to you to provide support to the management team, general contract administration support including reports, spreadsheets and manage and distribute mail & maintain filing systemsMAIN ACCOUNTABILITIES Planning, scheduling and allocating repairsEnsuring the correct prioritization of works, balancing the needs of the tenant, the requirements of the tenancy agreement and the efficient use of the available repairs operatives .Applying correct schedule of rates codes to standard repairs works orders both for the in-house team and for contractorsLiaising with residents in person, by telephone and email to arrange appointments, facilitate the completion of the works, problem solve and resolve complaints  Tracking and monitoring progress of works to ensure they run smoothly for our residents and trades staffCreate and run end of day reports to identify jobs overdue. EXPERIENCE You will ideally have worked within a similar sector and have an understanding of trade and operatives duties i.e. plumbers, carpenters, plasterers and electriciansApplying schedule of rate codes and priority codes to repairs (desirable)Experience of dealing directly with service users KNOWLEDGE Working knowledge of housing repairsUnderstand the rationale behind schedule of rates codes (desirable)Basic knowledge of building safety If you are interested in this position, please apply wit your CV today or call Leah Seber at Build Recruitment to discus more details.Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.

created 2 weeks ago
Finsbury Park , London
temporary, full-time
£16.50 per hour

Job Title: Scheduler / Planner Salary - £16.50 umbrella rateLocation: Finsbury ParkContract:  Temp t... Job Title: Scheduler / Planner Salary - £16.50 umbrella rateLocation: Finsbury ParkContract:  Temp to PermINTERVIEWS ASAPThe Repairs Scheduler will have day to day responsibility for scheduling void repairs, communal works and void works in a busy housing office.   The post holder will apply schedule of rates and priority times to each job. They will liaise with residents to agree appointments and arrange any follow-on works. They will also ensure jobs are completed and any agreed variations are raised accurately.The main aim of this position is to Schedule works and appointments for the operatives, deal with calls from residents, clients and suppliers. The work is revolved around maintenance work for breakdowns, appointments, annual programmes, emergency work and managing safety documents.You will oversee and Schedule a team of operatives liaise with clients, maintain effective work systems, documentation and compliance, whilst working to established processes & procedures and manage the Repairs Management systems.You will also look to you to provide support to the management team, general contract administration support including reports, spreadsheets and manage and distribute mail & maintain filing systemsMAIN ACCOUNTABILITIES Planning, scheduling and allocating repairsEnsuring the correct prioritization of works, balancing the needs of the tenant, the requirements of the tenancy agreement and the efficient use of the available repairs operatives .Applying correct schedule of rates codes to standard repairs works orders both for the in-house team and for contractorsLiaising with residents in person, by telephone and email to arrange appointments, facilitate the completion of the works, problem solve and resolve complaints  Tracking and monitoring progress of works to ensure they run smoothly for our residents and trades staffCreate and run end of day reports to identify jobs overdue. EXPERIENCE You will ideally have worked within a similar sector and have an understanding of trade and operatives duties i.e. plumbers, carpenters, plasterers and electriciansApplying schedule of rate codes and priority codes to repairs (desirable)Experience of dealing directly with service users KNOWLEDGE Working knowledge of housing repairsSocial Housing experience essentialUnderstand the rationale behind schedule of rates codes (desirable)Basic knowledge of building safety If you are interested in this position, please apply wit your CV today or call Leah Seber at Build Recruitment to discus more details.Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.

created 2 weeks ago
Winchester , South West
permanent, full-time
£26,000 - £28,000 per annum

Role: Repairs PlannerLocation: WinchesterHour: 8am to 4:30pm, Monday to Friday - full time office ba... Role: Repairs PlannerLocation: WinchesterHour: 8am to 4:30pm, Monday to Friday - full time office basedSalary: Up to £28k per annum The Role:As a Scheduler / Planner, you will be responsible for coordinating and scheduling maintenance work across the region. You will manage engineers’ diaries, monitor progress reports, and ensure that properties are ready for new occupants by the agreed move-in dates. Strong communication, organisation, and attention to detail will be key to success in this role.Key Responsibilities: Track and manage property status updates, ensuring timely completion of maintenance work.Schedule maintenance tasks for direct staff and suppliers using the Voids Tracker.Liaise with suppliers to coordinate specialist repairs.Ensure all required property certifications are obtained before handover.Manage workflows within the CRM system for billing and documentation.Work closely with the Commercial Team to track progress and resolve any issues.Raise purchase orders for supplier works.Provide regular updates to clients and attend daily calls on project status.Build and maintain strong relationships with engineers, suppliers, and clients.Support the Area Manager with tracking and reporting work progress.Report monthly statistics to the Aldershot Area Manager. What We’re Looking For: Experience in scheduling within the facilities or maintenance industry.Strong organisational and diary management skills.Excellent communication skills (written and verbal).Self-motivated with a keen eye for detail.Confidence in Microsoft 365 and other system-based work.Ability to work collaboratively while managing multiple priorities.Awareness of business operations and associated risks. Benefits: Discounted Gym Memberships – stay fit with exclusive offers.Employee Assistance Programme – supporting your well-being.Referral Bonus Scheme – earn rewards for recommending colleagues.Company Pension Scheme – plan for your future.Ongoing Training & Development – expand your skills and advance your career. Please apply today with your updated CV or call Leah Seber for more infoBuild Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.

created 2 weeks ago
Ealing , London
temporary, full-time
£12.50 - £16.50 per hour

Job Title: Scheduler / Planner Salary - £16.50 per hour Umbrella rateLocation: Ealing, W5Contract: T... Job Title: Scheduler / Planner Salary - £16.50 per hour Umbrella rateLocation: Ealing, W5Contract: Temp to PermHours: 8am-5pm, Mon-Fri - OFFICE BASED.The Repairs Scheduler will have day to day responsibility for scheduling repairs, communal works and other works in a busy housing office.   The post holder will apply schedule of rates and priority times to each job. They will liaise with residents to agree appointments and arrange any follow-on works. They will also ensure jobs are completed and any agreed variations are raised accurately.The main aim of this position is to Schedule works and appointments for the operatives, deal with calls from residents, clients and suppliers. The work is revolved around maintenance work for breakdowns, appointments, annual programmes, emergency work and managing safety documents.You will oversee and Schedule a team of operatives liaise with clients, maintain effective work systems, documentation and compliance, whilst working to established processes & procedures and manage the Repairs Management systems.You will also look to you to provide support to the management team, general contract administration support including reports, spreadsheets and manage and distribute mail & maintain filing systemsMAIN ACCOUNTABILITIES Planning, scheduling and allocating repairsEnsuring the correct prioritization of works, balancing the needs of the tenant, the requirements of the tenancy agreement and the efficient use of the available repairs operatives .Applying correct schedule of rates codes to standard repairs works orders both for the in-house team and for contractorsLiaising with residents in person, by telephone and email to arrange appointments, facilitate the completion of the works, problem solve and resolve complaints  Tracking and monitoring progress of works to ensure they run smoothly for our residents and trades staffCreate and run end of day reports to identify jobs overdue. EXPERIENCE You will have an understanding of trade and operatives duties i.e. plumbers, carpenters, plasterers and electriciansSocial housing repairs experience  KNOWLEDGE Working knowledge of housing repairsUnderstand the rationale behind schedule of rates codes (desirable)Basic knowledge of building safety If you are interested in this position, please apply wit your CV today or call Leah Seber at Build Recruitment to discus more details.Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.

created 2 weeks ago
Ealing , London
permanent, full-time
£29,000 - £31,500 per annum

Position: Repairs Planner Location: Ealing, W5 Type: Perm, 40 hours per week (8-5 Monday -Friday)Ann... Position: Repairs Planner Location: Ealing, W5 Type: Perm, 40 hours per week (8-5 Monday -Friday)Annual salary: £31,500.00We are seeking an experienced and detail-driven Repairs Planner to take responsibility for managing and coordinating all aspects of repair and maintenance services within our social housing properties. In this role, you will work closely with contractors, tenants, and internal teams to ensure timely, cost-effective, and high-quality repairs, while maintaining compliance with relevant regulations and maintaining excellent customer satisfaction. Day to day duties: Managing a regional area with 20 OperativesWorking alongside another PlannerBooking in works that come from the client for the Operatives.Will be picking up no contact’s call.Will be chasing follow on.Answering operatives on the operative line Role Criteria: Pervious Planning experience in social housing repairsSocial housing backgroundGood Communication skillsIT Literate Benefits: 25 days annual leave plus bank holidaysAnnual Fun Day Volunteering LeaveStaff perks with Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much moreFamily friendly policies Please call Leah Seber at Build Recruitment for more info, or apply today with your updated CV for a call back. Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.

created 1 month ago
updated 3 weeks ago
Salisbury , South West
permanent, full-time
£26,000 - £28,000 per annum

Role: Repairs PlannerLocation: BulfordHour: 8am to 4:30pm, Monday to Friday - full time office based... Role: Repairs PlannerLocation: BulfordHour: 8am to 4:30pm, Monday to Friday - full time office basedSalary: Up to £28k per annum The Role:As a Scheduler / Planner, you will be responsible for coordinating and scheduling maintenance work across the region. You will manage engineers’ diaries, monitor progress reports, and ensure that properties are ready for new occupants by the agreed move-in dates. Strong communication, organisation, and attention to detail will be key to success in this role.Key Responsibilities: Track and manage property status updates, ensuring timely completion of maintenance work.Schedule maintenance tasks for direct staff and suppliers using the Voids Tracker.Liaise with suppliers to coordinate specialist repairs.Ensure all required property certifications are obtained before handover.Manage workflows within the CRM system for billing and documentation.Work closely with the Commercial Team to track progress and resolve any issues.Raise purchase orders for supplier works.Provide regular updates to clients and attend daily calls on project status.Build and maintain strong relationships with engineers, suppliers, and clients.Support the Area Manager with tracking and reporting work progress.Report monthly statistics to the Aldershot Area Manager. What We’re Looking For: Experience in scheduling within the facilities or maintenance industry.Strong organisational and diary management skills.Excellent communication skills (written and verbal).Self-motivated with a keen eye for detail.Confidence in Microsoft 365 and other system-based work.Ability to work collaboratively while managing multiple priorities.Awareness of business operations and associated risks. Benefits: Discounted Gym Memberships – stay fit with exclusive offers.Employee Assistance Programme – supporting your well-being.Referral Bonus Scheme – earn rewards for recommending colleagues.Company Pension Scheme – plan for your future.Ongoing Training & Development – expand your skills and advance your career. Please apply today with your updated CV or call Leah Seber for more infoBuild Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.

created 3 weeks ago