Recruit4staff is proud to be representing their client, a leading packaging manufacturer in their se... Recruit4staff is proud to be representing their client, a leading packaging manufacturer in their search for A Customer Account Coordinator to work in their office near Bristol For the successful Customer Account Coordinator the client is offering: £27,500 per annum Monday - Friday Days, 8:30 am - 5:00 pm 12 months FTC Great working environmentFree parking The role – Customer Account Coordinator: To act as part of an office-based support to the Customer Account Management team with the specific role of coordinating the day-to-day requests of Customer accountsInternal project management of Customer/Key Account requests related to cartons, such as - new artwork, carton design or pricingPlaying a key part in operational forecasting of board requirements to allow long-lead time board ordering and minimization of board stocks and machine utilisationEstablishing a rapport and direct lines of communication with Customers purchasing and logistics personnel to enhance the B2B working relationship.Processing orders received from Customers including assessing the conformity of these instructions with commercial agreements What our client is looking for in a Customer Account Coordinator: Customer service or sales experience within a manufacturing environment - ESSENTIALExperience in customer service and order processing UK Driving license - DESIRABLE Must be an effective communicator at all levels of the business.Experience working with JDE/SAP management info. systems - ESSENTIAL Key skills or similar Job titles:Internal sales, sales order processing, Customer service, Account Manager, Customer Service AdminCommutable From: Bristol, Chipping Sodbury, Warmley, KingswoodFor further information about this and other positions please apply now This vacancy is being advertised on behalf of Recruit4staff (Wrexham) who are operating as a recruitment agency, agent, agencies, employment agency or employment business.
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Are you someone who enjoys solving problems? Perhaps you have a passion for gaming or enjoy tinkerin... Are you someone who enjoys solving problems? Perhaps you have a passion for gaming or enjoy tinkering with technology?If so, you already have transferable skills that could help you thrive in a Customer Service Billing Support roleThis role involves speaking with customers over the phone, assisting with a range of billing-related queries. Whether it’s a straightforward question or something that requires more time and ownership, you’ll be there to support customers every step of the way.No specific experience is required. As long as you are naturally helpful, calm under pressure, and able to build strong relationships, full training will be provided.CANDIDATE REQUIREMENTS Living in Barnsley, Doncaster, Rotherham, Sheffield or South Yorkshire.Ability to work collaboratively in a team environmentProblem-solving skills and a proactive approach to identifying potential security issuesGood communication skills to effectively document and report security findings Sound like you? Then send us an application and we will let you know if you are suitable for this position, or one of the other roles we have available.
We’re recruiting for Customer Service Advisors to earn £12.21 an hour. Once established in the role,... We’re recruiting for Customer Service Advisors to earn £12.21 an hour. Once established in the role, annual earnings of in excess of £30K.Customer Service Advisor benefits: Flexible workingLots of holidayCompetitive salaryPrivate healthcare insurance for those who have been with the company for 12 monthsRemote working optionsAbility to earn bonusesCareer growth opportunitiesEvent ticket giveawaysGreat staff partiesEmployee discounts, including for gyms, restaurants and cinemasStaff app to track hours, enter competitions, get mental health support, and more Customer Service Advisor role: Undertake training to answer telephone enquiries, using your own judgement to assist the customer with their enquiry. Deal only with callers within your own limits of knowledge and understanding and in accordance with the Company’s procedures manual.Exercise own judgement, based on knowledge and experience, when reviewing proposals, acting within own limits of authority and referring to your Trainer where appropriate. Make records of all conversations with customers and/or insurers, or other relevant business contacts, on our computer system and in accordance with the Company’s procedures manual. Make follow on diary notes on our computer system where applicable in accordance with the Company’s Procedures Manual. Ensure that Company systems and compliance are followed at all times, in accordance with Company’s own Procedures Manual. Follow the Company’s complaints procedure if the customer wishes to make a complaint. Draw customer’s attention to all information pertinent to clients insurances, including unusual conditions etc. Take credit card payments and start/renew policies at the customer’s request and in accordance with the Company’s Procedures Manual. Customer Service Advisor pay: Within the first 12 months, you could realistically increase your starting salary by £5,000 with bonuses and overtime payments.Once established in the role, annual earnings of in excess of £30K are realistically achievable with salary, bonuses and voluntary paid overtime.Bonuses: up to £350 per month subject to performance£12.21 per hour.Customer Service Advisor Check list:Office based option: Have you had 6-months work experience in the past 3 years – Yes/NoHave you had experience in the following sectors,Contact centre workFast FoodHospitalitySales** Supermarket retail is not considered, however shop work such as clothing/tech can be considered where there is an element of selling**Do you have good computer skills Yes/No If being considered for work from home or hybrid option Have you previously worked from home for at least 6 months Yes/No **WFH/Hybrid**Do you have a suitable work-station at home Yes/No All candidates MUST meet the above criteria and be willing to send a photo of their work station if WFH option is chosen.
We’re recruiting for Customer Service Advisors to earn £12.21 an hour. Once established in the role,... We’re recruiting for Customer Service Advisors to earn £12.21 an hour. Once established in the role, annual earnings of in excess of £30K.Customer Service Advisor benefits: Flexible workingLots of holidayCompetitive salaryPrivate healthcare insurance for those who have been with the company for 12 monthsRemote working optionsAbility to earn bonusesCareer growth opportunitiesEvent ticket giveawaysGreat staff partiesEmployee discounts, including for gyms, restaurants and cinemasStaff app to track hours, enter competitions, get mental health support, and more Customer Service Advisor role: Undertake training to answer telephone enquiries, using your own judgement to assist the customer with their enquiry. Deal only with callers within your own limits of knowledge and understanding and in accordance with the Company’s procedures manual.Exercise own judgement, based on knowledge and experience, when reviewing proposals, acting within own limits of authority and referring to your Trainer where appropriate. Make records of all conversations with customers and/or insurers, or other relevant business contacts, on our computer system and in accordance with the Company’s procedures manual. Make follow on diary notes on our computer system where applicable in accordance with the Company’s Procedures Manual. Ensure that Company systems and compliance are followed at all times, in accordance with Company’s own Procedures Manual. Follow the Company’s complaints procedure if the customer wishes to make a complaint. Draw customer’s attention to all information pertinent to clients insurances, including unusual conditions etc. Take credit card payments and start/renew policies at the customer’s request and in accordance with the Company’s Procedures Manual. Customer Service Advisor pay: Within the first 12 months, you could realistically increase your starting salary by £5,000 with bonuses and overtime payments.Once established in the role, annual earnings of in excess of £30K are realistically achievable with salary, bonuses and voluntary paid overtime.Bonuses: up to £350 per month subject to performance£12.21 per hour.Customer Service Advisor Check list:Office based option: Have you had 6-months work experience in the past 3 years – Yes/NoHave you had experience in the following sectors,Contact centre workFast FoodHospitalitySales** Supermarket retail is not considered, however shop work such as clothing/tech can be considered where there is an element of selling**Do you have good computer skills Yes/No If being considered for work from home or hybrid option Have you previously worked from home for at least 6 months Yes/No **WFH/Hybrid**Do you have a suitable work-station at home Yes/No All candidates MUST meet the above criteria and be willing to send a photo of their work station if WFH option is chosen.
We’re recruiting for Store Assistants to earn up to £12.75 per hour. Store Assistant benefits... We’re recruiting for Store Assistants to earn up to £12.75 per hour. Store Assistant benefits: Training is included to prepare you for this role. Store Assistant role: Connects with customers at every opportunity by saying hello, making eye contact and smiling. Ensures the highest standard of customer service by adapting to each customers’ needs. Has detailed knowledge of the product range and store layout, taking every opportunity to make productrecommendations. Deals with customer complaints by listening and empathising before providing a suitable response, referring any unresolved issues to their leader. Enables customers to shop with ease by never leaving unattended obstructions in the aisles. Undertakes cleaning duties as required in all areasof the store. Maximises product availability for customers by taking immediate action to address off sales; when replenishing stock, off sales must be worked first. Merchandises stock efficiently in all areas of the storeensuring the highest standard of care in the handling, storage and presentation of products. Checks product quality at every point of handling,removing any products that are not suitable for sale. Rotates stock in accordance with Company guidelines. Manages till queues to ensure that every customer can immediately load at least one item onto the till belt. Operates the tills efficiently and with 100% accuracy taking care to adjust scanning speed depending on the needs of the customer. Memorises all relevant PLUs achieving 100% accuracy at all times Ensures knowledge of all store key performance indicators such as sales, productivity, price change, inventory,availability and customer service. Understands the importance of inventory control and strives to minimise all areas of stock loss. Accurately checks off deliveries where appropriate. Records all wastage accurately. Must be available to work as required for inventory counting. Ensures that they accurately record their hours using the clocking system and inform the Store Manager in the event of any errors or omissions. Works in accordance with the company’s Code of Conduct. The Store Assistant works according to the principles of our Corporate Responsibility policy. Store Assistant pay: £12.75 per hour.
We’re recruiting for Customer Service Advisors to earn up to £24,064 per annum. Customer Service... We’re recruiting for Customer Service Advisors to earn up to £24,064 per annum. Customer Service Advisor benefits: Uncapped commission Training is included to prepare you for this role Customer Service Advisor role: This team sell products to new and existing customers which includes Mobile, Sim contracts, tablets, laptops, smart watches, home Broadband, TV, 4G Wi-Fi (Mobile and Home) and also insurance to cover some of these devices. This team will also deal with customers looking to cancel with so it is about having a conversation to see why and retaining the customer. Customer Service Advisor pay: £23,809.50- £24,064 per annum
Recruit4staff is proud to be representing their client, a leading waste management company in their... Recruit4staff is proud to be representing their client, a leading waste management company in their search for a Customer Service Advisor to work from their site in Wrexham For the successful Customer Service Advisor our client is offering: Salary up to £25,000 per annumMonday to Friday 8.30am till 5.00pmPermanent positionBenefits: Free parking, 20 days + Bank Holidays + Pension The role - Customer Service Advisor : Responsible for managing inbound calls, emails and responses to customersHandling a range of enquiries across two services in the UK RegionManage and take ownership of any complaints from customers and members of the publicAdminister emails and respond to customers via telephone and written methods where necessary What our client is looking for in a Customer Service Advisor : Previous customer service experience - ESSENTIALExperience working with customer complaints / problem solving - ESSENTIALGood MS Office Literacy - ESSENTIALConfident communicatorAble to cope under pressure in a call handling environment Key skills or similar Job titles: Retentions Advisor, Customer Service Advisor, Complaint Hander, Account Manager, Post-Sales Account Manager Commutable From: Wrexham, Chester, Denbighshire For further information about this and other positions please apply nowThis vacancy is being advertised on behalf of Recruit4staff (Wrexham) who are operating as a recruitment agency, agent, agencies, employment agency or employment business.R4SINDCHE ComHJ1
Porsche Retail Group are recruiting for an experienced automotive Service Advisor for our West Londo... Porsche Retail Group are recruiting for an experienced automotive Service Advisor for our West London Centre. Headquartered in Reading alongside Porsche Cars GB Ltd, Porsche Retail Group (PRG) are owned wholly by Porsche Germany. We operate several Porsche Centres, Service Centres and a Trade Parts Distribution Centre in and around London and the South-East. Our journey embodies the Porsche DNA, a love of sports cars and a passion for excellence and challenging the status quo. Our centres feature state-of-the-art facilities and highly trained staff to ensure that the purchasing, servicing, and ownership experience of Porsche customers are of the highest quality.As a Service Advisor, you are fundamental to our customer’s ownership experience, and the overall performance of the Aftersales Department. Combining your vehicle technical knowledge with strong communication skills, you’ll ensure vehicles are serviced or repaired correctly first time, driving sales of valued added services, and fostering long-term customer relationships.Please note that to be considered for this role you must have experience from within a dealership environment. Porsche Centre West London is our largest Centre in the south of England. Our centre is divided into three locations, featuring a dedicated satellite aftersales service near Kew. Conveniently located on the A4 and just a short walk from the vibrant Chiswick High Road. We offer our amazing staff subsidised parking just a short walk away or Gunnersbury Tube or Chiswick Park Station are within a 15-minute walk.Responsibilities: Determining services needed by listening to the customer's description of their vehicle’s symptoms; clarifying their problems; conducting technical visual inspections; checking vehicle maintenance records; examining service schedules as appropriateDiscussing all Porsche’s products and services, identifying and selling value added services and accessoriesRaising orders for parts identified to repair the vehicle or as requestedTracking the vehicle through the workshop, remaining in constant communication with the customer during the repair process, updating the customer as required and ensuring delivery of the vehicle at the promised timeInvoicing customers and taking paymentMeeting ‘walk in’ customers and booking them an appointment as requiredAiding with bookings centre during peak periods Minimum Attributes: Dealership experience with an understanding of automotive systems and repair processesAbility to clearly convey information to customers and team members.Strong focus on meeting customer needs and ensuring satisfaction.Worked in a fast-paced environmentConfidence to upsell services and products when appropriate Benefits: Basic Salary of £36,000 per annumMonthly bonus, up to 35% of salary per yearOption of a VW Group Vehicle at a preferential leasing rate33 days holiday per year plus bank holidays, with extra days for long serviceFixed hours each week - no shift patterns. Monday to Friday 8.00am to 6.00pm and 1 in 4 Saturdays on a rota basis from 8.00am to 1.00pmDedicated mental health championsEmployee representative body - your voice at workPreferential rates on several products and services, including high street brands, restaurants, gyms and Porsche productsLife AssuranceDC Pension SchemeEmployee Assistance Program - support and advice on issues impacting your wellbeing Porsche Retail Group are committed to promoting a culture that champions diversity and equal opportunities.PRG believe diverse teams are catalysts of innovation and create multiple new ideas. One of our priorities is to celebrate diversity in all its dimensions while shaping an aspirational and inclusive company culture.ApplyingPlease note that eRecruitSmart is advertising this role on behalf of Porsche Retail Group. Your CV will be stored on their platform for the Hiring Manager who is responsible for the vacancy to review. Please only apply if you consent to these terms.You must reside in and have eligibility to work in the UK. If your address and contact details are not on your CV, you will not be considered. You’re welcome to request a full synopsis of the job description during your first round of interview, should you be successful. We look forward to hearing from you!
Job Title: Repairs Scheduling ManagerLocation: Kinston Upton ThamesSalary: £38k to £40kContract Type... Job Title: Repairs Scheduling ManagerLocation: Kinston Upton ThamesSalary: £38k to £40kContract Type: Full-time, PermanentAbout the Role: We are looking for a proactive and highly organized Repairs Scheduling Manager to lead and oversee the planning and allocation of maintenance and repair work across a busy property services operation. This role plays a critical part in ensuring the efficient use of operatives, timely completion of jobs, and the highest standards of customer service across housing and property portfolios.Key Responsibilities: Lead the scheduling team to allocate daily work orders to operatives, ensuring maximum productivity and customer satisfaction. Oversee the end-to-end scheduling process, ensuring compliance with service level agreements (SLAs) and key performance indicators (KPIs). Monitor live scheduling dashboards and address real-time issues such as job overruns, operative delays, or emergency repairs. Collaborate with the repairs, customer service, and operational management teams to ensure seamless communication and delivery. Identify trends or recurring issues in scheduling that affect service delivery and proactively resolve them. Produce daily, weekly, and monthly performance reports and use data insights to drive improvements. Provide training, support, and guidance to the scheduling team, fostering a culture of accountability and continuous improvement. Support the integration of new systems and processes to streamline scheduling operations and enhance customer experience. Requirements: Proven experience in a scheduling or coordination role within property maintenance, housing, or a similar fast-paced service environment. Strong leadership and team management skills, with the ability to motivate and support a high-performing team. Exceptional organizational and problem-solving skills, with a sharp attention to detail. Excellent communication skills—confident liaising with operatives, managers, and customers alike. Proficient in using repairs management and scheduling software (e.g., DRS, Opti-Time, Oneserve, etc.). Comfortable working in a dynamic, target-driven environment with a flexible and adaptable approach. Desirable: Social housing maintenance or responsive repair services. Knowledge of health & safety and compliance requirements in property services. Experience implementing or improving scheduling systems or procedures.Please apply today, and call Leah Seber at Build Recruitment for more information. Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.
Position: Repairs PlannerSector: Repairs Location: Basildon / BillericaySalary: Up to £27k per annum... Position: Repairs PlannerSector: Repairs Location: Basildon / BillericaySalary: Up to £27k per annum We are looking for a customer care call handler to join our team in Basildon. Your primary responsibility will be to take a large volume of inbound calls, booking appointments and assisting engineers.Responsibilities: Provide fantastic customer service support to all incoming calls including residents, clients, other departments.Responsible for inbound calls with a helpful, with a professional approachDistribute incoming calls to the relevant department.Book appointments for works by telephone and email.Manage large amounts of inbound calls, emails and webchats calls in a timely manner.Identify customers’ needs and pass to correct departmentBuild sustainable relationships with residents / clients.Always put the customers needs first.Administration duties.Take ownership for responding to inbound communications (calls and emails).Demonstrate good understanding of the different customer groups/personas, and tailor your style and response to appropriately meet the customer’s needs.Follow the contact centre script and/or system diagnosis tool to ensure the right information is captured and validated (e.g. contact details, preferred contact method, etc).Accurately diagnose the issue by utilising the system diagnosis tool, supplemented by your own knowledge and experience.Where possible and appropriate, help the resident to self-solve simple and low risk issues (e.g. checking the status of ther gas or electricity meter, re-setting a blown fuse, etc).Where an appointment is required, work to ensure that it is offered in line with contractual Service Level Agreements (SLAs), the customer’s preferences and Operational constraints.Ensure that the system is updated in a timely manner so that the client and the Operations team are in receipt of the most up to date information.Where a resident wants to re-book an appointment, it may be necessary to liaise direct the Planners and Service Controllers to communicate short-notice changes.Capture detailed notes on the system to support operatives in completing a first time fix on site. Experience Required You will have previous administrative experience with evidence of delivering excellent customer service and maintaining high quality relationships.You will have excellent interpersonal skills and deliver effective interaction with all internal and external stakeholders.You will have the ability to develop and maintain good working relationships with key stakeholders and ensure best practice prevails throughout the contract.You will have excellent telephone skills and be able to obtain detailed information from telephone discussions.Repairs knowledge preferred For more information please call Leah Seber at Build Recruitment, or apply with your CV today.Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.
Customer Service Administrator (temporary)Location: LeekHours: Monday to Friday – 8.45am – 5pm with... Customer Service Administrator (temporary)Location: LeekHours: Monday to Friday – 8.45am – 5pm with a 45 minute lunchHourly rate: NegotiableThe role:We are currently recruiting a Customer Service Administrator on behalf of our client, a well-established and fast-paced organisation. This role is ideal for a detail-oriented and proactive individual who takes pride in delivering exceptional customer service. This is a fantastic opportunity for someone looking to join a supportive team environment and grow their career within a thriving business.Main duties: Handle incoming customer orders, verifying stock levels and pricing before confirming delivery timelines; provide ongoing updates regarding any potential delaysCoordinate customer sample requests, including pre-shipment samples when necessaryOrganise courier shipments for samples when certified colleagues are unavailableMaintain up-to-date IATA certification to prepare documentation for hazardous goods shipped by air and verify correct drum labelling prior to dispatchRecord and monitor customer complaints through to resolutionAct as a Key User for SAP HANA, providing support and guidance where neededSet up new customer accounts in the systemRegularly review and update customer master data to ensure accuracyOversee the allocation of bulk finished goods in storage to fulfil future orders; organise product-specific services (PSS) as requiredCollaborate with the Production team to coordinate packaging schedules for items with limited availabilityCarry out month-end processing of consignment stockCommunicate with the Logistics team to make transport arrangements or updates when delivery schedules are amended by customers About you: Experience of using SAP HANAProven administrative abilities with strong attention to detailProficient in IT systems, including Microsoft Office and ERP platformsConfident and professional telephone mannerExperienced in delivering high-quality customer service in fast-paced environments Interested? Call Meg on 01782 712230 or email MegW@kpir.co.ukINDCOM
Position: Customer Service AdvisorSector: Repairs Location: Basildon / BillericaySalary: Up to £27k... Position: Customer Service AdvisorSector: Repairs Location: Basildon / BillericaySalary: Up to £27k per annum We are looking for a customer care call handler to join our team in Basildon. Your primary responsibility will be to take a large volume of inbound calls, booking appointments and assisting engineers.Responsibilities: Provide fantastic customer service support to all incoming calls including residents, clients, other departments.Responsible for inbound calls with a helpful, with a professional approachDistribute incoming calls to the relevant department.Book appointments for works by telephone and email.Manage large amounts of inbound calls, emails and webchats calls in a timely manner.Identify customers’ needs and pass to correct departmentBuild sustainable relationships with residents / clients.Always put the customers needs first.Administration duties.Take ownership for responding to inbound communications (calls and emails).Demonstrate good understanding of the different customer groups/personas, and tailor your style and response to appropriately meet the customer’s needs.Follow the contact centre script and/or system diagnosis tool to ensure the right information is captured and validated (e.g. contact details, preferred contact method, etc).Accurately diagnose the issue by utilising the system diagnosis tool, supplemented by your own knowledge and experience.Where possible and appropriate, help the resident to self-solve simple and low risk issues (e.g. checking the status of ther gas or electricity meter, re-setting a blown fuse, etc).Where an appointment is required, work to ensure that it is offered in line with contractual Service Level Agreements (SLAs), the customer’s preferences and Operational constraints.Ensure that the system is updated in a timely manner so that the client and the Operations team are in receipt of the most up to date information.Where a resident wants to re-book an appointment, it may be necessary to liaise direct the Planners and Service Controllers to communicate short-notice changes.Capture detailed notes on the system to support operatives in completing a first time fix on site. Experience Required You will have previous administrative experience with evidence of delivering excellent customer service and maintaining high quality relationships.You will have excellent interpersonal skills and deliver effective interaction with all internal and external stakeholders.You will have the ability to develop and maintain good working relationships with key stakeholders and ensure best practice prevails throughout the contract.You will have excellent telephone skills and be able to obtain detailed information from telephone discussions.Repairs knowledge preferred For more information please call Leah Seber at Build Recruitment, or apply with your CV today.Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.
Hire Coordinator – £27,000 - £32,000 + Bonus + Career Progression – Based near SohamJoin a well-esta... Hire Coordinator – £27,000 - £32,000 + Bonus + Career Progression – Based near SohamJoin a well-established, multi-depot plant and tool hire company in a fast-paced, customer-focused environment. Excellent salary, bonus scheme, and career progression opportunities!Benefits of the Hire Coordinator: Salary: £27,000 - £32,000 per yearPerformance-based bonus scheme30 days holiday (including bank holidays), increasing to 33 days with serviceCareer progression opportunitiesCompany pensionEmployee discount Your Role as a Hire Coordinator:As a Hire Coordinator, you will oversee the smooth operation of a busy hire desk, ensuring outstanding customer service, efficient coordination of hires, and maximising revenue opportunities. Your key responsibilities will include: Handling telephone, email, and face-to-face enquiries, ensuring prompt and efficient service.Processing hire contracts, sales orders, purchase orders, and stock transfers accurately. Liaising with the workshop team to ensure the availability of hire equipment. Coordinating drivers and deliveries to ensure timely drop-offs and collections.Meeting key performance indicators such as revenue growth, lead generation, and customer satisfaction.Ensuring all administration is completed efficiently and company procedures are followed. To be successful in this role, you may have worked as a:Hire Desk Controller | Hire Desk Coordinator | Rental Manager | Plant Hire Manager | Sales Coordinator | Senior Hire Desk Administrator | Depot Manager | Service Coordinator | Hire Manager | Hire Administrator | Hire CoordinatorAPPLY NOW or contact Dario on 01933667228 to find out more on this Hire Hire Coordinator role!
Hire Controller - IMMEDIATE START. Join a friendly working environment where no two days are the sam... Hire Controller - IMMEDIATE START. Join a friendly working environment where no two days are the same. You will be working typically 0800-1700 daily. No weekend work and this is an impressive opportunity to progress your career. This Hire Controller role is commutable from Pucklington, Witcombe & surrounding areas.Benefits for the Hire Controller A chance to progress into a more senior roleUp to £28k depending on experience The role is Monday to Friday onlyFriendly working environment24 days holiday + bank holidays and holidays will increase.Free parking on site The company seeking a Hire ControllerThis is a highly rewarding company that supply their very own hire equipment out to many construction suppliers across the region . Due to their success, they are on the hunt for a Hire ControllerHire Controller Job Role: On and off hires & x hiring from trusted partnersOrganising the servicing of machinesPlant hire will see you spinning plates so you will need excellent time management / self management skills and experience As a Senior Hire Controller you will be dealing with customer site enquiries face to face, over the phone and via emails, arranging the on and off hire of plant machinery.Coordinate allocation of duties including some routing for driversChase up all quotes or enquiries to maximise business and gain any x hire opportunitiesThis role offers progression & may suit a current Hire Controller who wishes to progress To Be Successful as a Hire Controller:You may have previous experience working as a Plant Hire Manager, Hire Manager, Senior Hire Controller, Depot Manager, Branch Manager, Hire Negotiator, Plant Manager or a Hire Supervisor and you may have knowledge of the hire industry, whether it be Heavy Plant, Plant Hire including Diggers, Dumpers, Dozers or operated plant. You don't want to miss out on this Hire Controller position, interviews can start immediately so apply today! You can reach me on 01933 667223 or leo.edwards@pathrecruitment.com!
Transport Controller role - Paying up to £28k you will be office based working Monday to Friday only... Transport Controller role - Paying up to £28k you will be office based working Monday to Friday only. This role will support both the hire and transport planning functions to turn around hires, raising purchase orders and making sales calls to bring in new business. This Transport Controller role is commutable from Martock, West Chinnock, Puckilington & surrounding areas. As the Transport Controller you will require experience of reactive planning / next day or often same day planning. You will be planning routes for all categories of vehicles from Class 1 lorries to flat beds across multiple contracts for construction based customers. You will be working for a Blue Chip supplier of a complete range of construction equipment across the region who are looking for an organised controller to join their professional team. You may also liaise with sub-contractors, third party transport firms and agencies to secure additional drivers to fulfil bookings. Duties of the Transport Controller will include:Rasinng on/off hires Scheduling movements of various plant hire equipment to high priority contractsManage & coordinate all available drivers while utilising your fleet. This will include lorries, hiabs, trailers and the shunters. Route planning whilst ensuring drivers hours and WTD are adhered to Tachograph, smart analysis and Telematics reports to be processed and any issues or trends fed back to line managersTo be successful in the role of Transport Controller, you will have previously worked in positions as a Transport Planner, Transport Router, Logistics Coordinator, Transport Clerk or Logistics Planner. Also if you have a background in construction, civils or the hire industry it would be an advantage.Benefits of the Transport Controller role:Regular team events/nights outTraining & development with management courses availableOngoing coaching and mapped out progression paths. Our client loves to promote from within!Please note that all potential employment offers are subject to pre-employment checks.To learn more about the Transport Controller role APPLY and reach out via 01933 667223 / leo.edwards@pathrecruitment.com
Customer Success Specialist - German Speaking / Leicester / Full Time or Part Time / Up to £25,100 /... Customer Success Specialist - German Speaking / Leicester / Full Time or Part Time / Up to £25,100 / Flexible HoursA skilled and ambitious German-speaking Customer Success Specialist is needed to join our customer success team at Selective Marketplace Ltd, a leading womenswear clothing retailer based in Leicester, on a full-time or part-time basis. We offer a wide range of shift patterns according to your availability. We are open from 8:30 AM to 10:30 PM, Monday through Friday. Due to the location, having your own transport would be beneficial, as we don’t offer work-from-home options. We can offer you a secure position in a friendly environment that pays well, depending on experience and language skills. United Kingdom work authorisation is mandatory. This is a golden opportunity to join a mighty company and let your career shine!About UsWe are proud of the culture we have built as we have grown to make Selective Marketplace a place where people love to come to work every day. One of the main drivers of that culture is our home-grown, in-house customer success department. What’s on Offer? Competitive salary (£24,100- £25,100 based on experience)Pension schemeOn-site parkingFantastic working environmentFlexibility of full time or part timeEmployee discount Key Responsibilities of the German Speaking Customer Success Specialist: Promptly responding to customer queries from the UK, US and Germany via email, chat, phone, and social media channelsLiaising with colleagues and managers to find the best solutions for our customers and sharing customer feedback so that products and services can be improvedSetting up and maintaining new customer accountsFollowing up with customers to ensure their requests are resolvedLove our two sister brands, Wrap London and Poetry Fashion, and be passionate about our purpose and storyWe need you to speak our voice and apply it to everything you do Skills & Experience: Excellent communication skills and fluency in German To have razor-sharp customer skills, telephone manners, and a desire to work in a fast-paced, collaborative environmentTo bring excellent English and German language skillsHave a can-do attitude What’s Next?Sounds interesting? Click the APPLY button to send your CV for immediate consideration.
We’re recruiting for Customer Service Advisors to earn £12.21 an hour. Once established in the role,... We’re recruiting for Customer Service Advisors to earn £12.21 an hour. Once established in the role, annual earnings of in excess of £30K.Customer Service Advisor benefits: Flexible workingLots of holidayCompetitive salaryPrivate healthcare insurance for those who have been with the company for 12 monthsRemote working optionsAbility to earn bonusesCareer growth opportunitiesEvent ticket giveawaysGreat staff partiesEmployee discounts, including for gyms, restaurants and cinemasStaff app to track hours, enter competitions, get mental health support, and more Customer Service Advisor role: Undertake training to answer telephone enquiries, using your own judgement to assist the customer with their enquiry. Deal only with callers within your own limits of knowledge and understanding and in accordance with the Company’s procedures manual.Exercise own judgement, based on knowledge and experience, when reviewing proposals, acting within own limits of authority and referring to your Trainer where appropriate. Make records of all conversations with customers and/or insurers, or other relevant business contacts, on our computer system and in accordance with the Company’s procedures manual. Make follow on diary notes on our computer system where applicable in accordance with the Company’s Procedures Manual. Ensure that Company systems and compliance are followed at all times, in accordance with Company’s own Procedures Manual. Follow the Company’s complaints procedure if the customer wishes to make a complaint. Draw customer’s attention to all information pertinent to clients insurances, including unusual conditions etc. Take credit card payments and start/renew policies at the customer’s request and in accordance with the Company’s Procedures Manual. Customer Service Advisor pay: Within the first 12 months, you could realistically increase your starting salary by £5,000 with bonuses and overtime payments.Once established in the role, annual earnings of in excess of £30K are realistically achievable with salary, bonuses and voluntary paid overtime.Bonuses: up to £350 per month subject to performance£12.21 per hour.Customer Service Advisor Check list:Office based option: Have you had 6-months work experience in the past 3 years – Yes/NoHave you had experience in the following sectors,Contact centre workFast FoodHospitalitySales** Supermarket retail is not considered, however shop work such as clothing/tech can be considered where there is an element of selling**Do you have good computer skills Yes/No If being considered for work from home or hybrid option Have you previously worked from home for at least 6 months Yes/No **WFH/Hybrid**Do you have a suitable work-station at home Yes/No All candidates MUST meet the above criteria and be willing to send a photo of their work station if WFH option is chosen.
We’re recruiting for Customer Service Advisors to earn up to £24,064 per annum.Customer Service Advi... We’re recruiting for Customer Service Advisors to earn up to £24,064 per annum.Customer Service Advisor benefits: Uncapped commission Training is included to prepare you for this roleCustomer Service Advisor role: This team sell products to new and existing customers which includes Mobile, Sim contracts, tablets, laptops, smart watches, home Broadband, TV, 4G Wi-Fi (Mobile and Home) and also insurance to cover some of these devices. This team will also deal with customers looking to cancel with so it is about having a conversation to see why and retaining the customer.Customer Service Advisor pay: £23,809.50 - £24,064 per annum
We’re recruiting for Customer Service Advisors to earn up to £24,064 per annum.Customer Service Advi... We’re recruiting for Customer Service Advisors to earn up to £24,064 per annum.Customer Service Advisor benefits: Uncapped commission Training is included to prepare you for this roleCustomer Service Advisor role: This team sell products to new and existing customers which includes Mobile, Sim contracts, tablets, laptops, smart watches, home Broadband, TV, 4G Wi-Fi (Mobile and Home) and also insurance to cover some of these devices. This team will also deal with customers looking to cancel with so it is about having a conversation to see why and retaining the customer.Customer Service Advisor pay: £23,809.50 - £24,064 per annum
We’re recruiting for Customer Service Advisors to earn £12.21 an hour. Once established in the role,... We’re recruiting for Customer Service Advisors to earn £12.21 an hour. Once established in the role, annual earnings of in excess of £30K.Customer Service Advisor benefits: Flexible workingLots of holidayCompetitive salaryPrivate healthcare insurance for those who have been with the company for 12 monthsRemote working optionsAbility to earn bonusesCareer growth opportunitiesEvent ticket giveawaysGreat staff partiesEmployee discounts, including for gyms, restaurants and cinemasStaff app to track hours, enter competitions, get mental health support, and more Customer Service Advisor role: Undertake training to answer telephone enquiries, using your own judgement to assist the customer with their enquiry. Deal only with callers within your own limits of knowledge and understanding and in accordance with the Company’s procedures manual.Exercise own judgement, based on knowledge and experience, when reviewing proposals, acting within own limits of authority and referring to your Trainer where appropriate. Make records of all conversations with customers and/or insurers, or other relevant business contacts, on our computer system and in accordance with the Company’s procedures manual. Make follow on diary notes on our computer system where applicable in accordance with the Company’s Procedures Manual. Ensure that Company systems and compliance are followed at all times, in accordance with Company’s own Procedures Manual. Follow the Company’s complaints procedure if the customer wishes to make a complaint. Draw customer’s attention to all information pertinent to clients insurances, including unusual conditions etc. Take credit card payments and start/renew policies at the customer’s request and in accordance with the Company’s Procedures Manual. Customer Service Advisor pay: Within the first 12 months, you could realistically increase your starting salary by £5,000 with bonuses and overtime payments.Once established in the role, annual earnings of in excess of £30K are realistically achievable with salary, bonuses and voluntary paid overtime.Bonuses: up to £350 per month subject to performance£12.21 per hour.Customer Service Advisor Check list:Office based option: Have you had 6-months work experience in the past 3 years – Yes/NoHave you had experience in the following sectors,Contact centre workFast FoodHospitalitySales** Supermarket retail is not considered, however shop work such as clothing/tech can be considered where there is an element of selling**Do you have good computer skills Yes/No If being considered for work from home or hybrid option Have you previously worked from home for at least 6 months Yes/No **WFH/Hybrid**Do you have a suitable work-station at home Yes/No All candidates MUST meet the above criteria and be willing to send a photo of their work station if WFH option is chosen.
Role: Senior Customer Service Officer Location: SE15Type: Temporary Hours: 35 hours per week Salary:... Role: Senior Customer Service Officer Location: SE15Type: Temporary Hours: 35 hours per week Salary: £22ph - £28ph What You’ll Be Doing: Managing the daily schedules of up to 20 operatives, ensuring 100% resource utilisation and seamless task assignment.Respond to emergency repairs within 2 hoursMaintain complaince records Coordinating rapid-response operations, achieving consistent 2-hour turnaround times on emergency repairs.Maintaining accurate compliance records and ensuring all certifications are up to date and audit-ready. Taking the reins in the absence of the Service Manager – managing escalations, team operations, and service continuity with confidence. What We’re Looking For: Proven experience in scheduling, operations management A hands-on leader who thrives under pressure and keeps cool in fast-paced environments.Strong organisational and problem-solving skills with exceptional attention to detail.A natural communicator with a collaborative mindset and a commitment to excellence.Experience in repairs management, field services, or similar industries Please apply today or call Leah Seber for more information.Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.
We’re recruiting for Customer Service Advisors to earn £12.21 an hour. Once established in the role,... We’re recruiting for Customer Service Advisors to earn £12.21 an hour. Once established in the role, annual earnings of in excess of £30K.Customer Service Advisor benefits: Flexible workingLots of holidayCompetitive salaryPrivate healthcare insurance for those who have been with the company for 12 monthsRemote working optionsAbility to earn bonusesCareer growth opportunitiesEvent ticket giveawaysGreat staff partiesEmployee discounts, including for gyms, restaurants and cinemasStaff app to track hours, enter competitions, get mental health support, and more Customer Service Advisor role: Undertake training to answer telephone enquiries, using your own judgement to assist the customer with their enquiry. Deal only with callers within your own limits of knowledge and understanding and in accordance with the Company’s procedures manual.Exercise own judgement, based on knowledge and experience, when reviewing proposals, acting within own limits of authority and referring to your Trainer where appropriate. Make records of all conversations with customers and/or insurers, or other relevant business contacts, on our computer system and in accordance with the Company’s procedures manual. Make follow on diary notes on our computer system where applicable in accordance with the Company’s Procedures Manual. Ensure that Company systems and compliance are followed at all times, in accordance with Company’s own Procedures Manual. Follow the Company’s complaints procedure if the customer wishes to make a complaint. Draw customer’s attention to all information pertinent to clients insurances, including unusual conditions etc. Take credit card payments and start/renew policies at the customer’s request and in accordance with the Company’s Procedures Manual. Customer Service Advisor pay: Within the first 12 months, you could realistically increase your starting salary by £5,000 with bonuses and overtime payments.Once established in the role, annual earnings of in excess of £30K are realistically achievable with salary, bonuses and voluntary paid overtime.Bonuses: up to £350 per month subject to performance£12.21 per hour.Customer Service Advisor Check list:Office based option: Have you had 6-months work experience in the past 3 years – Yes/NoHave you had experience in the following sectors,Contact centre workFast FoodHospitalitySales** Supermarket retail is not considered, however shop work such as clothing/tech can be considered where there is an element of selling**Do you have good computer skills Yes/No If being considered for work from home or hybrid option Have you previously worked from home for at least 6 months Yes/No **WFH/Hybrid**Do you have a suitable work-station at home Yes/No All candidates MUST meet the above criteria and be willing to send a photo of their work station if WFH option is chosen.
We’re recruiting for Customer Service Advisors to earn £12.21 an hour. Once established in the role,... We’re recruiting for Customer Service Advisors to earn £12.21 an hour. Once established in the role, annual earnings of in excess of £30K.Customer Service Advisor benefits: Flexible workingLots of holidayCompetitive salaryPrivate healthcare insurance for those who have been with the company for 12 monthsRemote working optionsAbility to earn bonusesCareer growth opportunitiesEvent ticket giveawaysGreat staff partiesEmployee discounts, including for gyms, restaurants and cinemasStaff app to track hours, enter competitions, get mental health support, and more Customer Service Advisor role: Undertake training to answer telephone enquiries, using your own judgement to assist the customer with their enquiry. Deal only with callers within your own limits of knowledge and understanding and in accordance with the Company’s procedures manual.Exercise own judgement, based on knowledge and experience, when reviewing proposals, acting within own limits of authority and referring to your Trainer where appropriate. Make records of all conversations with customers and/or insurers, or other relevant business contacts, on our computer system and in accordance with the Company’s procedures manual. Make follow on diary notes on our computer system where applicable in accordance with the Company’s Procedures Manual. Ensure that Company systems and compliance are followed at all times, in accordance with Company’s own Procedures Manual. Follow the Company’s complaints procedure if the customer wishes to make a complaint. Draw customer’s attention to all information pertinent to clients insurances, including unusual conditions etc. Take credit card payments and start/renew policies at the customer’s request and in accordance with the Company’s Procedures Manual. Customer Service Advisor pay: Within the first 12 months, you could realistically increase your starting salary by £5,000 with bonuses and overtime payments.Once established in the role, annual earnings of in excess of £30K are realistically achievable with salary, bonuses and voluntary paid overtime.Bonuses: up to £350 per month subject to performance£12.21 per hour.Customer Service Advisor Check list:Office based option: Have you had 6-months work experience in the past 3 years – Yes/NoHave you had experience in the following sectors,Contact centre workFast FoodHospitalitySales** Supermarket retail is not considered, however shop work such as clothing/tech can be considered where there is an element of selling**Do you have good computer skills Yes/No If being considered for work from home or hybrid option Have you previously worked from home for at least 6 months Yes/No **WFH/Hybrid**Do you have a suitable work-station at home Yes/No All candidates MUST meet the above criteria and be willing to send a photo of their work station if WFH option is chosen.
We’re recruiting for Customer Service Advisors to earn up to £24,064 per annum.Customer Service Advi... We’re recruiting for Customer Service Advisors to earn up to £24,064 per annum.Customer Service Advisor benefits: A great starting salary of £23,809.50 rising to £24,064 after 8 months of being here, plus incentives and bonuses.Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by usMarket leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderlyFamily Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their familyHuge discounts on products including your Mobile and Broadband – saving you hundreds of pounds every yearSupport in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you wantSeason Ticket Travel Loan – Giving you the funds to pay for your travel to and from work up front, making a difference where it countsVolunteering days, so you can give back to your local communityOptional Private Healthcare and Dental, to protect you and your family Training is included to prepare you for this role. Customer Service Advisor role: If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services.Customer Service Advisor pay: £23,809.50 - £24,064 per annum. + Uncapped commission
We’re recruiting for Customer Service Advisors to earn up to £31.27 per hour. Customer Service Advis... We’re recruiting for Customer Service Advisors to earn up to £31.27 per hour. Customer Service Advisor benefits: Attractive pay ratesOvertime opportunitiesCareer progressionPerformance informationFull paid trainingInstant access to Blue Arrow training portalAuto enrolment in pension scheme28 days paid holiday Training is included to prepare you for this role. Customer Service Advisor role: You’ll be providing critical services as the first contact for anyone calling 999, this will include calls for the Police, Ambulance, Fire Rescue, Coast Guard, Mountain Rescue, to ensure people get the help they need, and it can save lives. The safety critical role as Customer Service Advisor is to quickly gain an understanding of the nature of the call and direct them to the most appropriate emergency services or advise the caller of alternative solutions they need to consider. This is not your everyday call handler role, as you will be supporting individuals in their most critical time of need, as you balance challenging and emotional situations. Your average call will last between 30 -60 seconds and you will follow structured process while communicating to the caller in a clear and calm manner. If you are the type of person who has a genuine desire to help people and make a difference, then this role is ultimately very rewarding. 999 Key Responsibilities: Adhere to emergency call procedures at all times, while actively listening for changes as a call progresses and responding as needed. Ensuring a caller’s request is dealt with effectively and efficiently and the call is quickly connected to the appropriate emergency authority if required. Focus on your screen throughout calls, being able to react quickly as required and follow any instructions.Remain calm and free from distractions when handling distressing calls which could result in you saving someone’s life. Other Key Responsibilities, if upskilled: To find contact details of businesses and people across the UK for DQ callers. Providing accurate information while working within the guidelines for each DQ provider’s remit.Offer call connect during every relevant contact with Directory Enquiry callers.Ensure all price and regulatory obligations are complied with, where appropriate, on each call including correct charges where necessary. of all relevant information, including correct charges where necessary. Relaying conversations verbatim using quick and accurate typing skills (50+ words per minute) specifically in relation to the conversion of speech into text. 98% accuracy to be achieved.Using call control politely, in order to maximise your ability to relay the conversation accurately, resulting in a fluid and natural experience for our Relay UK users.Assisting callers who are not familiar with Relay UK, guiding them through our process to result in an easy and comfortable experience for all.Avoid becoming involved in our Relay users’ conversation unless you are asked to assist with something. Adhering to 100% confidentiality with Relay UK call content at all times. Whilst working Onsite, the client care about health, safety and wellbeing and understand how much focus and attention is needed to make sure we’re all able to thrive and be our best at work. This means keeping workplaces clean, safe and somewhere we feel happy and proud to work.This is a safety critical role, and it is important that those working in this role are not suffering from medical conditions or undergoing any medical treatment which is likely to cause sudden loss of consciousness or incapacity and that any underlying health conditions are stable / well controlled. The clients are serious about safety and we all should remember that we should always protect health and safety at work. There are no shortcuts when it comes to keeping everyone safe. We all work safely, and we all go home safe, because we look out for each other’s safety and the safety of those around us like contractors, customers, the public and those sharing the spaces where we work.The client is mindful that work has proven benefits for health, and health has proven benefits for work. They drive their business success by promoting a healthy, safe and supportive environment that’s based on integrity, mutual respect and ethical behaviour. So, they can provide lots of information, resources and guidance to help all of us live as healthily as we can.Compliance with all client policies is mandatory and applies to all employees and during training access to policies and guidelines will be available to you.Customer Service Advisor pay: £13.24 - £31.27 Per hour, depending on shift days and times. A full list of payrates can be located below. Overtime rates including holidays. £33.55 - £37.98 per hour over time for Bank Holidays. £40.26 - £44.69 per hour over time for Xmas Day.
Recruit4staff are proud to be representing their client, a leading Holiday Company in their search f... Recruit4staff are proud to be representing their client, a leading Holiday Company in their search for an Customer Service Executive to work based in the offices in Chester. For the successful Customer Service Executive our client is offering: Salary up to £23,809.50 per annumMonday - Sunday (37.5 hours) Rota is 5 days out of 7, 9am to 5.30pmPermanent PositionBenefits: Pension, 22 Days Holiday, Enhanced Pension, Maternity & Paternity, Social Events, Employee Discounts, Life Insurance The role - Customer Service Executive :- Responsible for managing customer enquiries who are on holiday (in-resort)Manage individual queries and provide resolutions in line with company policiesInvestigate complaints Liaise with hoteliers to support resolutions in-resortProviding excellent customer servicePrioritise escalations What our client is looking for in Customer Service Executive : - Previous experience working within the travel industry in customer services / customer relations - ESSENTIALStrong communication Case Management / Complaint Management Experience - ESSENTIAL Able to cope well in pressured environmentsReactive in nature Key skills or similar Job titles: Travel Agent, Travel Specialist, Booking Agent, Customer Service, Resolution Executive Commutable From: Cheshire, Flintshire, Denbighshire, Wrexham For further information about this and other positions please apply nowThis vacancy is being advertised on behalf of Recruit4staff (Wrexham) Limited who are operating as a recruitment agency, agent, agencies, employment agency or employment business.
Recruit4staff are proud to be representing their client, a leading Travel Specialist in their search... Recruit4staff are proud to be representing their client, a leading Travel Specialist in their search for an Travel Sales Executive to work based in the offices in Chester or Remotely. For the successful Travel Sales Executive our client is offering: Salary up to £25,000 per annum + Commission This is a full-time position where you will be required to work 39 hours per week; A 7-day shift pattern with shifts working up to 9pm, therefore, flexibility is a mustPermanent PositionBenefits: Commission, Pension, 22 Days Holiday, Enhanced Pension, Maternity & Paternity, Social Events, Employee Discounts, Life Insurance The role - Travel Sales Executive :- Dealing with warm leads, inbound calls and online enquiries to match holidays to customer needs and expectationIdentify Customer expectations Review all suppliers to find the right match to specificationLoad details of booked holidays onto the booking systemEnsure accuracy of bookings and meet booking targets at all timesBuild solid customer relationships for repeat business and ongoing sales What our client is looking for in an Travel Sales Executive : - Previous experience working within travel agency and/or travel contact centre based roles - ESSENTIALLuxury Travel / Prestige Travel Experience / Long Haul Travel Experience and Knowledge - ESSENTIAL Proven experience selling holidays to Asia, Dubai or the Maldives - DESIRABLETarget DrivenExcellent Communication skillsFlexible to work shift patterns Key skills or similar Job titles: Travel Agent, Travel Specialist, Booking Agent, Commutable From: UK Wide For further information about this and other positions please apply nowThis vacancy is being advertised on behalf of Recruit4staff (Wrexham) who are operating as a recruitment agency, agent, agencies, employment agency or employment business.
Recruit4staff are proud to be representing their client, a leading Travel Specialist in their search... Recruit4staff are proud to be representing their client, a leading Travel Specialist in their search for a Travel Consultant to work remotely, hybrid or in office, the offices based in Chester. For the successful Travel Consultant our client is offering: Salary up to £26,260.00 Per Annum + OTEThis is a full-time position where you will be required to work 39 hours per week; A 7-day shift pattern (e.g. 3 week days 0900 - 2030 & 1 Weekend Day 0900 - 1730)Permanent Position Benefits: Commission, Pension, 22 Days Holiday, Enhanced Pension, Maternity & Paternity, Social Events, Employee Discounts, Life Insurance The role - Travel Consultant:- Contact customers who have not completed online bookings for holidays and overseas travelComplete bookings with customers whilst on the phoneIdentifying reasons for incomplete bookings; liaise with internal teams to ensure the products and website are in correct working order for the completion of other online bookingsWork to KPIs and outbound customer contact targets to capture incomplete bookings within a certain timescaleAssist customers having problems with bookings on the website What our client is looking for in a Travel Consultant: - Previous experience working in a sales or customer negotiation contact roles - ESSENTIALTravel Industry, Leisure Industry, Ticket Sales, Hotel Reservations & Reservations knowledge - ESSENTIAL Outbound customer contact experience / Customer Service - ESSENTIAL Able to work shift pattern to include weekends - ESSENTIAL Key skills or similar Job titles: Booking Agent, Customer Service Advisor, Holiday Sales Advisor, Travel Agent, Holiday Rep. Commutable From: UK Wide For further information about this and other positions please apply nowThis vacancy is being advertised on behalf of Recruit4staff (Wrexham) who are operating as a recruitment agency, agent, agencies, employment agency or employment business.
Recruit4staff is proud to be representing their client, a leading Travel company in their search for... Recruit4staff is proud to be representing their client, a leading Travel company in their search for an experienced Customer Service Executive to work in their busy office based in Chester. For the successful Customer Service Executive our client is offering: £24,000 per annum Days role, Monday - Friday 9 am-5:30 pm, 37.5 hours per week Permanent position22 days holiday rising 1 day per year (up to 25)Company Pension SchemeBenefits packageOpportunities of hybrid working after 6-month probation The Role of the Customer Service Executive : Responsible for handling customer service enquires after holidays are booked Responding to inbound calls and emailsEscalating queries to specialist teams where necessary Providing resolutions and additional information to customers as and when required Administer amendments to bookings and extras at the customer's request What our client is looking for in a Customer Service Executive : Previous experience working in a customer service role - ESSENTIALTravel Industry or Holiday Industry Experience - ESSENTIALExcellent communication skills Computer Literate Customer Care and complaint management experience - ESSENTIAL Key skills or similar Job titles: Customer Service Executive, Customer Service Advisor, Complaint Handler, Complaint Resolution Officer, Resolution Officer Commutable from: Chester, Wrexham, Runcorn, Warrington, Llay, Buckley, Flint, Deeside For further information about this and other positions please apply now This vacancy is being advertised on behalf of Recruit4staff (Wrexham) Ltd who are operating as a recruitment agency, agent, agencies, employment agency or employment business.
Our client is an online business platform that partners with likeminded individuals to connect, empo... Our client is an online business platform that partners with likeminded individuals to connect, empower and grow knowledge. They are seeking a Client Service Manager to handle partnerships, account management and commercial upselling. They are in a significant growth period and looking for a superstar to join the team in London.This role is located in Central London and will be a Hybrid position About the role: Exceptional Account Management and Partnership skills to deliver outstanding service and valueCollaboration with stakeholdersDrive membership retention and renewalIdentify new commercial opportunities – I.E upselling About you: 3+ years experience in client services, partnerships, sponsorship management, or high-touch B2B account handling.Experience engaging with C-Suite executivesStrong business acumenThrive in fast paced, nimble environmentsA great reputation for being adaptable and organized and a great team player Nice to have: Experience in media, events or content led businessExperience in membership environmentsWorked with sponsorship or brands