Service Coordinator Location: Solihull, West Midlands | Salary: £30,000–£35,000 | Monday–FridayJoin... Service Coordinator Location: Solihull, West Midlands | Salary: £30,000–£35,000 | Monday–FridayJoin an established construction business in Solihull as a Service Coordinator, offering excellent benefits, career development and a varied operational role.With a strong reputation for delivering quality projects across the UK, the business recognises the importance of investing in its people, equipment and professional development. This is an excellent opportunity to join a supportive working environment where hard work is recognised, development is encouraged and career progression is possible. Key Benefits of the Service Coordinator: Salary of £30,000–£35,000, potentially negotiable depending on experience. Monday–Friday working hours, 7:30am–4:30pm. 23 days' annual leave plus bank holidays. Additional annual leave awarded with length of service. Opportunity to purchase up to 5 additional holiday days. Pension scheme with 3.5% employer contribution and 4.5% employee contribution. Group life insurance. Employee Assistance Programme, including discounts, remote general practitioner appointments and physiotherapy. Learning and Development support, including further study and professional qualifications. Healthy Living Policy, including financial contributions towards gym memberships and fitness classes. About the Role – Service Coordinator: As a Service Coordinator, you will play an important role in coordinating plant, vehicle and equipment maintenance activities across the business, ensuring repairs, servicing and inspections are completed efficiently and safely.Working closely with fitters, maintenance staff, fabricators, subcontractors and suppliers, your responsibilities will include: Receiving, recording and coordinating breakdowns, repairs, servicing and maintenance requests. Supporting the planning and prioritisation of fitter and fabricator workloads. Monitoring outstanding repairs and following up to minimise equipment downtime. Liaising with suppliers and service providers to arrange repairs, inspections and parts. Assisting with warranty claims, quotations, purchase orders and invoices. Coordinating statutory inspections, testing, calibration and certification requirements. Maintaining accurate asset registers, maintenance records and inspection documentation. Supporting plant availability for site operations and checking company-owned equipment before external hire is arranged. Identifying recurring issues and opportunities to improve departmental processes. This is a varied position requiring excellent organisation, communication and the ability to manage changing priorities.About You – Skills & Experience To be successful as a Service Coordinator, you will ideally have: Previous experience in an administration, coordination or operational support role. An understanding of plant, machinery, maintenance or repair processes. Experience within plant hire, fleet, engineering, maintenance or construction would be advantageous. Strong administration and organisational skills. Excellent communication and relationship-building abilities. Good IT skills and confidence using computer-based systems. Commercial awareness and an understanding of value for money. The ability to prioritise workloads and work effectively under pressure. A proactive approach to problem-solving and resolving issues. To be successful in this role, you may have worked as a Service Administrator, Service Coordinator, Service Controller, Plant Controller or similar. Next Steps If you are an organised and proactive Service Coordinator looking for your next opportunity within an established construction business, we would love to hear from you.The business is looking for someone to start as soon as possible, although some flexibility is available.Apply today or contact Path Recruitment for more information or contact Georgina on 01933667220/georgina.wittich@pathrecruitment.com to find out more on this Service Coordinator role!
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Hire Desk Controller Location: Solihull, West Midlands | Salary: £28,000–£30,000 | Monday–FridayJoin... Hire Desk Controller Location: Solihull, West Midlands | Salary: £28,000–£30,000 | Monday–FridayJoin an established construction and civil engineering business in Solihull as a Hire Desk Controller, offering excellent benefits, stability and development opportunities.With a strong reputation for delivering quality projects across the UK, the business invests in its people, equipment and professional development. This is an excellent opportunity to join a well-established operation offering long-term career prospects and a supportive working environment. Key Benefits of the Hire Desk Controller: Salary of £28,000–£30,000 depending on experience. Monday–Friday working hours, 7:30am–4:30pm. 23 days' annual leave plus bank holidays. Additional annual leave awarded with length of service. Opportunity to purchase up to 5 additional holiday days. Pension scheme with 3.5% employer contribution and 4.5% employee contribution. Group life insurance. Employee Assistance Programme, including discounts, remote general practitioner appointments and physiotherapy. Learning and Development support, including further study and professional qualifications. Healthy Living Policy, including financial contributions towards gym memberships and fitness classes. About the Role – Hire Desk Controller As a Hire Desk Controller, you will play an important role in coordinating plant hire requirements, managing suppliers and ensuring equipment reaches sites when needed.Your responsibilities will include: Coordinating plant hire requirements and ensuring site orders are fulfilled on time. Checking internal plant availability before arranging external hire. Sourcing the most cost-effective equipment and hire solutions. Liaising confidently with suppliers, site teams and internal departments over the telephone. Managing plant movements, deliveries, collections and haulage arrangements. Monitoring hired equipment and identifying opportunities to replace external hire with company-owned plant. Resolving queries, managing issues and ensuring actions are followed through. Supporting supplier relationships and ensuring quality and health and safety standards are maintained. This is a busy, hands-on position where communication, organisation and commercial awareness are essential.About You – Skills & Experience To be successful as a Hire Desk Controller, you will ideally have: At least one year's experience in a hire desk or plant hire coordination position. Good working knowledge of plant and equipment. Experience coordinating plant hire, equipment movements and haulage. Confidence communicating with suppliers and site personnel over the telephone. Excellent verbal and written communication skills. Good organisational skills and the ability to manage competing priorities. Competence using Microsoft Word and Excel. Construction industry experience would be advantageous. To be successful in this role, you may have worked as a: Hire Controller, Hire Desk Controller, Hire Coordinator, Hire Administrator, Hire Negotiator, Hire and Sales Controller, Plant Controller, Plant Administrator or similar to be considered. Next Steps: If you are an experienced Hire Desk Controller looking for your next opportunity with an established construction business, we would love to hear from you.Apply today or contact Path Recruitment on 01933667220/georgina.wittich@pathrecruitment.com to find out more on this Hire Desk Controller role!
Customer Coordinator - Based near to Finedon A brand-new opportunity has become available for a Cust... Customer Coordinator - Based near to Finedon A brand-new opportunity has become available for a Customer Coordinator to join a well-established business based near Finedon! Our client is an established construction business offering a friendly working environment and a supportive team. This is an excellent opportunity to play a key role in the day-to-day running of the hire desk, delivering excellent customer service and ensuring the smooth coordination of equipment hire.Key Benefits of the Customer Coordinator: Salary up to £29,000 per annum Monday–Friday working hours Up to 25 days’ holiday plus bank holidays Pension and healthcare scheme Bonus scheme Cycle-to-work scheme Responsibilities of the Customer Coordinator: Managing customer enquiries via telephone and email Coordinating equipment hires and off-hires Building and maintaining strong customer relationships while delivering excellent service Arranging equipment deliveries to customer sites Handling invoice and credit queries About You: Previous administration or customer service experience is essential Experience processing and managing orders is essential Confident communicating with customers via telephone and email Excellent telephone manner and communication skills Experience within hire, rental, construction, engineering, merchant or industrial environments would be advantageous You may have experience as a Hire Coordinator, Customer Coordinator, Hire Administrator, Sales Administrator, Sales Coordinator, Rental Administrator, Customer Service Advisor, Service Controller, Plant Coordinator or in a similar role.Please note this is a 12 month fixed term contract, there is a possibility to go permanent but isn't a guarantee initially. Interested? Apply now! Alternatively, contact Georgina on 01933 667220 or email georgina.wittich@pathrecruitment.com for further information on this Customer Coordinator role!
We are looking for Remote Interpreters who speak a second language to support communication betw... We are looking for Remote Interpreters who speak a second language to support communication between people from different language backgrounds. You will be providing essential language support across Health and Social Care, working with the NHS, local authorities, charities and private sector organisations earning £15.20 per hour + Competitive freelance rates paid per assignment.Remote Interpreter benefits: •Flexible working arrangements.•Remote working opportunities.•Meaningful work supporting local communities.•Ongoing support and professional development.•Opportunities to work with a diverse client base.•Varied assignments across healthcare, local authority and community sectorsTraining is included to prepare you for this role. Remote Interpreterrole: As a Remote Interpreter, you will provide essential language support to organisations operating within Health and Social Care, including the NHS, local authorities, charities and private sector organisations. Your work will help remove communication barriers and ensure people can access services and support effectively.Remote Interpreter pay: £15.20 per hour + Competitive freelance rates paid per assignment (rates discussed during onboarding and vary depending on language and assignment type)
We’re recruiting Customer Service Advisors earning £15.34 per hour, with overtime paid at £23.01... We’re recruiting Customer Service Advisors earning £15.34 per hour, with overtime paid at £23.01 after 40 hours. You’ll support customers by handling enquiries, resolving queries, providing excellent service and working with colleagues to deliver the best possible customer experience.Customer Service Advisor benefits: 7 weeks of structured training and mentoring.Training and support to build confidence and capability from day one.Free parking provided.Accessible via the Skylink Bus Route.Training is included to prepare you for this role Customer Service Advisor role: Put customers at the heart of everything you do.Handle customer enquiries and work towards the best possible outcome.Listen carefully and make customer interactions simple, effortless and easy.Take ownership and accountability for customer queries and outcomes.Work efficiently while maintaining high standards of service and quality.Look for opportunities to reduce repeat contact and improve the customer experience.Work collaboratively with colleagues and contribute positively to team success.Take part in the structured training and mentoring programme and continue developing your skills. Customer Service Advisor pay: £15.34 per hour. Overtime paid at £23.01 per hour after 40 hours.
Sales & Customer Service AssistantCharters-Reid Surveyors Ltd | Flaxton, YorkSalary: To be confi... Sales & Customer Service AssistantCharters-Reid Surveyors Ltd | Flaxton, YorkSalary: To be confirmed, depending on skills and experience Location: Office-based, Flaxton, York Hours: Full-time, Monday to Friday – working hours to be confirmed Contract: PermanentJoin a Growing Yorkshire BusinessAre you an organised, confident and enthusiastic individual who enjoys helping customers, building relationships and keeping things running smoothly?Charters-Reid Surveyors Ltd is an established firm of Chartered Surveyors with a strong presence across York and Yorkshire. With ambitious plans for growth and investment in larger new office premises in Flaxton, this is an exciting opportunity to become part of a business with a bright future.We are looking for a proactive Sales & Customer Service Assistant to support our busy team, helping customers with their enquiries, coordinating survey bookings and ensuring everything runs efficiently behind the scenes.Whether you already have experience in customer service, sales support or administration, or are looking to develop your skills further, we're particularly interested in people who bring a positive attitude, initiative and a genuine willingness to learn.Role overviewWorking closely with the sales and customer service team and our surveyors, your responsibilities will include: Answering incoming calls and responding to customer enquiries in a friendly, professional and efficient manner.Booking property surveys and accurately recording customer information on the company's booking system.Coordinating surveyors' diaries, appointments and schedules.Providing customers with information about the company's surveying services.Following up on enquiries and helping convert enquiries into confirmed bookings.Building positive relationships with customers, estate agents and other referral partners.Maintaining accurate records and ensuring administrative tasks are completed efficiently.Supporting the wider team with day-to-day office administration.Helping identify opportunities to improve customer service and working processes.Contributing ideas and supporting the continued growth of the business. Skills and experienceWe're looking for someone who is enthusiastic, organised and enjoys working as part of a team.Ideally, you will have: Previous experience in customer service, sales support, administration or a similar customer-facing role.Excellent communication skills and a confident, friendly telephone manner.Strong organisational skills and good attention to detail.Confidence using computers, Microsoft Office and digital systems.The ability to manage multiple tasks and work effectively in a busy environment.A proactive attitude and willingness to take responsibility.A genuine interest in providing excellent customer service.The confidence to suggest ideas and embrace new ways of working. Experience in property, surveying or estate agency would be an advantage, but is not essential.Most importantly, we're looking for someone who is reliable, keen to learn and wants to make a positive contribution to the business.Why Join Charters-Reid Surveyors?This is an opportunity to join an established Yorkshire business at an exciting stage of its development.With investment in new office premises, plans for further expansion and a supportive team with extensive industry knowledge, you'll have the opportunity to develop your skills and grow alongside the business.If you're looking for a varied, hands-on role where your contribution will be valued, we'd love to hear from you. INDLSEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Recruit4staff are representing a well-established waste management business in their search for a Cu... Recruit4staff are representing a well-established waste management business in their search for a Customer Service Advisor to work in WrexhamJob Details: Pay: £26,500 per annum (depending on experience)Hours of Work: Monday to Friday 8.30 am to 5.00 pm | Potential need to work a Saturday (around 1 in 8) if needed (Paid at x1.5 rate) Duration: PermanentBenefits: Free parking, 20 Days holiday + Bank Holidays (increases by 1 day per year worked, up to 23 days) Job Role: The Customer Service Advisor will be responsible for handling inbound calls and emails, managing enquiries across two UK services, and delivering high-quality responses to customers and members of the public. This includes managing complaints, responding professionally in both written and verbal formats, and maintaining accurate communication records.Essential Skills, Experience, or Qualifications: Previous customer service experienceExperience working with customer complaints and problem-solvingGood MS Office literacy Advantageous Skills, Experience, or Qualifications Confident communicatorAble to cope under pressure in a call handling environment Commutable From: Wrexham, Chester, DenbighshireSimilar Job Titles: Retentions Advisor, Customer Service Advisor, Complaint Hander, Account Manager, Post-Sales Account ManagerFor further information about this and other positions please apply now. This vacancy is being advertised on behalf of Recruit4staff who are operating as a recruitment agency, agent, agencies, employment agency or employment business.
Telesales Executive Salary: Up to £30,000 OTE Location: Derby Start: ASAP About The Role: We'r... Telesales Executive Salary: Up to £30,000 OTE Location: Derby Start: ASAP About The Role: We're working with our wholesale business supplies client to appoint an experienced Telesales Executive, required due to continued growth. What you'll do: This is a fast-paced, target-driven sales role where you'll be responsible for generating new business, growing existing accounts, and driving revenue through proactive outbound calling, from our client's branch in Derby.You'll play a key role in building relationships, identifying opportunities, and converting prospects into long-term customers. Generate new business through outbound cold calling and lead generationBuild and manage a pipeline of opportunities, converting prospects into active accountsGrow existing customer accounts through upselling and cross-sellingMaintain high levels of daily call activity and achieve KPIsDevelop strong, long-term customer relationships over the phoneManage a high volume of transactional sales effectivelyMaintain accurate records and pipeline in the CRM systemWork closely with internal teams to deliver an excellent customer experienceNegotiate pricing and maximise profitable sales opportunities What you need: Minimum 1 year experience in telesales, sales, or customer serviceConfident making outbound sales calls dailyStrong communication and relationship-building skillsTarget-driven with a proactive, commercial mindsetAbility to work in a fast-paced, high-volume sales environmentStrong objection handling and closing skillsOrganised with excellent time managementResilient, motivated, and results-focused Proven track record of exceeding sales targetsExperience using CRM systems Why you'll love this role: Monday to Friday - no weekends required!Great platform for progression How to apply: We're keen to speak to driven and commercially focused sales executives.If you have relevant experience, please get in touch today.E: shipping@redrecruit.comT: 01376 503567 | 0203 906 6020* You can also refer someone suitable, please share this advert or send us their details. Successful referrals qualify for our candidate referral reward scheme.Red Recruit specialise in Shipping, Freight & Logistics, Removals & Storage, Relocations and Fine Art recruitment, with opportunities across all levels. Not all roles are advertised, so feel free to send us your CV in confidence or call us directly. Keywords / alternative titles: Internal Sales, Inbound Telesales, Outbound Telesales, Customer Services, Telesales, Cold Sales, Warm Sales, Appointment Setter, Leads Generator, Leads Administrator.
Recruit4staff are representing a well-established Environmental Services business in their search fo... Recruit4staff are representing a well-established Environmental Services business in their search for a Key Account Executive to work in WrexhamJob Details: Pay: Up to £30,000 per annumHours of Work: Monday to Friday, 8:30am - 5:00pmDuration: PermanentBenefits: Standard pension, 20 days holiday plus Bank Holidays (increasing with length of service), genuine progression opportunities into Account Management as the business grows Job Role: As a Key Account Executive, you will support Key Account Managers with the day-to-day management of customer accounts, ensuring exceptional service is delivered at all times. The successful Key Account Executive will handle client enquiries via telephone and email, resolve issues efficiently and demonstrate ownership when problem solving. This Key Account Executive opportunity offers genuine career progression into Account Management within a growing Environmental Services business.Essential Skills, Experience, or Qualifications: Previous experience as a Key Account Executive, Account Executive, Account Manager, Client Executive or similar client specialist roleExperience working with large, bespoke client accountsStrong organisational and time management skillsExcellent written and verbal communication skillsCustomer-focused approach with the ability to build strong client relationshipsAbility to work independently and demonstrate autonomy when resolving issues Advantageous Skills, Experience, or Qualifications Previous experience within the Waste Management or Recycling industry Additional Information Clear progression pathway from Key Account Executive into Account ManagementOpportunity to join a growing Environmental Services businessSupportive team environment with ongoing development opportunitiesThe successful Key Account Executive will play an important role in maintaining high service standards across key customer accounts Commutable From: Wrexham, Oswestry, Chester, DeesideSimilar Job Titles: Account Executive, Account Administrator, Senior Customer Service Advisor, Client Success Manager, Account Manager, Client ExecutiveFor further information about this and other positions please apply now. This vacancy is being advertised on behalf of Recruit4staff who are operating as a recruitment agency, agent, agencies, employment agency or employment business. The Key Account Executive vacancy presents an excellent opportunity for a motivated Key Account Executive seeking long-term career development.
We’re recruiting for Remote Interpreters to earn £15.20 per hour + Competitive freelance rates p... We’re recruiting for Remote Interpreters to earn £15.20 per hour + Competitive freelance rates paid per assignment. You will be providing essential language support across Health and Social Care, working with the NHS, local authorities, charities and private sector organisations.Remote Interpreter benefits: Flexible working arrangements.Remote working opportunities.Meaningful work supporting local communities.Ongoing support and professional development.Opportunities to work with a diverse client base.Varied assignments across healthcare, local authority and community sectors Training is included to prepare you for this role. Remote Interpreter role: As a Remote Interpreter, you will provide essential language support to organisations operating within Health and Social Care, including the NHS, local authorities, charities and private sector organisations. Your work will help remove communication barriers and ensure people can access services and support effectively.Languages in DemandAfrikaans, Armenian, Azerbaijani, Azeri, Bantu, Bosnian, Burmese, Creole, Croatian, Czech, Dari, Dhaka, Dinka, Edo, Fanti, Farsi, Faroese, Fijian, Fula, Georgian, Greek, Hakka, Hausa, Hungarian, Indonesian, Japanese, Khmer (Cambodian), Kurdish, Kurdish-Bahdini, Kurdish-Sorani, Konkani, Korean, Lingala, Lithuanian, Luganda, Mandarin, Mandinka, Macedonian, Malayalam, Moldavian, Nepalese, Nuer, Oromo, Pashto, Polish, Portuguese, Romanian, Somali, Serbian, Shona, Sinhala, Slovak, Slovenian, Soninke, Swahili, Tamil, Tagalog, Tajik, Telugu, Tetum, Tibetan, Tigre, Tigrigna, Turkish, Uzbek, Ukrainian, Vietnamese, Wollof, WolofRemote Interpreter pay: £15.20 per hour + Competitive freelance rates paid per assignment (rates discussed during onboarding and vary depending on language and assignment type)
We’re recruiting Customer Service Advisors earning £13.45 per hour. You will be supporting custo... We’re recruiting Customer Service Advisors earning £13.45 per hour. You will be supporting customers across phone, email, live chat and other virtual platforms, ensuring every interaction reflects the client’s values and provides clear, accurate and empathetic service.Customer Service Advisor benefits: 30 days annual leave (inclusive of bank holidays), increasing with serviceCompany pension (People’s Pension – auto‑enrolment)Employee Assistance ProgrammeHealth & wellbeing programmePerkbox employee discountsReferral programmePaid training Customer Service Advisor role: This role is heavily focused on managing high volumes of web chat interactions, providing professional, efficient and customer-focused support within a fast-paced contact centre environment.Key Responsibilities Handle high volumes of customer enquiries primarily through web chat channelsDeliver accurate, professional and customer-focused supportResolve customer queries, account issues and complaints efficientlyNavigate multiple systems simultaneously while maintaining accuracyAccurately update customer records and case notesWork to defined processes, quality standards and data protection requirementsTake ownership of customer queries through to resolutionMeet productivity, quality and customer satisfaction targetsParticipate fully in training, coaching and development activitiesMaintain professionalism while representing both the company and the client accountSupport colleagues and contribute to continuous improvement initiatives Customer Service Advisor pay: £13.45 per hour + Opportunities for pay progression and development.
Recruit4staff is proud to be representing their client, a leading commercial vehicle repair compan... Recruit4staff is proud to be representing their client, a leading commercial vehicle repair company, in their search for a Part-Time Service Administrator to work at their Bromborough-based facility. For the successful Part-Time Service Administrator, our client is offering: £13.50 / £14.00 per hourPart-time permanent positionMonday to Friday, 9am – 3pmSome flexibility will be considered at application Free parking28 days holidayStandard pension schemeSchool-friendly hours The role – Part-Time Service Administrator: Collating and inputting employee timesheets each weekProcessing incoming customer ordersCreating internal job worksheetsSales order processingActing as the first point of contact for incoming customer telephone callsLogging material requests and chasing delivery timesGeneral administration duties What our client is looking for in a Part Time Service Administrator: Previous experience processing customer orders, sales orders or similar – ESSENTIALGood computer literacy skillsStrong attention to detailPrevious data entry experienceGood written and verbal communication skills Key skills or similar Job titles: Service Consultant, Workshop Administrator, Service Desk Administrator, Service Advisor, Customer Support AdministratorCommutable From: Birkenhead, Bromborough, Ellesmere Port, WirralFor further information about this and other positions, please apply now. This vacancy is being advertised on behalf of Recruit4staff (NW) Limited who are operating as a recruitment agency, agent, agencies, employment agency or employment business.
We’re recruiting for Remote Interpreters to earn £15.20 per hour + Competitive freelance rates p... We’re recruiting for Remote Interpreters to earn £15.20 per hour + Competitive freelance rates paid per assignment. You will be providing essential language support across Health and Social Care, working with the NHS, local authorities, charities and private sector organisations.Remote Interpreter benefits: Flexible working arrangements.Remote working opportunities.Meaningful work supporting local communities.Ongoing support and professional development.Opportunities to work with a diverse client base.Varied assignments across healthcare, local authority and community sectors Training is included to prepare you for this role. Remote Interpreter role: As a Remote Interpreter, you will provide essential language support to organisations operating within Health and Social Care, including the NHS, local authorities, charities and private sector organisations. Your work will help remove communication barriers and ensure people can access services and support effectively.Languages in DemandAfrikaans, Armenian, Azerbaijani, Azeri, Bantu, Bosnian, Burmese, Creole, Croatian, Czech, Dari, Dhaka, Dinka, Edo, Fanti, Farsi, Faroese, Fijian, Fula, Georgian, Greek, Hakka, Hausa, Hungarian, Indonesian, Japanese, Khmer (Cambodian), Kurdish, Kurdish-Bahdini, Kurdish-Sorani, Konkani, Korean, Lingala, Lithuanian, Luganda, Mandarin, Mandinka, Macedonian, Malayalam, Moldavian, Nepalese, Nuer, Oromo, Pashto, Polish, Portuguese, Romanian, Somali, Serbian, Shona, Sinhala, Slovak, Slovenian, Soninke, Swahili, Tamil, Tagalog, Tajik, Telugu, Tetum, Tibetan, Tigre, Tigrigna, Turkish, Uzbek, Ukrainian, Vietnamese, Wollof, WolofRemote Interpreter pay: £15.20 per hour + Competitive freelance rates paid per assignment (rates discussed during onboarding and vary depending on language and assignment type)
Recruit4staff are representing a well-established waste management business in their search for a Fi... Recruit4staff are representing a well-established waste management business in their search for a Field Complaints Handler to work in Birmingham.Job Details: Pay: £29,000 per annum plus Company Car, Phone, Laptop/Tablet.Hours of Work: Monday to Friday 8:30am to 5:00pm (flexibility with start and finish times depending on customer availability)Duration: PermanentPension: StandardBenefits: 20 Days Paid Annual Leave (plus bank holidays), Company Car Job Role: The Field Complaints Handler will be responsible for resolving customer complaints and queries efficiently while protecting the company’s commercial position. You will manage your own diary, attend customer visits, negotiate rates, and maintain strong working partnerships with clients. You will take a calm and level-headed approach to problem-solving, making confident on-the-spot decisions to ensure satisfactory outcomes for all parties. The Field Complaints Handler role also involves managing a busy workload through a CRM system, where effective time management is essential, alongside using your in-depth geographical knowledge of Birmingham and the surrounding areas.Essential Skills, Experience, or Qualifications: Previous experience within a similar positionStrong negotiation, problem-solving, communication, and IT skillsThe ability to organise and prioritise workloads to meet deadlinesConfidence within a customer-facing roleClean Full UK Driving Licence Commutable From: Birmingham, Dudley, Oldbury, Smethwick, Halesowen, West Bromwich and surrounding West Midlands areasSimilar Job Titles: Field Complaints Handler, Client Resolution, Negotiator, Client Relations, Account Manager, Customer Care Agent, Retentions Agent, Retentions AdvisorThis Field Complaints Handler position offers a varied and autonomous role within a supportive and growing business.If you are an experienced Field Complaints Handler looking to progress your career, please apply now.For further information about this and other positions please apply now. This vacancy is being advertised on behalf of Recruit4staff who are operating as a recruitment agency, agent, agencies, employment agency or employment business.
Senior Customer Service AdviserSalary: Dependent on experienceLocation: Rackheath, Norwich, office b... Senior Customer Service AdviserSalary: Dependent on experienceLocation: Rackheath, Norwich, office basedFlexible- full-time or part-time consideredWhat is on offer Permanent role with full time or part time optionsFlexible working arrangements depending on experienceExcellent rates of pay depending on experience28 days annual leave including bank holidays on a pro rata basisCompany pension scheme About usA busy and growing building services provider specialising in insurance repairs and property restoration is seeking a claims/Customer Service Adviser to support its expanding operations. The company manages domestic insurance claims across Norfolk and Suffolk and takes pride in delivering smooth, well organised experience for customer at what can be a stressful time.We pride ourselves on creating a supportive and friendly working environment where our team genuinely work together to deliver the best possible experience for customers. As we continue to grow, we are looking for someone who shares our positive, proactive and customer-first approach to join the team.About the roleWe are looking for a friendly, organised and customer-focused Claims Handler / Customer Service Adviser to join our growing team based in Rackheath.This is a varied office-based role where you will support customers throughout the claims process, handling enquiries, updating records and ensuring a smooth and professional customer experience from start to finish.We are flexible on working hours and days, making this an excellent opportunity for someone looking for either full-time or part-time work within a supportive team environment. Please note this is an office based role in RackheathResponsibilities include but not limited to: Coordinating and scheduling repair works for insurance claimsActing as a point of contact for customers, insurers, and tradesManaging job records and claim related documentationTracking progress and resolving issues where possibleSupporting the wider team to ensure timely and efficient delivery Skills and Experience Experience in claims handling, coordination, or a similar roleStrong organisational skills with the ability to juggle prioritiesClear and confident communication skillsA calm, professional approach in a fast-paced environmentGood attention to detail and problem-solving ability Interested? Apply now with your updated CV.Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful. INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.