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Hire Controller required in the Leeds area, for established equipment rental business. Monday-Friday... Hire Controller required in the Leeds area, for established equipment rental business. Monday-Friday role, £28,000-£31,000 salary, great benefits and career stability.The Company We are working with a well-established equipment rental business with a strong reputation for reliability, service, and long-term customer relationships. With decades of experience supplying equipment across the construction and infrastructure sectors, the company continues to invest in people, technology, and service excellence.Due to continued growth, they are looking to recruit a Hire Controller to join their busy depot. This Hire Controller position offers stability, structured working hours, and the opportunity to develop within a respected organisation in the equipment rental industry.Key Benefits Basic salary between £28,000 and £31,000 per yearMonday to Friday working hours providing a strong work-life balance25 days annual leave plus bank holidaysPension schemeLong-term career opportunities within a well-established equipment rental businessSupportive and professional team environment About the Role  As a Hire Controller, you will be responsible for coordinating equipment hires and supporting customers from enquiry through to off-hire. This Hire Controller role sits at the centre of the depot operation and plays a key part in delivering excellent customer service.Typical responsibilities include: Managing inbound hire enquiries and converting them into bookingsScheduling equipment deliveries and collectionsLiaising with drivers, engineers, and yard teamsProcessing hire contracts, extensions, and off-hiresBuilding relationships with new and existing customersEnsuring equipment availability and accurate system recordsSupporting depot operations and maintaining service standards This Hire Controller role is ideal for someone who enjoys a fast-paced environment and takes pride in delivering excellent customer service.About You  To succeed as a Hire Controller, you will ideally have experience in a customer service or hire desk environment.You may have: Experience working in equipment rental, plant hire, tool hire, powered access, power generation or construction supplyStrong organisational and communication skillsConfidence handling customer enquiries and coordinating bookingsGood IT skills and the ability to manage hire systemsA proactive and team-focused approach Candidates with experience as a Hire Controller or similar hire coordination roles are highly encouraged to apply.To be successful in this role, you may have worked as a:Hire Controller, Plant Hire Controller, Rental Controller, Tool Hire Controller, Hire Desk Coordinator, Equipment Hire Coordinator, Plant Hire Administrator, Rental Desk Controller, Hire Desk Administrator, Hire Coordinator.If you are looking for a stable opportunity as a Hire Controller within a respected equipment rental business near Leeds, we would love to hear from you.Apply today to find out more. We welcome applications from candidates of all backgrounds and are committed to inclusive and fair recruitment practices

Hire Desk Controller required near Tottenham for established equipment rental business. Monday-Frida... Hire Desk Controller required near Tottenham for established equipment rental business. Monday-Friday role, £28,000-£34,000 salary, great benefits and career stability.The Company We are working with a well-established equipment rental business with a strong reputation for reliability, service, and long-term customer relationships. With decades of experience supplying equipment across the construction and infrastructure sectors, the company continues to invest in people, technology, and service excellence.Due to continued growth, they are looking to recruit a Hire Desk Controller to join their busy depot. This Hire Desk Controller position offers stability, structured working hours, and the opportunity to develop within a respected organisation in the equipment rental industry.Key Benefits Basic salary between £28,000 and £34,000 per yearMonday to Friday working hours providing a strong work-life balance23 days annual leave plus bank holidaysPension schemeLong-term career opportunities within a well-established equipment rental businessSupportive and professional team environment About the Role  As a Hire Desk Controller, you will be responsible for coordinating equipment hires and supporting customers from enquiry through to off-hire. This Hire Desk Controller role sits at the centre of the depot operation and plays a key part in delivering excellent customer service.Typical responsibilities include: Managing inbound hire enquiries and converting them into bookingsScheduling equipment deliveries and collectionsLiaising with drivers, engineers, and yard teamsProcessing hire contracts, extensions, and off-hiresBuilding relationships with new and existing customersEnsuring equipment availability and accurate system recordsSupporting depot operations and maintaining service standards This Hire Desk Controller role is ideal for someone who enjoys a fast-paced environment and takes pride in delivering excellent customer service.About You  To succeed as a Hire Desk Controller, you will ideally have experience in a customer service or hire desk environment.You may have: Experience working in equipment rental, plant hire, tool hire, powered access, power generation or construction supplyStrong organisational and communication skillsConfidence handling customer enquiries and coordinating bookingsGood IT skills and the ability to manage hire systemsA proactive and team-focused approach Candidates with experience as a Hire Desk Controller or similar hire coordination roles are highly encouraged to apply.To be successful in this role, you may have worked as a:Hire Controller, Plant Hire Controller, Rental Controller, Tool Hire Controller, Hire Desk Coordinator, Equipment Hire Coordinator, Plant Hire Administrator, Rental Desk Controller, Hire Desk Administrator, Hire Coordinator.If you are looking for a stable opportunity as a Hire Desk Controller within a respected equipment rental business near Tottenham, we would love to hear from you.Apply today to find out more. We welcome applications from candidates of all backgrounds and are committed to inclusive and fair recruitment practices

General Manager - Want to progress in your career as well as being well rewarded, with complete job... General Manager - Want to progress in your career as well as being well rewarded, with complete job satisfaction, then look no further! Receive many great benefits with this General Manager role near Salisbury.Benefits for the General Manager Basic salary circa £50k DOE - this will be discussed individually with candidatesCompany car Company bonus scheme20 days holiday plus bank holidays.On-site parking Responsibilities of the General Manager: Management of circa 15 staff within the Depot including hire controllers, fitters, and drivers. Grow and develop customer accounts with a proven track record of increasing turnover.Fully conversant with all aspects of Health & Safety proceduresMentor staff alongside the HR Department, carrying out appraisals and salary reviews.Build year on year and ensure flagship depot status - this depot is the leading light in the portfolio.Run this rental business operationally in terms of profit and loss, asset management, motivation, and mentoring a team of staff.You will be required to assist in depot management of other sites in the South West. The CompanyJoin a multinational hire company who have made their name in various sectors throughout the UK. They have an impressive network and are consistently growing revenues and profit. To continue and expand this growth, the company is looking for an General Manager.The CandidateThe successful candidate may have experience as a General Manager, Depot Manager, Assistant Manager, Operations Manager, Branch Manager or Senior Manager related to the construction industry, such as heavy plant, tools, powered access, accommodation, civils, utilities, or power generation. This role would be ideal for someone who is looking to motivate and inspire the team with great leadership skills and a track record of running a successful and profitable depot. APPLY NOW for more information or to be considered for this brand-new General Manager opportunity

Customer Service Manager – Drinks FMCG Business – Southwest London – Up to £40,000 plus package This... Customer Service Manager – Drinks FMCG Business – Southwest London – Up to £40,000 plus package This is a rare chance to join one of the leading Drinks FMCG businesses in the country. Our client has partnered exclusively with COREcruitment to grow their customer service team. The business has a range of excellent products, all recognizable and known within both the on & off trade.We are looking for a Customer Service Manager to drive the commercial success of the business. The Customer Service Manager will be responsible for delivery day-to-day service operations, providing support to suppliers and buyers, managing order processing, driving efficiencies and supporting cross functionally with all areas of the business.  This role will be 5 days per week in the West London office. What this business offers: A competitive salary and performance-based bonuses.The chance to work with globally recognized brands in an exciting and dynamic industry.A collaborative and supportive work culture. Customer Service Manager responsibilities include: Process all customer orders, track status, complete ASN’s and managing shipping and invoicing.Manage customer service operations, resolving escalations and ensuring timely, accurate support for all B2B and D2C customers. Supporting with service updates.Monitor key metrics and data, including service levels, response times, customer satisfaction and process performance.Gather customer insights and feedback, using this information to improve processes, products, and overall customer experience.Drive continuous improvement, identifying opportunities to streamline workflows, reduce friction, and enhance support tools.Collaborate cross-functionally with commercial, operations, supply chain and marketing teams to ensure alignment and service excellence. The Ideal Customer Service Manager candidate: Proven experience in a customer service role, ideally in FMCG, drinks, hospitality or B2B environments.Previous experience working with systems such as Business Central (Bevica)Excellent communicator with the ability to influence, problem-solve and collaborate cross-functionally.Data-driven mindset with experience using metrics to improve performance.Passionate about delivering exceptional customer experiences and creating efficient, scalable processes.Highly organised, proactive and comfortable working in a fast-moving growth business. If you are interested in having a chat about this role, please forward updated CV’s to Mark@corecruitment.comCOREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website www.corecruitment.com or call us on +44 207 790 2666 for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram

We’re recruiting Customer Service Advisors earning £15.34 per hour, with overtime paid at £23.01... We’re recruiting Customer Service Advisors earning £15.34 per hour, with overtime paid at £23.01 after 40 hours. You’ll support customers by handling enquiries, resolving queries, providing excellent service and working with colleagues to deliver the best possible customer experience.Customer Service Advisor benefits:   7 weeks of structured training and mentoring.Training and support to build confidence and capability from day one.Free parking provided.Accessible via the Skylink Bus Route.Training is included to prepare you for this role Customer Service Advisor role:   Put customers at the heart of everything you do.Handle customer enquiries and work towards the best possible outcome.Listen carefully and make customer interactions simple, effortless and easy.Take ownership and accountability for customer queries and outcomes.Work efficiently while maintaining high standards of service and quality.Look for opportunities to reduce repeat contact and improve the customer experience.Work collaboratively with colleagues and contribute positively to team success.Take part in the structured training and mentoring programme and continue developing your skills. Customer Service Advisor pay:  £15.34 per hour. Overtime paid at £23.01 per hour after 40 hours. 

We’re recruiting Remote Customer Service Advisors earning £12.71 per hour. You will be supportin... We’re recruiting Remote Customer Service Advisors earning £12.71 per hour. You will be supporting customers across phone, email, live chat and other virtual platforms, ensuring every interaction reflects the client’s values and provides clear, accurate and empathetic service.Remote Customer Service Advisor benefits:   30 days paid annual leave (pro‑rata), rising with length of servicePension schemePerkbox retail and online discountsEmployee Assistance Programme (24/7 support line)No commute and reduced environmental impactReal‑time support while working remotelyFlexible working patterns to support work‑lifeTraining is included to prepare you for this role Remote Customer Service Advisor role:  As a Remote Customer Service Advisor, you will support customers across phone, email, live chat and other virtual platforms, ensuring every interaction reflects the client’s values and provides clear, accurate and empathetic service. You will be fully trained, professionally supported and employed on a permanent contract with guaranteed hoursKey Responsibilities Respond to customer enquiries across phone, email, chat and multi‑channel platformsProvide accurate information, resolve queries and deliver high‑quality customer serviceNavigate multiple online systems to update customer records and manage casesFollow all call handling, data protection and quality assurance guidelinesDemonstrate a “customer‑first” approach, ensuring positive engagement in all interactionsEscalate issues appropriately and follow required processes for complaints or safeguardingWork autonomously in a remote setting, maintaining productivity and service levelsAttend mandatory training, coaching and performance feedback sessionsBeing professional when supporting client brands and customer communities Provide officers with continuous updates to support situational awareness and operational safety. Remote Customer Service Advisor pay:  £12.71 per hour. 

We’re recruiting for Remote Interpreters to earn £15.20 per hour + Competitive freelance rates p... We’re recruiting for Remote Interpreters to earn £15.20 per hour + Competitive freelance rates paid per assignment. You will be providing essential language support across Health and Social Care, working with the NHS, local authorities, charities and private sector organisations.Remote Interpreter benefits:   Flexible working arrangements.Remote working opportunities.Meaningful work supporting local communities.Ongoing support and professional development.Opportunities to work with a diverse client base.Varied assignments across healthcare, local authority and community sectors Training is included to prepare you for this role.  Remote Interpreter role:  As a Remote Interpreter, you will provide essential language support to organisations operating within Health and Social Care, including the NHS, local authorities, charities and private sector organisations. Your work will help remove communication barriers and ensure people can access services and support effectively.Languages in DemandAfrikaans, Armenian, Azerbaijani, Azeri, Bantu, Bosnian, Burmese, Creole, Croatian, Czech, Dari, Dhaka, Dinka, Edo, Fanti, Farsi, Faroese, Fijian, Fula, Georgian, Greek, Hakka, Hausa, Hungarian, Indonesian, Japanese, Khmer (Cambodian), Kurdish, Kurdish-Bahdini, Kurdish-Sorani, Konkani, Korean, Lingala, Lithuanian, Luganda, Mandarin, Mandinka, Macedonian, Malayalam, Moldavian, Nepalese, Nuer, Oromo, Pashto, Polish, Portuguese, Romanian, Somali, Serbian, Shona, Sinhala, Slovak, Slovenian, Soninke, Swahili, Tamil, Tagalog, Tajik, Telugu, Tetum, Tibetan, Tigre, Tigrigna, Turkish, Uzbek, Ukrainian, Vietnamese, Wollof, WolofRemote Interpreter pay:  £15.20 per hour + Competitive freelance rates paid per assignment (rates discussed during onboarding and vary depending on language and assignment type)

Customer Service Advisor Location: Winsford, CreweHours: Monday to Friday, 8am to 4pm, Occasional we... Customer Service Advisor Location: Winsford, CreweHours: Monday to Friday, 8am to 4pm, Occasional weekend work may be requiredDuration: Temporary ongoingPayrate: £13.21 per hourThe role: Our client is looking to recruit a friendly, professional and proactive Customer Service Advisor to join their busy team in Crewe. This role will be responsible for providing excellent customer service, handling enquiries and supporting customers throughout their journey.The successful candidate will be confident communicating with customers over the telephone and via email, able to deal with queries professionally and efficiently, and comfortable working in a busy environment. You will be organised, reliable and able to manage multiple tasks while maintaining a high level of customer service.Main Duties: Handling incoming calls and responding to customer enquiriesMaking outgoing calls to customers where requiredResponding to emails in a professional and timely mannerDealing with customer queries, complaints and requestsProviding accurate information and resolving issues wherever possibleProcessing customer orders and updating relevant systemsMaintaining accurate customer records and informationLiaising with internal teams, suppliers and other departments to resolve customer queriesFollowing up on customer enquiries and ensuring they are dealt with promptlyKeeping customers updated on the progress of their orders or queriesProviding a friendly and professional customer experience at all timesCompleting general administration and data entry as requiredSupporting the wider team with ad-hoc duties About you: Previous customer service experience is desirableExcellent communication and telephone skillsFriendly, approachable and professional mannerConfident dealing with customers and handling queriesGood attention to detail and accuracyAble to remain calm and professional when dealing with difficult situationsConfident using computer systems and Microsoft OfficeA proactive approach with the ability to work independently and as part of a teamCommitted to providing a high level of customer service Interested? Call Esme on 01782 712230 or email esmes@kpir.co.ukINDCOM

Recruit4Staff is proud to be representing their client, a leading manufacturing company in their sea... Recruit4Staff is proud to be representing their client, a leading manufacturing company in their search for a Customer Service Advisor to work in their leading facility in Northallerton.For the successful Customer Service Advisor, our client is offering: £28.000 - £31,000 depending on experience Monday - Thursday 8:45 am- 5 pm and Fridays 8:45 am- 4:30 pm May consider part-hybrid working for the right candidates PermanentImmediate startModern office-based facilities.Ongoing training and future development25 days holiday + Bank Holidays, with the ability to buy and sell annual leave each yearPrivate Medical SchemeDeath in Service Company pension planCompany sick payHealth Care SchemeCycle to work Scheme The Role - Customer Service Advisor: Accepting incoming callsTo provide administrative support to the CSC activities of the Service department.Liaise with customers to provide a consistently high level of customer serviceRaising quotes, estimates and invoices for chargeable workResponding to customer enquiries for breakdowns and servicingLiaising with Depot, ASCs and Central Service team regarding all aspects of on-call or service contracts.Day-to-day administrationPassing calls to the controllers  What our client is looking for in a Customer Service Advisor Customer Service Advisor: dealership experience is required - ESSENTIAL.Good written and verbal communication skillsGood IT Skills- ESSENTIALMust be able to work in a team environment.SAP or Salesforce Experience - DESIRABLE Key Skills or Similar Job Titles as the Customer Service Advisor:Service Advisor, Service Planner, Service Admin, Office Administrator, Office Admin, Administrator, AdministrationThe Customer Service Advisor position is Commutable From:Northallerton, Darlington, Middlesbrough, Harrogate For further information about this and other positions, please apply now.   This vacancy is being advertised on behalf of Recruit4staff (Wrexham) Limited which is operating as a recruitment agency, agent, agency, employment agency, or employment business.

Senior Hire Controller opportunity near Braintree with lifting and plant machinery hire specialists,... Senior Hire Controller opportunity near Braintree with lifting and plant machinery hire specialists, offering bonuses, healthcare, holidays, and career progression.Our client is an established lifting and plant machinery hire business with a friendly working environment and a strong customer focus. This is an excellent opportunity to join a supportive team where you will play an important role in the day-to-day running of the hire desk.Key Benefits of the Senior Hire Controller: £35,000–£40,000 per annumTwo bonus payments per year25 days' holiday plus bank holidaysPrivate healthcare schemeLife assuranceDeath in service benefitMonday to Friday, 8:00am–5:00pmFriendly and supportive working environment About the Role – Key Responsibilities: As Senior Hire Controller, you will take a lead role within the hire desk, overseeing two coordinators and ensuring customers receive an efficient, professional service.Your responsibilities will include: Managing and supporting two hire coordinatorsHandling customer enquiries by telephone and emailProcessing hire orders accurately and efficientlyCoordinating equipment availability and customer requirementsResolving customer queries and hire-related issuesSupporting the smooth day-to-day operation of the hire deskBuilding strong relationships with customers and internal teamsEnsuring a high standard of customer service is maintained About You – Senior Hire Controller You will ideally have experience within the plant, lifting equipment or machinery hire sector and be confident managing customer enquiries, orders and issues.Relevant backgrounds could include hire control, hire desk operations, rental management, branch support or hire coordination. You should be organised, commercially aware and comfortable taking responsibility while supporting colleagues.To be successful in this role, you may have worked as a: Hire Controller, Hire Desk Manager, Senior Hire Controller, Hire Desk Coordinator, Rental Manager, Hire Manager, Hire Coordinator, Plant Hire Controller, Plant Hire Coordinator, Branch Assistant, Equipment Rental CoordinatorNext Steps If you are an experienced Senior Hire Controller looking for a new opportunity near Braintree, we would love to hear from you.Apply today for this opportunity and take the next step in your career with a supportive and established hire business. Contact Georgina on 01933667220 or georgina.wittich@pathrecruitment.com to find out more on this Senior Hire Controller role! 

Trade Counter AssistantAre you looking for a role where you have the opportunity to progress your ca... Trade Counter AssistantAre you looking for a role where you have the opportunity to progress your career further? Then this could be the role for you. We are recruiting for a Trade Counter Assistant to be based near Ampthill. You will be joining an established UK-based business, that has built a strong reputation within the heavy equipment and construction industry, evolving from its engineering and machinery roots into a specialist equipment hire provider. Today, it offers a high-quality fleet of premium machinery to customers across a range of sectors, supported by extensive industry experience and a strong commitment to service.  Benefits of the Trade Counter Assistant: Basic salary £32,000 negotiable Monday to Friday 8am - 5pm20 days holiday plus bank holidays On going development and support Permanent positionOpportunity for career progressionProvide in house training Job Role: As the Trade Counter Assistant you will be scheduling engineers diaries, as well as providing any administrative support.You will be dealing with customer enquiries either through the phone or by email.Promoting and upselling of products/parts to customers.Assisting with stock movement (can involve heavy lifting)Providing excellent customer service for all customers  Previous Experience:You will have previous experience as a Trade Counter Assistant, service coordinator, service controller, service planner, or service administrator, workshop controller, or workshop scheduler. It would be ideal if you held a Full UK driving license. You will have previously worked within a busy, fast paced environment. It would be ideal if you had previous experience managing a team of engineers workloads, providing technical support to customers.Apply for the Trade Counter Assistant role today, or call us on 01933 667220, email georgina.wittich@pathrecruitment.com 

We’re recruiting Remote Customer Service Advisors earning £12.71 per hour. You will be supportin... We’re recruiting Remote Customer Service Advisors earning £12.71 per hour. You will be supporting customers across phone, email, live chat and other virtual platforms, ensuring every interaction reflects the client’s values and provides clear, accurate and empathetic service.Remote Customer Service Advisor benefits:   30 days paid annual leave (pro‑rata), rising with length of servicePension schemePerkbox retail and online discountsEmployee Assistance Programme (24/7 support line)No commute and reduced environmental impactReal‑time support while working remotelyFlexible working patterns to support work‑lifeTraining is included to prepare you for this role Remote Customer Service Advisor role:  As a Remote Customer Service Advisor, you will support customers across phone, email, live chat and other virtual platforms, ensuring every interaction reflects the client’s values and provides clear, accurate and empathetic service. You will be fully trained, professionally supported and employed on a permanent contract with guaranteed hoursKey Responsibilities Respond to customer enquiries across phone, email, chat and multi‑channel platformsProvide accurate information, resolve queries and deliver high‑quality customer serviceNavigate multiple online systems to update customer records and manage casesFollow all call handling, data protection and quality assurance guidelinesDemonstrate a “customer‑first” approach, ensuring positive engagement in all interactionsEscalate issues appropriately and follow required processes for complaints or safeguardingWork autonomously in a remote setting, maintaining productivity and service levelsAttend mandatory training, coaching and performance feedback sessionsBeing professional when supporting client brands and customer communities Provide officers with continuous updates to support situational awareness and operational safety. Remote Customer Service Advisor pay:  £12.71 per hour. 

Service Coordinator Are you looking for a role where you have the opportunity to progress your caree... Service Coordinator Are you looking for a role where you have the opportunity to progress your career further? Then this could be the role for you. We are recruiting for a service coordinator to be based near Ampthill. You will be joining an established UK-based business, that has built a strong reputation within the heavy equipment and construction industry, evolving from its engineering and machinery roots into a specialist equipment hire provider. Today, it offers a high-quality fleet of premium machinery to customers across a range of sectors, supported by extensive industry experience and a strong commitment to service.  Benefits of the Service Coordinator: Up to £32,000 DOEMonday to Friday 8am - 5pm20 days holiday plus bank holidays Opportunity for career progressionProvide in house training Job Role: As the service coordinator, you will be scheduling engineers diaries, as well as providing any administrative support.You will be dealing with customer enquiries either through the phone or by email.Promoting and upselling of products/parts to customers.You will be providing account management for a portfolio of sites and customers. Ensure all paperwork and logs on CRM systems are up to date.You will be liaising with facility and construction site managers to support any field activities.You will follow up on any quotes, creating purchase orders and ordering of any parts required.  Previous Experience:You will have previous experience as a service coordinator, service controller, service planner, or service administrator, workshop controller, or workshop scheduler. It would be ideal if you held a Full UK driving license. You will have previously worked within a busy, fast paced environment. It would be ideal if you had previous experience managing a team of engineers workloads, providing technical support to customers.Apply for the service coordinator role today, or call us on 01933 667229, email Rachel.Simpson@pathrecruitment.com 

ReceptionistLocation: StaffordHours:  Monday to FridayPayrate: £12.71 per hourImeediate StartThe rol... ReceptionistLocation: StaffordHours:  Monday to FridayPayrate: £12.71 per hourImeediate StartThe role: Our client is looking to recruit a friendly, professional and proactive Receptionist to join their team. This role will be responsible for providing a welcoming first point of contact for visitors and customers, while supporting the wider team with a range of administrative duties.The successful candidate will be organised, confident communicating with people at all levels and comfortable working in a busy office environment.Main Duties: Welcoming and signing in visitors, clients and contractorsAnswering and directing incoming telephone calls in a professional mannerManaging incoming and outgoing emails and correspondenceProviding a friendly and professional front-of-house serviceResponding to visitor and customer enquiriesManaging the reception area and ensuring it is kept presentableBooking and managing meeting rooms where requiredMaintaining accurate visitor and reception recordsLiaising with internal teams, clients and external visitorsProviding general administrative and clerical support to the wider teamAssisting with the organisation of meetings and appointmentsEnsuring reception procedures are followed effectivelySupporting the team with any other general administrative tasks as required About you: Previous experience in a reception, customer service or administration role is desirableExcellent communication and interpersonal skillsFriendly, professional and approachable mannerStrong organisational and time-management skillsExcellent attention to detailConfident answering a high volume of telephone callsComfortable using Microsoft Office and standard computer Interested? Call Esme on 01782 712230 or email esmes@kpir.co.ukINDCOM

Customer Service CoordinatorLocation:  Surrey Wheelchair Services Salary/Rate: £26,567.99Customer Se... Customer Service CoordinatorLocation:  Surrey Wheelchair Services Salary/Rate: £26,567.99Customer Service CoordinatorMonday to Friday 8.00am – 5.00pm, 40 hours a weekKingsway Business Park, Forsyth Road GU21 5SARewards & Benefits: Company Pension SchemeFree on-site parkingLife Assurance SchemeCompany Sick Pay SchemeWellbeing initiatives We are currently looking for a Customer Service Coordinator to join the team within our Surrey Wheelchair Service Centre based in Woking. Day to day you will handle calls from our service users, family members and healthcare professionals acting as the first point of contact for any queries or enquires.We are a fast-growing business and a leading provider of Healthcare Service solutions. We work in partnership with the NHS to deliver the Surrey Wheelchair Service which is an integrated service delivering clinical needs and a repair service.The Role: Manage incoming calls and emails, answering any queries in a timely and professional manner.Coordinating equipment to be delivered, serviced, or collected by our field-based Engineers.Monitoring and progressing orders by checking with suppliers.Entering referral information for clinical triage via both telephone and email.General administration that supports daily activities and duties  What are we looking for? Strong experience in a similar busy and fast paced office environmentRelevant telephone-based customer service experienceGood attention to detail and accuracyPrevious administration and diary management experienceProfessional and confident manner on the telephone and through emailCompetent IT skills with Microsoft Office programmes and ability to learn new systems. This Customer Service Coordinator role is working in a regulated activity and may be subject to an enhanced DBS disclosure.No terminology in the advert you have seen is intended to discriminate on the grounds of age, gender, race, colour, religion, disability, or sexual orientation, and we will gladly accept applications from all sections of the community.   INDLSEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.