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Date Posted
Derby , East Midlands
permanent, full-time
£26,500 per annum

A leading manufacturing company in the East Midlands is looking for an IT Security Apprentice to joi... A leading manufacturing company in the East Midlands is looking for an IT Security Apprentice to join their team. This is a fantastic opportunity to start your career in cybersecurity while gaining experience in a dynamic, technology-driven environment. You’ll receive hands-on training, structured learning, and guidance from experienced professionals to help you build a strong foundation in IT security.As an apprentice, you’ll support the team in protecting the company’s systems and data. You’ll learn how to monitor for risks, assist with security checks, and help respond to incidents. This role is ideal for someone enthusiastic about technology and eager to develop a career in cybersecurity.Key Duties Learn to monitor IT systems and production networks for unusual activity or potential security issues.Assist in identifying and reporting risks that could affect manufacturing operations or data security.Support the team in responding to security alerts, helping to keep systems running smoothly.Help with routine checks and updates to ensure machines, devices, and software meet security standards.Assist in managing user accounts and access permissions, including staff working on production systems.Contribute to creating and updating security guidelines for both office and factory environments.Work with IT and engineering teams to troubleshoot and resolve security-related issues.Learn about protecting operational technology (OT) and connected devices used in manufacturing.Stay informed about new cybersecurity trends, especially those affecting industrial systems. Essential Skills & Qualities Team work skillsOrganisational skillsGood written and oral communication skillsPassionate about technology and all things digitalHas an interest in Cybersecurity

created 1 day ago
Barnsley , Yorkshire and The Humber
permanent, full-time
£26,100 per annum

A financial services organisation in South Yorkshire is seeking a motivated Cyber Security & IT... A financial services organisation in South Yorkshire is seeking a motivated Cyber Security & IT Support Technician to join its technology team.This role offers the opportunity to develop practical skills across cyber security, networking, and IT support while working in a professional environment where technology and data security are critical to business success.You'll gain hands-on experience supporting colleagues, maintaining IT systems, assisting with cyber security activities, and learning from experienced professionals within the sector.What You'll Be DoingAs part of the technology team, you'll be involved in a variety of day-to-day activities including:IT Support Providing technical support to colleagues across the business.Assisting users with software, hardware, and connectivity issues.Setting up laptops, desktops, mobile devices, and user accounts.Troubleshooting common IT problems and escalating more complex issues when necessary. Networking Supporting the maintenance of business networks and connectivity.Assisting with the configuration of switches, routers, and wireless technologies.Monitoring network performance and reporting potential issues.Learning how secure business networks are managed. Cyber Security Monitoring security alerts and investigating potential threats.Assisting with security checks and vulnerability reviews.Supporting cyber awareness initiatives across the company.Helping maintain security documentation and compliance records.Learning how organisations protect sensitive financial data and systems. Technologies You Will Work WithThe successful candidate will gain exposure to: Microsoft 365Windows Operating SystemsActive DirectoryNetwork InfrastructureWi-Fi TechnologiesEndpoint Protection SoftwareCyber Security Monitoring ToolsCloud-Based ServicesBusiness IT Systems We're Looking For Someone Who: Enjoys solving problemsHas an interest in technology and cyber securityIs keen to learn and develop new skillsCommunicates well with a variety of peopleCan work independently and as part of a teamTakes pride in providing excellent customer serviceHas strong attention to detail

created 1 day ago
Sunderland , North East
permanent, full-time
£25,700 per annum

An mixed comprehensive school requires someone passionate about technology and seeking their 1st rol... An mixed comprehensive school requires someone passionate about technology and seeking their 1st role within the IT industry.As an IT Apprentice, you will provide the technical support for all the school’s IT equipment including computers, software and associated peripherals.KEY DUTIES –    To provide the technical support for all the school’s IT equipment including computers, software and associated peripheralsTo work with service providers in the deployment of hardware and software required by the schoolDaily monitoring of the network and servers, backup processes and anti-virus protection and firewalls to ensure network availabilityTo monitor the IT helpdesk and prioritise and respond accordinglyTo update and maintain documentation such as logs and audits as part of administrative proceduresTo prepare and install resources and be available to provide support for teaching and learning and school eventsTo perform the maintenance, development and update of the school website, intranet and managed learning environment and intranetTo provide general maintenance or repairs and updates of computer equipment and associated software and arrange repairs to faulty computer equipment and associated peripheralsTo train where appropriate, teacher and support staff in the use of hardware or relevant softwareTo undertake such other duties as required by the Head teacher commensurate with the grading of the postTo uphold the school’s policies and procedures regarding the safeguarding of all young people, equal opportunities and health and safety CANDIDATE REQUIREMENTS Independent skillsTeam work skillsOrganisational skillsGood written and oral communication skillsSelf-Motivated

created 1 day ago
Wakefield , Yorkshire and The Humber
permanent, full-time
£13.45 per hour

1ST LINE SERVICE DESK ANALYST Role : Customer Service - ITSalary: £13.45 per hourHours of work: t... 1ST LINE SERVICE DESK ANALYST Role : Customer Service - ITSalary: £13.45 per hourHours of work: training 9:00-4:30pm (after training between 7:00am-7:00pm)Location: Wakefield WF1 You will be required to undergo various high level security checks/clearances.You need to be able to provide proof of work in UK for last 5 years - to pass To provide a single point of contact for users, dealing with the management of both routine and non-routine incidents, problems and requests. Provision of 1st line support for incidents.Key Accountabilities Works under supervision, supporting standard technical queries related to a single product/small set of products (e.g. Microsoft products, operating system, basic networking, PCs).Develops an understanding of customer’s environment and service delivery requirements to enable the delivery of a first class service.Documents actions taken in resolving routine customer enquiries ensuring established processes/systems are followed.Takes ownership for listening to and understanding basic customer problems asking relevant questions to resolve typically known problems within required timescales. Knows when problems are ‘beyond them’ and escalates so they can be resolved.Escalates issues as necessary to deliver required service level and meet or exceed customer expectation/SLAs. Monitors performance through statistical reporting and analysis.Acts as a team player and is viewed by colleagues as a helpful and effective member of the team. For the role you will be able to demonstrate: Excellent communication skills both written and verbalExcellent administrative skillsPrevious Customer services experienceA positive can do approachAbility to work well in a team and independentlY Experience: Phone based Customer Service: 1 year (required)A role using a PC/computer: 1 year (required) INDWH  

created 1 day ago
updated 1 day ago
Reading , South East
contract, full-time
£100 per hour

Our client a well established engineering consultancy company are looknig to hire 2 Principal Cybers... Our client a well established engineering consultancy company are looknig to hire 2 Principal Cybersecruity Consultants to join a busy client within the South East region.Job Title: Principal Cybersecruity Consultant x2Location: Reading, BerkshireDuration: 12 MonthsRate: Competitive Hourly Rate - Inside IR3550% Home & 50% OfficePotential 50% on client siteJob Responsibilities:Lead the delivery of high-assurance operational technology (OT)security architectures and technical risk management across the UK’s most critical infrastructure. Initially focused within high-hazard nuclear environments, you will act as a trusted technical authority guiding clients through complex digital transformations while safeguarding industrial control systems against sophisticated cyber threats.Job Duties:Architect & Defend: Lead the design, specification, and implementation of secure OT architectures and engineering controls for complex industrial networks.Risk & Compliance: Direct risk assessments and assurance activities in accordance with IEC 62443, the NCSC Cyber Assessment Framework(CAF), and ONR Security Assessment Principles.Accreditation & Advisory: Steer regulatory accreditation processes and liaise directly with regulating authorities and executive stakeholders.Commercial Growth: Provide high-level technical leadership forbids, solutions shaping, and client relationship expansion across CNI and defence.Experience Required: Proven track record in OT/ICS cybersecurity engineering, risk management, and systems architecture.Deep working knowledge of IEC 62443, NCSC CAF, NIS Regulations, and safety-critical operating constraints.Industry-recognised certifications: CISSP, CISM, or GICSP.Outstanding client-facing consultative presence and technical leadership.Mandatory: Active UK Developed Vetting (DV) Clearance - Essential

created 3 days ago
Scotland , Northumberland
contract, full-time
£80 - £90 per hour

Ready to architect the future of data? We're looking for a Data Architect to design scalable, busine... Ready to architect the future of data? We're looking for a Data Architect to design scalable, business-critical data solutions across a complex enterprise environment.Enjoy a flexible hybrid working model, splitting your time between home and client offices across Scotland (Glasgow, Perth and Aberdeen).Key Responsibilities:• Develop and evolve data domain architectures that support business activities, ensuring solutions are scalable and aligned to long term strategic goals.• Design the structure and layout of data systems and platforms, while also assessing the impact of business change on the existing data architecture and support the prioritisation of these changes.• Collaborate closely with stakeholders across the business, translating needs into clear data requirements and building strong, trusted relationships.• Ensure project data designs align with the overall data architecture, identifying and resolving issues early to support delivery.• Work closely with application and integration teams to deliver reliable, well documented integrations that meet agreed standards.• Improve how data is structured, managed, and shared, driving better quality, consistency, and interoperability across the organisation.Skills:• Proven experience in data architecture or data modelling, with a track record of delivering scalable, well-structured data solutions.• Experience working in complex environments, with an understanding of data integration and data exchange at scale.• The ability to think strategically and link data decisions to business outcomes.• Confidence working with a range of stakeholders, with the ability to explain complex ideas clearly and influence decisions.• The ability to analyse and interpret strategic plans, improving data flows, data integration and data quality supporting business initiatives.Company informationAt First Recruitment Group we understand just how important it is to secure the right people. That is why our Recruitment Consultants always take the time to understand requirements in detail and offer sound advice to both clients and candidates.  We actively recruit at all levels and this is a superb opportunity for any Data Architect looking for new employment.As part of putting people first, we strive to be an equal opportunities employer and we are always looking to increase the diversity of our workforce, working closely with our clients to ensure everyone is included.

created 4 days ago
York , Yorkshire and The Humber
permanent, full-time
£25,900 per annum

A well established pharmaceutical company has need for someone passionate about technology and seeki... A well established pharmaceutical company has need for someone passionate about technology and seeking a career within the industry.As an IT Support Apprentice, you will be working alongside a team of IT Support team to assist their users with their IT needs, both remotely and on-site. This is an excellent opportunity to launch a rewarding career in IT.KEY DUTIES –    Responding to customer calls to understand and address IT issuesTroubleshooting tech problems and providing support, both in person and over the phoneDeveloping the ability to resolve system and network issuesSetting up new user accounts, managing password resets, testing applications, and generating reportsBuilding and setting up hardware such as computers, laptops, and phone systemsInstalling and configuring computer operating systems CANDIDATE REQUIREMENTS Independent skillsTeam work skillsOrganisational skillsGood written and oral communication skillsSelf-MotivatedPassionate about IT and technology

created 1 week ago
Nottingham , East Midlands
permanent, full-time
£26,000 per annum

About the CompanyOur client is a long established financial services organisation with several offic... About the CompanyOur client is a long established financial services organisation with several offices throughout the UK. Due to continued investment in technology and information security, they are looking to recruit a Junior Cyber Security Analyst to support the protection of their systems, networks, and sensitive financial data.This is an excellent opportunity for an aspiring cyber security professional to gain hands-on experience within a highly regulated industry, working alongside experienced IT and security specialists.Role OverviewThe Junior Cyber Security Analyst will assist with monitoring, identifying, and responding to potential security threats while helping to ensure the business maintains a strong cyber security posture. The successful candidate will gain exposure to a wide range of cyber security tools, processes, and technologies while developing their knowledge within the financial sector.Key Responsibilities Monitor security alerts and events using cyber security monitoring tools.Assist in identifying, investigating, and escalating potential security incidents.Support vulnerability assessments and security testing activities.Help maintain cyber security policies, procedures, and documentation.Assist with user access reviews and identity management processes.Support the implementation of security controls across systems and networks.Monitor endpoint protection and anti-malware solutions.Contribute to cyber security awareness initiatives across the organisation.Assist with security audits and compliance activities.Maintain accurate records of incidents, investigations, and security activities.Support disaster recovery and business continuity processes where required.Keep up to date with emerging cyber threats and industry best practices. Required Skills & Qualities Passion for cyber security and technology.Strong analytical and problem-solving skills.Excellent attention to detail.Ability to investigate issues methodically and accurately.Good communication and interpersonal skills.Ability to handle sensitive information confidentially.Strong organisational and time-management skills.Willingness to learn and develop technical knowledge.

created 1 week ago
Sheffield , Yorkshire and The Humber
permanent, full-time
£26,200 per annum

Our client is a manufacturing business based in South Yorkshire that is investing heavily in smart t... Our client is a manufacturing business based in South Yorkshire that is investing heavily in smart technologies, automation, and digital transformation.  They are seeking a Junior Cyber Security Technician to help protect business-critical systems and contribute to the company's cyber resilience strategy.This role offers an excellent opportunity for someone looking to begin a career in cyber security within a modern manufacturing environment.Role OverviewAs a Junior Cyber Security Technician, you will support the monitoring, maintenance, and protection of company networks, systems, and digital assets. Working with experienced IT and cyber professionals, you will gain practical experience across cyber security operations, incident monitoring, risk management, and user awareness initiatives.Key Responsibilities Monitor security alerts and assist with incident investigations.Support cyber security audits and vulnerability assessments.Assist with maintaining cyber security policies and procedures.Help manage user access controls and account security.Monitor network and system activity for unusual behaviour.Support endpoint protection and security software management.Assist with cyber awareness training for employees.Maintain accurate documentation and security records.Work with IT and operational teams to identify and mitigate risks.Support compliance with data protection and cyber security standards. Required Skills & Qualities Strong interest in cyber security and technology.Analytical and problem-solving mindset.Excellent attention to detail.Ability to follow procedures and work methodically.Good communication skills.Willingness to learn and develop technical skills. Ideal CandidateThe ideal candidate will have a genuine passion for technology and cyber security, a strong desire to learn, and the motivation to build a long-term career protecting modern manufacturing systems and digital infrastructure. This role would suit a college leaver, apprenticeship completer, or someone seeking their first step into the cyber security profession.

created 1 week ago
Barnsley , Yorkshire and The Humber
permanent, full-time
£26,700 per annum

Our client is a manufacturing business based in South Yorkshire that is investing heavily in smart t... Our client is a manufacturing business based in South Yorkshire that is investing heavily in smart technologies, automation, and digital transformation. They are looking for a Junior Smart Technology Technician to join their team and support the implementation, maintenance, and development of connected technologies across the business.This is an excellent opportunity for someone passionate about technology who wants to develop a career at the intersection of manufacturing, automation, and Industry 4.0 innovation.Role OverviewAs a Junior Smart Technology Technician, you will assist in maintaining and supporting a range of smart systems, connected devices, and digital technologies used throughout the manufacturing environment. Working alongside experienced engineers and IT professionals, you will gain hands-on experience with automation systems, IoT devices, data collection technologies, and digital manufacturing solutions.The role is ideal for a candidate looking to begin a career in smart technology, digital engineering, automation, or industrial IT.Key Responsibilities Assist with the installation, configuration, and maintenance of smart devices and connected systems.Support automated manufacturing equipment and monitoring technologies.Help collect, analyse, and report operational data from smart systems.Troubleshoot and resolve basic technical issues relating to hardware and software.Support system upgrades, testing, and implementation projects.Monitor the performance of connected devices and identify potential improvements.Maintain accurate records of system configurations, maintenance activities, and technical documentation.Work with production, engineering, and IT teams to support business operations.Assist in implementing new technologies designed to improve productivity and efficiency.Follow health, safety, and cyber security procedures at all times. Required Skills and Qualities A genuine interest in technology, automation, and digital systems.Strong problem-solving and analytical skills.Excellent attention to detail.Good communication and teamwork abilities.Willingness to learn new technologies and processes.Basic understanding of IT systems, hardware, or networking concepts.Ability to work in a fast-paced manufacturing environment. What You'll Gain Exposure to cutting-edge smart manufacturing technologies.Structured training and ongoing professional development.Mentoring from experienced engineering and technology professionals.Opportunities for career progression within digital manufacturing and automation.A supportive and innovative working environment.Competitive salary and benefits package.

created 1 week ago
Paris
permanent, full-time
€33,400 - €36,900 per annum

Technicien Support Utilisateurs / Technical Analyst (H/F)Localisation : Paris (75)Type de contrat :... Technicien Support Utilisateurs / Technical Analyst (H/F)Localisation : Paris (75)Type de contrat : CDI – Temps pleinRémunération : up to €40,000 per annum.À propos du poste :Dans le cadre de l'ouverture d'un lieu culturel et événementiel d'exception à Paris, nous recherchons un(e) Technicien(ne) Support Utilisateurs / Technical Analyst pour rejoindre l'équipe IT de cette nouvelle destination immersive majeure.Rattaché(e) directement au Directeur Informatique, vous serez le point de contact privilégié des équipes internes pour assurer le support, la gestion du parc informatique et le bon fonctionnement des outils de travail au quotidien.Vos missions principales : Support & Dépannage (Niveau 1 & 2) : Traiter, diagnostiquer et résoudre les incidents matériels et logiciels signalés par les collaborateurs (tickets, téléphone, présentiel).Gestion du Parc Informatique : Installer, configurer, déployer et maintenir le parc de postes de travail (PC fixes/portables, terminaux mobiles, périphériques).Administration & Déploiement : Administrer les postes via Microsoft Intune, gérer les déploiements logiciels (MDM) et réaliser les audits de licences.Accompagnement Utilisateurs : Assurer la prise en main des outils informatiques, former les utilisateurs aux bonnes pratiques et rédiger la documentation ITSM.Support Réseau & Audiovisuel : Assurer le support de premier niveau sur les équipements réseau (LAN/WAN), télécoms et infrastructures audio/vidéo du site.Suivi & Inventaire : Suivre les inventaires d'équipements, la performance du matériel et faire le lien avec les fournisseurs informatiques tiers. Profil recherché : Formation & Expérience : Diplôme Bac+2/Bac+3 en informatique (BTS, DUT/BUT SIO, Licence ou équivalent) avec un minimum de 2 ans d'expérience sur un rôle similaire de support IT/Helpdesk.Compétences Techniques Requises : Solide maîtrise de l'environnement Windows, du déploiement de postes et de l'administration via Microsoft Intune / MDM.Bonnes notions de base en réseaux (LAN/WAN) et en équipements Audio/Vidéo.Connaissance des processus de gestion d'incidents (ITSM / outils de ticketing comme Zendesk). Atouts appréciés : Certifications Microsoft ou CompTIA (A+, Network+, Security+, etc.).Qualités personnelles : Sens aigu du service client, excellente communication orale et écrite, rigueur, réactivité et orientation résultats. Pour postuler :Envoyez-nous votre CV à jour pour échanger sur ce projet en toute confidentialité.

created 1 week ago
Paris
permanent, full-time
€52,700 per annum

Administrateur Systèmes Senior (H/F)Localisation : Paris (75), FranceIndustrie : Billetterie & A... Administrateur Systèmes Senior (H/F)Localisation : Paris (75), FranceIndustrie : Billetterie & Applications MétiersType de contrat : CDI – Temps pleinRémunération : Jusqu'à 60 000 € brut/an (selon profil et expérience)À propos du poste :Nous soutenons notre client, un groupe leader du secteur culturel et du divertissement à Paris. Nous recherchons un(e) Administrateur / Administratrice Systèmes Senior spécialisé(e) dans l'écosystème applicatif et la billetterie.Au cœur d'un lieu d'exception mêlant art, technologie et divertissement, vous serez le/la garant(e) du bon fonctionnement et du maintien en conditions opérationnelles (MCO) de l'ensemble des systèmes de billetterie et des points de vente (POS).Vos missions principales : Gestion Applicative & POS : Assurer la configuration, l'optimisation et la maintenance opérationnelle de la pile applicative « Billetterie » et des points de vente (POS).Gestion des Flux & Admissions : Superviser la gestion des inventaires de billets, des quotas et des créneaux horaires en étroite coordination avec les équipes commerciales.Support & Amélioration Continue : Appliquer les bonnes pratiques ITIL pour la gestion des incidents, des changements et des problèmes. Rédiger les procédures opérationnelles standardisées (SOP).Formation & Projets : Animer les sessions de formation pour les utilisateurs métiers (notamment sur les POS) et participer à divers projets d'intégration (API, webstore, montées de version).Tests & Recette : Concevoir et exécuter les plans de tests et scénarios de validation sur les outils de billetterie. Profil recherché : Formation & Expérience : Diplôme Bac+3 à Bac+5 en informatique ou expérience équivalente. Vous justifiez d'une expérience confirmée (Senior) sur un poste d'administration de systèmes/applications.Compétences Techniques : Maîtrise de Microsoft SQL Server, du langage T-SQL (procédures stockées, vues) et de SSRS.Solides connaissances des environnements Windows Server, des réseaux et des concepts de cybersécurité.Connaissance des bonnes pratiques de conformité PCI-DSS. Expérience Métier : Expérience avérée sur les systèmes de billetterie et de points de vente (POS). Une connaissance du logiciel Galaxy Ticketing System ou de l'écosystème Microsoft Dynamics CRM est un fort atout.Langues : Français et Anglais courants (oral et écrit) indispensables dans un environnement international.Qualités personnelles : Esprit d'équipe, excellente communication, rigueur et flexibilité pour accompagner les opérations lors des temps forts du site (soirs/week-ends si nécessaire). Pour postuler :Vous avez les qualifications nécessaires et ce poste vous intéresse ? Transmettez-moi votre CV actualisé en toute confidentialité.

created 1 week ago
York , Yorkshire and The Humber
permanent, full-time
£25,800 per annum

A law firm in North Yorkshire has an opportunity to recruit a highly motivated enthusiastic team pla... A law firm in North Yorkshire has an opportunity to recruit a highly motivated enthusiastic team player to join the IT services team in to provide user support.KEY DUTIES Acting as the first point of contact for all business IT incidents Answering all calls in a professional and helpful manner, with the objective of completely understanding the caller’s problem or requirementInvestigating and resolving incidents to the best ability and escalating to DWP and Technical Support Team ( TST ) , ensure all calls are recorded effectively in the call logging systemMonitoring the call lists to ensure all calls are being dealt with effectively and according the service standardsSupporting and troubleshooting technologies such as Document Management System (Worksite), Outlook, Expert, Workshare, Enterprise vault, laser forms, AnyConnect, VMware, and Microsoft office 2010 applications. Intelligent Hub, Ms. Intune, Office365, Citrix, Laptops, Desktops, Apple devices.Building, Configuration, and Maintenance of all PC’s, LaptopsProvide customers with regular updates ensuring they are fully aware of the status and progress of their call.Actively share information and knowledge with all members of the team and aim to continually improve levels of IT skills and knowledgeEnsuring that all processes & procedures as detailed in the Best Practice Guide are followed e.g Incident and Problem ManagementAssist with project work including floor walkingCommunicating with third-party companies regarding warranty and new productsKeeping up to date with new and changing PC/Laptop and iPhone platformsMaintaining good communication with International IT contacts ensuring sharing of knowledge and procedures CANDIDATE REQUIREMENTS Independent skillsTeam work skillsOrganisational skillsGood written and oral communication skillsSelf-MotivatedPassionate about technologyIdeally has provided tech support for friends and family

created 2 weeks ago
Derby , East Midlands
permanent, full-time
£26,200 per annum

A financial company based in the East Midlands is looking for someone keen to star their career in C... A financial company based in the East Midlands is looking for someone keen to star their career in Cyber and work alongside experienced professionals. You will learn on the job and support our customers on a day-to-day basis.KEY DUTIES Monitor security systems and logs to identify, triage, and escalate potential cyber security incidents.Support vulnerability scanning, threat monitoring, and remediation activities across systems and applications.Assist with access control processes, including user access requests, reviews, and privileged account monitoring.Support compliance with financial and regulatory security requirements by maintaining documentation and audit evidence.Help protect sensitive financial and customer data through basic security controls and endpoint monitoring.Contribute to security awareness activities, including phishing simulations and staff guidance on secure practices.Maintain security documentation, support incident reviews, and build cyber security skills through ongoing learning. CANDIDATE REQUIREMENTS Interest in cyber security, data protection, or technologyBasic understanding of computers and digital systemsStrong attention to detail and problem-solving skillsProfessional attitude and willingness to learn

created 2 weeks ago
Rotherham , Yorkshire and The Humber
permanent, full-time
£27,800 per annum

A leading IT solutions provider in South Yorkshire is seeking a Smart Technology Support Apprentice... A leading IT solutions provider in South Yorkshire is seeking a Smart Technology Support Apprentice to join their growing team.This is an excellent opportunity for an individual looking to build a career in technology, gaining valuable hands-on experience working with innovative smart systems and connected devices. As an apprentice, you will develop practical skills in installing, configuring, maintaining, and supporting a range of smart technologies while working alongside experienced engineers and technical specialists.KEY DUTIES – Assist with the installation, setup, configuration, and ongoing maintenance of smart technology solutions, including IoT devices, network equipment, tablets, sensors, hubs, and connected systems.Provide first-line technical support by responding to customer queries, diagnosing issues, and resolving problems where possible, escalating more complex cases to senior team members.Support customers with software updates, device connectivity, system integrations, and the effective use of smart technology platforms, including security, energy management, and automation systems.Help maintain accurate records of technology assets, service activities, and technical documentation.Work closely with experienced engineers to develop technical knowledge and practical skills across a variety of smart technology environments.Deliver excellent customer service while ensuring support requests are handled efficiently and professionally.Adhere to company procedures and health and safety requirements when working on customer sites. CANDIDATE REQUIREMENTSThe ideal candidate will demonstrate: Strong ability to work independently and take initiative when required.Excellent teamwork and collaboration skills.Good organisational skills with the ability to manage tasks effectively.Strong written and verbal communication skills.A positive, self-motivated attitude with a willingness to learn.A keen interest in technology, smart systems, and IT support.Strong problem-solving abilities and attention to detail.A professional and customer-focused approach. What You'll Gain Hands-on experience with the latest smart technologies and connected systems.Mentoring and support from experienced IT and smart technology professionals.The opportunity to develop a long-term career within the fast-growing technology sector.Exposure to real-world projects across a variety of customer environments.

created 2 weeks ago