Customer Service Advisor in Lancaster, North West

Lancaster

permanent, full-time

£23809.50 - £24,064 per annum

UK working eligibility only.

Working in Lancaster, North West

Lancaster, in Lancashire, is a historic city with a strong economy based on education, healthcare, and commerce. Lancaster University and the Royal Lancaster Infirmary are two of the area’s largest employers, driving growth in research, health, and professional services. The city also has a vibrant retail and hospitality sector that supports both residents and visitors. Excellent transport connections via the M6 and West Coast Main Line make it accessible to Manchester, Preston, and Glasgow. Job seekers can find opportunities in teaching, administration, healthcare, and customer service. Regeneration of the city centre and investment in business space continue to enhance its appeal. With affordable living, cultural heritage, and strong local employment, Lancaster offers a distinctive mix of career potential and lifestyle quality in the North West.

About Customer Service

Customer service professionals are essential across retail, finance, utilities, healthcare, and tech. Roles include call centre advisors, live chat agents, customer success managers, and team leaders. Employers value strong communication, patience, and problem-solving skills. Increasingly, technology such as CRM platforms and AI tools supports the work, but human interaction remains crucial for building loyalty and resolving complex issues. The sector offers a wide range of entry-level positions with progression into supervisory and management roles. With companies prioritising customer experience, demand for skilled professionals remains consistently high.

We’re recruiting for Customer Service Advisors to earn up to £24,064 per annum.

Customer Service Advisor benefits:

Uncapped commission

Training is included to prepare you for this role

Customer Service Advisor role:

This team sell products to new and existing customers which includes Mobile, Sim contracts, tablets, laptops, smart watches, home Broadband, TV, 4G Wi-Fi (Mobile and Home) and also insurance to cover some of these devices. This team will also deal with customers looking to cancel with so it is about having a conversation to see why and retaining the customer.

Customer Service Advisor pay:

£23,809.50 - £24,064 per annum

Voceer presents this job opportunity for Postify Limited, a 50 person sized company who are categorized as a Recruitment Agency.

This position is being managed by Postify Limited, a reputable recruitment agency known for placing candidates in desirable positions.

created 1 month ago

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Customer Service Advisor in Lancaster, North West

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