Customer Service Advisor in Richmond, London

We’re recruiting for Customer Service Advisors earning £12.25 per hour. In this role, you’ll support both new and existing customers by responding to enquiries primarily through web chat.

Customer Service Advisor benefits:  

• Team incentives
• Employee Owned Trust, which means employees become share holders, which results in a tax free bonus each June (must have worked Jan-Dec, the previous year to qualify)
• 50% discount on contracts and 30% for five nominated friends and family
• Cycle to Work scheme after one years service
• Frequent team and individual incentives

Training is included to prepare you for this role.  

Customer Service Advisor role:  

The role covers a range of technology products including phones, tablets, laptops, watches and broadband. The focus is on delivering a clear, helpful and positive customer experience across all interactions. Agents provide guidance and information to help customers choose suitable products and services. Most interactions (around 90%) are handled via web chat, with occasional scheduled call-backs when needed.

Customer Service Advisor pay:  

£12.25 per hour.

Voceer presents this job opportunity for Postify Limited, a 50 person sized company who are categorized as a Recruitment Agency.

This position is being managed by Postify Limited, a reputable recruitment agency known for placing candidates in desirable positions.