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Road Freight Operator - Basildon, Tamworth and ManchesterEssential: Road freight experience (imports... Road Freight Operator - Basildon, Tamworth and ManchesterEssential: Road freight experience (imports and exports)Our client, a specialist freight forwarder, is seeking experienced Road Freight Operators to join growing teams in Basildon, Tamworth and Manchester. You will manage end-to-end UK-Europe road consignments, ensuring smooth, compliant movements to agreed timelines while delivering excellent customer service.What you will do Manage import and export road consignments across Europe from booking to delivery.Track and trace shipments, resolving delays or exceptions proactively and keeping stakeholders informed.Arrange collections and final-mile deliveries; secure and confirm time slots with depots and customers.Prepare accurate paperwork (commercial invoices, packing lists, licences) and check charges prior to invoicing.Handle general administration: PODs, invoicing, filing and timely responses to queries.Liaise with clients to understand requirements and propose effective road solutions.Maintain compliance with customs, transport and safety regulations; keep up to date with any changes. About you Proven road freight operations experience covering both imports and exports (essential).Background in a freight forwarder or transport/logistics environment.Confident using TMS/freight systems and MS Office.Clear communicator with strong customer service skills and stakeholder management.High attention to detail with solid administrative accuracy. Apply / RecommendIf you have relevant experience, please get in touch today. You can also refer someone suitable.E: shipping@redrecruit.comT: 01376 503567 | 0203 906 6020* If you'd like to know more about this Freight Imports Projects Assistant role, or know someone suitable, please share this advert or send us their details. Successful referrals qualify for our candidate referral scheme.Red Recruit specialise in freight and shipping recruitment, with opportunities across all levels. Not all roles are advertised, so feel free to send us your CV in confidence or call us directly. 

Claims Handler (Marine Cargo & Freight Liability) Location: Basildon Benefits:  Clear Progres... Claims Handler (Marine Cargo & Freight Liability) Location: Basildon Benefits:  Clear Progression Path, Remote Working (if required) The Company Our client provides worldwide shipping solutions across a group of brands and is expanding its in-house claims function. You will support the Claims Supervisor and Claims Manager, handling cargo and freight liability claims from first notification through to final settlement for Scan-Shipping, SSC, ICT and Strait Air. You'll join a close-knit central claims team in Basildon and collaborate with colleagues across the UK and North America. The Role This is a full-time, remote or office-based position  (Monday to Friday, 08:30-17:00). You'll investigate and manage claims day-to-day, negotiate outcomes in line with contractual terms and relevant international conventions, and maintain accurate records on the claims system. Key Responsibilities Open and maintain claim files; complete daily data entry on the claims system (including Phoenix).Issue letters of acknowledgement and intent to claim; keep all parties updated throughout.Gather evidence and policy/contract documents; complete internal discovery and research across group offices.Liaise with clients, group offices, insurers and third-party claimants (e.g., subrogated insurers, surveyors, lawyers).Instruct cargo surveyors and/or lawyers where required and monitor progress to conclusion.Assess liability and quantum; negotiate and adjust claims in line with contract terms and relevant international conventions within authority levels.Process settlements and recoveries; raise/approve inter-company invoices and claims payments.Extract and collate file documents from Phoenix; request any missing paperwork from agents and clients. About You Experience with marine cargo or freight liability claims is advantageous; training provided as needed.Strong written and verbal communication; confident stakeholder management.Highly organised, numerate and detail-focused, with the ability to prioritise a busy caseload.IT-literate (claims systems and MS Office); Phoenix experience helpful but not essential. Hours, Benefits & Progression Clear progression path with potential promotion to Senior Claims Handler (subject to training and performance). How to Apply * If you'd like to know more about this Claims Handler opportunity, or know someone suitable, please share this advert or send us their details. Successful referrals qualify for our candidate referral scheme.Red Recruit specialise in freight and shipping recruitment, with opportunities across all levels.  Not all roles are advertised, so feel free to send us your CV in confidence or call us directly.If this opportunity sounds right for you-or for someone you know-please get in touch. You can recommend as many people as you like via our website and earn a referral fee per successful placement*.*T&Cs apply. Please contact the office for details.

Marine Cargo Claims Manager (Marine Cargo / Freight Liability / Legal) Salary: £60,000 - £70,000... Marine Cargo Claims Manager (Marine Cargo / Freight Liability / Legal) Salary: £60,000 - £70,000 Location: UK (Hybrid / Remote with required on-site handover) Start: ASAP for full handover period Our client, a long-established global logistics and shipping organisation, is seeking an experienced Marine Cargo Claims Manager to take over the leadership of their Group Central Claims function. The incoming candidate will benefit from a substantial handover period, dependant on your notice period.Due to the complexity of the work, the role would ideally suit someone currently working within London insurance/claims markets or Manchester's established marine cargo hub. Remote working can be considered; however, the successful candidate must be able to work hybrid or fully on-site during the handover period, which may last a number of months. The Role The Marine Cargo Claims Manager will oversee a global claims operation covering freight liability, marine cargo, logistics claims, and associated legal matters. Responsibilities include: Managing the Group Claims department and supporting global offices.Handling freight liability and marine cargo claims from first notification through to settlement, including recoveries.Liaising with insurers, surveyors, legal teams, clients and internal stakeholders.Advising on contract drafting, risk assessment and cargo acceptance policies.Leading training across group offices on relevant legal, insurance and claims topics.Compiling workflow, renewal and performance reports.Contributing to systems development and continuous improvement.Managing the Group Freight Liability insurance policy.Reporting at Board and Director level. Required Experience The successful Marine Cargo Claims Manager must demonstrate: Strong experience in marine cargo and freight transport liability claims.Deep understanding of the legal frameworks governing international transport, including CMR, Hague/Hague-Visby, Warsaw/Montreal Conventions, BIFA, FIATA, COGSA, UKWA and Incoterms.Experience with insurance law (Marine Insurance Act, Insurance Act 2015, etc.) and policy interpretation.Ability to manage complex, high-value global claims.Proven managerial capability and confidence when reporting at senior and Board level.High competency with Microsoft 365.Experience issuing Bills of Lading, AWBs, Letters of Credit and other cargo documentation is highly desirable.ACII qualification and/or a Law degree would be advantageous. This role will not suit someone from hull, machinery or non-cargo marine insurance backgrounds. Why This Role? Global exposure with a respected international shipping group.Opportunity to step into a senior leadership position with full support during handover.Strategic responsibility, reporting directly to senior directors.Rare opening due to planned retirement. How to Apply: To discuss this role in confidence, please contact Red Recruit Global.Early applications are encouraged due to the required handover timeline.* If you'd like to know more about this Marine Cargo Claims Manager opportunity, or know someone suitable, please share this advert or send us their details. Successful referrals qualify for our candidate referral scheme.Red Recruit specialise in freight and shipping recruitment, with opportunities across all levels.  Not all roles are advertised, so feel free to send us your CV in confidence or call us directly.

European Road Freight OperatorTilbury (RM18)Salary: £27,000 - £30,000 DOE + benefits We are currentl... European Road Freight OperatorTilbury (RM18)Salary: £27,000 - £30,000 DOE + benefits We are currently partnering with a leading independent logistics and global supply chain provider in the Tilbury area who are looking for a motivated and detail-oriented European Operator to join their busy road freight team.In this role, you will be responsible for operating Pan-European surface transport services, managing end-to-end shipments, liaising with partners, carriers and customers, and ensuring all jobs are handled efficiently, profitably and in line with company procedures. Key Responsibilities: Operate and manage allocated European road freight jobs in line with company systems and procedures, using transport and freight management platforms.Liaise professionally with carriers, partners and clients to ensure smooth day-to-day operations and a high level of customer satisfaction.Oversee financial and operational aspects of shipments, ensuring timely invoicing, accurate costings and correct job file completion.Deliver excellent customer care, managing expectations and providing proactive updates on shipments.Maintain strong commercial awareness by monitoring job profitability, new and lost clients, and wider market opportunities.Ensure full compliance with customs clearance requirements, including duties, taxes and associated documentation.Produce weekly reports, customer updates and KPI dashboards as required.Escalate any service, operational or financial issues promptly to supervisors or managers to protect business interests.   What We're Looking For: Previous experience in European road freight or transport operations (preferred but not essential for the right trainee profile).Strong communication and negotiation skills, with confidence when dealing with customers, partners and suppliers.Commercially minded, with the ability to ensure that jobs are accurately costed and remain profitable.High attention to detail, with strong time-management skills and the ability to prioritise and multitask in a busy environment.Professional, helpful and courteous approach at all times, both internally and externally.A team player who is willing to learn, share knowledge and contribute to a positive, supportive team culture.   Benefits: Competitive salary (circa £27,000 - £30,000 DOE).Discretionary bonus scheme.Pension scheme.Annual salary review.Free eye test and contribution towards glasses (up to £69).Interest-free company loan (subject to eligibility).Free on-site parking.Cycle-to-work scheme.Employee referral bonus of £750.Care First lifestyle and wellbeing programme.Annual flu jabs.Life assurance.Electric vehicle charging points on site.Flexible career pathway with genuine progression opportunities.Access to supply chain education courses, including apprenticeships and commercial training via a dedicated training academy.   If you have experience in European road freight operations and are looking to join a successful, people-focused logistics business in the Tilbury area, we would love to hear from you.Red Recruit Global specialise in freight and shipping recruitment, with opportunities across all levels. Not all of our roles are advertised, so if you are interested in this European Road Freight Operator position, please send your CV in confidence or contact us directly to discuss your experience and career goals.

Job title: Compliance Office Location: Gravesend, Kent Job type: Full-time, PermanentCompetitive... Job title: Compliance Office Location: Gravesend, Kent Job type: Full-time, PermanentCompetitive salary £30,000 to £35,000 DOE  Our client is a leading provider of national and international logistics solutions across air, sea, road, rail, and specialist cargo. They are seeking a Compliance Officer to join their Gravesend office.This is a great opportunity to work with a company dedicated to logistics excellence and innovation. On a day-to-day basis, you will ensure the company adheres to UK, EU, and international trade, customs, and sanctions regulations.You will develop, implement, and maintain company compliance policies, procedures, and frameworks.  Key Responsibilities: Keep track of regulatory changes and advise management on necessary actions.Conduct internal audits, assess risks, and support ISO and AEO compliance processes.Act as a point of contact for regulators, auditors, suppliers, and internal teams.Deliver compliance training and promote staff awareness of regulatory responsibilities.Assist operational teams during quieter periods with import/export administration and documentation.Maintain health and safety standards and ensure proper documentation.  The successful Compliance Officer will have proven experience in compliance, risk management, or legal roles, ideally in freight forwarding, logistics, or international tradeYou will have a strong understanding of UK, EU, and global trade regulations, including customs, sanctions, and export/import legislation.  Requirements: Familiarity with AEO standards and ISO management systems (ISO 9001 desirable).Excellent analytical, organisational, and communication skills.Proficiency in Microsoft Office and experience with compliance or regulatory software.Desirable: Qualifications in Law, International Trade, Business Administration, or recognised Compliance Certification (ICA, IRM, IOE&IT).  What's on offer: Competitive salary £30,000 to £35,000 DOE20 days annual leave + Bank Holidays (rising to 25 days)Contributory pension schemeOnsite parking and discounted local parking permitsAccess to wellbeing support through Health AssuredStaff discounts via the Bright Exchange scheme  Apply / Recommend:If you have relevant experience, please get in touch today. You can also refer someone suitable.E: shipping@redrecruit.com T: 01376 503567 | 0203 906 6020 *If you'd like to know more about this Compliance Officer role, or know someone suitable, please share this advert or send us their details. Successful referrals qualify for our candidate referral scheme.Red Recruit specialise in freight and shipping recruitment, with opportunities across all levels. Not all roles are advertised, so feel free to send us your CV in confidence or call us directly.