Marine Cargo Claims Manager (Marine Cargo / Freight Liability / Legal) Salary: £60,000 - £70,000... Marine Cargo Claims Manager (Marine Cargo / Freight Liability / Legal) Salary: £60,000 - £70,000 Location: UK (Hybrid / Remote with required on-site handover) Start: ASAP for full handover period Our client, a long-established global logistics and shipping organisation, is seeking an experienced Marine Cargo Claims Manager to take over the leadership of their Group Central Claims function. The incoming candidate will benefit from a substantial handover period, dependant on your notice period.Due to the complexity of the work, the role would ideally suit someone currently working within London insurance/claims markets or Manchester's established marine cargo hub. Remote working can be considered; however, the successful candidate must be able to work hybrid or fully on-site during the handover period, which may last a number of months. The Role The Marine Cargo Claims Manager will oversee a global claims operation covering freight liability, marine cargo, logistics claims, and associated legal matters. Responsibilities include: Managing the Group Claims department and supporting global offices.Handling freight liability and marine cargo claims from first notification through to settlement, including recoveries.Liaising with insurers, surveyors, legal teams, clients and internal stakeholders.Advising on contract drafting, risk assessment and cargo acceptance policies.Leading training across group offices on relevant legal, insurance and claims topics.Compiling workflow, renewal and performance reports.Contributing to systems development and continuous improvement.Managing the Group Freight Liability insurance policy.Reporting at Board and Director level. Required Experience The successful Marine Cargo Claims Manager must demonstrate: Strong experience in marine cargo and freight transport liability claims.Deep understanding of the legal frameworks governing international transport, including CMR, Hague/Hague-Visby, Warsaw/Montreal Conventions, BIFA, FIATA, COGSA, UKWA and Incoterms.Experience with insurance law (Marine Insurance Act, Insurance Act 2015, etc.) and policy interpretation.Ability to manage complex, high-value global claims.Proven managerial capability and confidence when reporting at senior and Board level.High competency with Microsoft 365.Experience issuing Bills of Lading, AWBs, Letters of Credit and other cargo documentation is highly desirable.ACII qualification and/or a Law degree would be advantageous. This role will not suit someone from hull, machinery or non-cargo marine insurance backgrounds. Why This Role? Global exposure with a respected international shipping group.Opportunity to step into a senior leadership position with full support during handover.Strategic responsibility, reporting directly to senior directors.Rare opening due to planned retirement. How to Apply: To discuss this role in confidence, please contact Red Recruit Global.Early applications are encouraged due to the required handover timeline.* If you'd like to know more about this Marine Cargo Claims Manager opportunity, or know someone suitable, please share this advert or send us their details. Successful referrals qualify for our candidate referral scheme.Red Recruit specialise in freight and shipping recruitment, with opportunities across all levels. Not all roles are advertised, so feel free to send us your CV in confidence or call us directly.
Explore jobs in the UK
Returned 3 jobs
European Road Freight OperatorTilbury (RM18)Salary: £27,000 - £30,000 DOE + benefits We are currentl... European Road Freight OperatorTilbury (RM18)Salary: £27,000 - £30,000 DOE + benefits We are currently partnering with a leading independent logistics and global supply chain provider in the Tilbury area who are looking for a motivated and detail-oriented European Operator to join their busy road freight team.In this role, you will be responsible for operating Pan-European surface transport services, managing end-to-end shipments, liaising with partners, carriers and customers, and ensuring all jobs are handled efficiently, profitably and in line with company procedures. Key Responsibilities: Operate and manage allocated European road freight jobs in line with company systems and procedures, using transport and freight management platforms.Liaise professionally with carriers, partners and clients to ensure smooth day-to-day operations and a high level of customer satisfaction.Oversee financial and operational aspects of shipments, ensuring timely invoicing, accurate costings and correct job file completion.Deliver excellent customer care, managing expectations and providing proactive updates on shipments.Maintain strong commercial awareness by monitoring job profitability, new and lost clients, and wider market opportunities.Ensure full compliance with customs clearance requirements, including duties, taxes and associated documentation.Produce weekly reports, customer updates and KPI dashboards as required.Escalate any service, operational or financial issues promptly to supervisors or managers to protect business interests. What We're Looking For: Previous experience in European road freight or transport operations (preferred but not essential for the right trainee profile).Strong communication and negotiation skills, with confidence when dealing with customers, partners and suppliers.Commercially minded, with the ability to ensure that jobs are accurately costed and remain profitable.High attention to detail, with strong time-management skills and the ability to prioritise and multitask in a busy environment.Professional, helpful and courteous approach at all times, both internally and externally.A team player who is willing to learn, share knowledge and contribute to a positive, supportive team culture. Benefits: Competitive salary (circa £27,000 - £30,000 DOE).Discretionary bonus scheme.Pension scheme.Annual salary review.Free eye test and contribution towards glasses (up to £69).Interest-free company loan (subject to eligibility).Free on-site parking.Cycle-to-work scheme.Employee referral bonus of £750.Care First lifestyle and wellbeing programme.Annual flu jabs.Life assurance.Electric vehicle charging points on site.Flexible career pathway with genuine progression opportunities.Access to supply chain education courses, including apprenticeships and commercial training via a dedicated training academy. If you have experience in European road freight operations and are looking to join a successful, people-focused logistics business in the Tilbury area, we would love to hear from you.Red Recruit Global specialise in freight and shipping recruitment, with opportunities across all levels. Not all of our roles are advertised, so if you are interested in this European Road Freight Operator position, please send your CV in confidence or contact us directly to discuss your experience and career goals.
Internal Sales Developer - Sea, Air & LogisticsCentral Essex Location, CM Postcode (on public tr... Internal Sales Developer - Sea, Air & LogisticsCentral Essex Location, CM Postcode (on public transport routes and easily accessible)Salary: £32,000 - £34,000 (depending on experience)Hours: Monday to Friday, 08:30 - 17:00 (1-hour lunch)About the CompanyOur client is a growing logistics company providing tailored solutions across sea, air, road and warehousing.They pride themselves on excellent customer service, strong client relationships and a friendly, supportive office culture.Based in modern serviced offices in a central Essex location, they are now looking to add an Internal Sales Developer to their team as the business continues to grow.The RoleThis is an office-based internal sales role in logistics, with the potential to develop into a mix of internal and external sales for the right person.You will work very closely with the Head of Sales, building your own portfolio of clients and helping to drive the continued growth of the office.You will focus primarily on sea freight (import and export), with exposure to air, road and warehousing solutions.Key Responsibilities- Make outbound calls and follow up on enquiries to win and develop new business.- Build, develop and manage your own portfolio of sea, air and logistics clients.- Promote the company's services (sea, air, road and warehousing), matching the right solution to each customer's needs.- Nurture relationships with existing customers to maximise retention and growth.- Prepare and follow up quotations, negotiate rates and secure bookings.- Work closely with operations colleagues to ensure a smooth handover and excellent customer service.- Maintain accurate records in the CRM, including pipeline, activities and results.- Stay informed about market trends and competitor activity.What We Are Looking For- Someone at the early stage of their logistics sales career, ideally with around 3-4 years' logistics sales experience.- Strong exposure to seafreight (import and export) is preferred; experience in air, road and warehousing is a strong advantage.- Confident, outgoing and not afraid of the phone - happy making outbound calls, following up and converting business.- A genuine interest in building a long-term career in logistics sales, not just chasing the highest salary.- Motivated, proactive and keen to "grab an opportunity and shine" as the office grows.- Good numerical, literacy and communication skills.- Comfortable using Microsoft Office (Outlook, Word, Excel, Teams) and CRM systems.- Able to work well in a small, supportive team environment.- Within a realistic commuting distance of this central Essex location.Rewards & Benefits- Salary: circa £32,000 - £34,000, depending on age and experience, with scope to grow as you progress.- Genuine opportunity to develop from a purely internal sales role into a blended internal / external role in time, for the right person.- Health cash plan (for optical, dental, physio and more) after successful completion of the probation period.- 20 days' holiday + bank holidays, with an extra day per year after your first full year of service, up to a maximum of 25 days.- Company pension via auto-enrolment (conditions apply).Benefits: Health cash plan (after probation), 20 days' holiday + bank holidays, rising to 25, company pension.Please note: this is an office-based role with no on-site parking.How to ApplyIf you have logistics sales experience and like the sound of an office-based internal role in a central Essex location with real scope to grow, we'd love to hear from you.Please apply with your CV via Red Recruit Global Ltd, quoting "Internal Sales Developer - Sea, Air & Logistics"