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We’re recruiting for Customer Service Advisors to work fully from home, earning £23,809.50 per annum... We’re recruiting for Customer Service Advisors to work fully from home, earning £23,809.50 per annum. In this role, you’ll be part of a friendly, supportive team helping customers with their queries to deliver excellent service every time.Customer Service Advisor benefits:   28 days holiday (including bank holidays), increasing to 30 days following your 1-year service anniversaryLifestyle Benefits programme – featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy.Refer & Earn Scheme – earn up to £900 for referring a friend to work for TP! And £300 for your friend too!Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days year and our Interactive Health and Wellbeing HubLength of Service and monthly recognition awardsOpportunities for career development and progression Training is included to prepare you for this role.  Customer Service Advisor role:  You will handle inbound calls from the public requiring appointments following a referral. This will include booking, re-scheduling and cancelling appointments on a booking system. We are looking for good communicators, who are comfortable working in a fast-paced environment, with a high regard for efficiency and accuracy. You will have a polite and professional telephone manner, the ability to empathise with the caller whilst respecting and understanding their needs at all times.Customer Service Advisor pay:  £23,809.50 per annum.

We are recruiting for Customer Service roles, earning up to £12.60 per hour. The role involves super... We are recruiting for Customer Service roles, earning up to £12.60 per hour. The role involves supervising and delivering guest activity sessions, ensuring safety, supporting groups throughout their stay, and assisting across departments as required.Customer Service benefits:  Training is included to prepare you for this roleCustomer Service role:  As a key team member, you'll be the master of making memories by delivering activities and providing excellent pastoral care. You'll also be the spark that sets off the evening activities extravaganza and serve as the link to the wider centre operation, making sure everything runs smoothly and safely. Take accountability for all guests during structured activity sessions.Deliver the content of the session to a high standard; focus on basic technique, give individual guidance to ensure that guests realise their potential and gain maximum enjoyment from each session.Ensure sessions are delivered in a safe manner in accordance with the companies normal operating procedures.Use equipment in line with training and record any damage or faults.Ensure guests receive a friendly welcome upon arrival, conducting induction processes with care and engagement.Communicate regularly with groups throughout their stay to ensure objectives are met.Act as the main point of contact for groups, resolving any issues promptly by coordinating with other departments.Organise and entertain groups outside of structured activity sessions, ensuring their needs are met and facilitating their enjoyment throughout their stay.Complete work tasks, on a scheduled basis, in other departments including catering, housekeeping, facilities and retail.Assist other centres across the PGL estate as required.Residential colleagues may be required to cover an overnight on call emergency assistant shift on a rota basis. Customer Service pay:  £12.60 per hour