Recruit4staff are representing a well-established waste management business in their search for a Cu... Recruit4staff are representing a well-established waste management business in their search for a Customer Service Advisor to work in WrexhamJob Details: Pay: £26,000 - £26,500 (depending on experience)Hours of Work: Monday to Friday 8.30 am till 5.00 pmDuration: PermanentBenefits: Free parking, 20 Days holiday + Bank Holidays Job Role: The Customer Service Advisor will be responsible for handling inbound calls and emails, managing enquiries across two UK services, and delivering high-quality responses to customers and members of the public. This includes managing complaints, responding professionally in both written and verbal formats, and maintaining accurate communication records.Essential Skills, Experience, or Qualifications: Previous customer service experienceExperience working with customer complaints and problem solvingGood MS Office literacy Advantageous Skills, Experience, or Qualifications Confident communicatorAble to cope under pressure in a call handling environment Commutable From: Wrexham, Chester, DenbighshireSimilar Job Titles: Retentions Advisor, Customer Service Advisor, Complaint Hander, Account Manager, Post-Sales Account ManagerFor further information about this and other positions please apply now. This vacancy is being advertised on behalf of Recruit4staff who are operating as a recruitment agency, agent, agencies, employment agency or employment business.
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Recruit4staff are representing a well-established waste management business in their search for a Cu... Recruit4staff are representing a well-established waste management business in their search for a Customer Service Executive to work in WrexhamJob Details: Pay: £26,000 Per AnnumHours of Work: Monday to Friday 8:30am till 5:00pmDuration: PermanentBenefits: Standard pension, 20 days holiday (increasing 1 day per year up to 23 days) Job Role: As a Customer Service Executive, you will handle inbound and outbound calls and emails relating to invoice and payment queries. Your day-to-day duties include contacting customers about outstanding payments, processing payments over the phone, adjusting payment dates, and delivering high levels of customer service to support client retention.Essential Skills, Experience, or Qualifications: Previous volume telephone-based customer service experienceExperience working with customer complaints and problem solvingGood MS Office literacyAbility to cope under pressure in a call handling environment Advantageous Skills, Experience, or Qualifications Confident communicator Commutable From: Wrexham, Chester, DenbighshireSimilar Job Titles: Retentions Advisor, Credit Controller, Complaint Handler, Account Manager, Post-Sales Account ManagerFor further information about this and other positions please apply now. This vacancy is being advertised on behalf of Recruit4staff who are operating as a recruitment agency, agent, agencies, employment agency or employment business.