Operations Manager in London, London

London

permanent, full-time

£80,000 - £100,000 per annum

UK working eligibility only.

Working in London, London

London is the UK’s capital and a global magnet for talent. Careers span finance in the City, fast‑growing fintech in Shoreditch, health and life sciences around Whitechapel, media in Soho, and government and policy in Westminster. Cross‑London transport, from the Elizabeth line to the Underground and an extensive bus network, keeps commutes practical across zones. Outside work, world‑class museums, food, and green parks create a vibrant lifestyle for every budget. Employers range from FTSE 100 headquarters to charities and high‑growth scale‑ups, so there are roles for graduates and seasoned specialists alike. On Voceer you’ll find the latest London vacancies—analyst, developer, nurse, project manager, retail leader—posted by employers who value ambition and diversity. Start your London job search with Voceer and connect with teams building the city’s next chapter.

About Hospitality & Catering

Hospitality plays a central role in the UK economy, covering hotels, restaurants, events, and tourism. Careers range from chefs and front-of-house staff to hotel managers and event planners. Employers include independent businesses, large hotel chains, and catering groups. Demand remains high for skilled professionals in customer service and food preparation. Hospitality offers variety, creativity, and people-focused roles, often with flexible working hours and opportunities worldwide. The sector continues to adapt, with sustainability, food innovation, and guest experience shaping future growth.

Operations Manager

Location: London
Salary: £80,000 - £100,000

An established, growing hospitality group is looking for an experienced Operations Manager to support a portfolio of high-volume, people-led restaurants. This isn’t a polished, process-heavy business. It’s direct, hands-on, and expects someone who knows where to focus their time, when to step in, and when to let strong operators get on with it. The right person will earn respect quickly, not by title, but by how they operate.

The Role:

Oversee a small group of established, high-performing restaurants, working closely with General Managers and Leadership.
Build credibility with senior teams - providing support, challenge, and direction where needed
Review performance across sites, using P&L insight to identify gaps and drive improvement
Hold GMs to account in a constructive but direct way - ensuring standards, performance, and consistency
Stay close to the business - visible in sites, understanding how teams are really operating day-to-day
Identify where support is needed across people, operations, and structure - and take action
Work across HR, L&D and operations, ensuring teams are engaged, developed, and retained
Bring a balanced approach - knowing when to push, when to support, and when to step back

The Person:

A credible hospitality operator who has led at senior level and understands complex, high-volume environments
This is essentially a people focused role – happy team, happy guest – you must live and breathe these values
Naturally people-focused, but commercially aware - comfortable discussing performance, cost, and accountability
Someone GMs will respect - direct, fair, and able to have honest conversations when it matters
Able to read a business quickly - spotting issues, understanding root causes, and acting on them
Not reliant on process or structure - comfortable operating in a business that isn’t overly corporate
Strong judgement - knows what to get involved in and what to leave alone
Focused on retention, team engagement, and building strong internal cultures
Resilient and grounded - able to deal with strong personalities and navigate challenging conversations

Get in touch if this is a bit of you: kate@corecruitment.com