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We are searching for a dynamic and strategic Housing Repairs Operations Manager to join our team in... We are searching for a dynamic and strategic Housing Repairs Operations Manager to join our team in the vibrant borough of Enfield, UK. This is an incredible opportunity to make a significant impact by leading our efforts in managing and improving housing repair services. With a salary ranging from £55,542.00 to £70,452.00 annually, this full-time, permanent role offers a chance to work in a supportive and forward-thinking environment. If you have a knack for operational management and a commitment to community service, we want to hear from you! Perks and benefits:Being a part of our team comes with many perks, including: - A permanent, full-time position that offers job security and stability. - Engaging work that directly impacts and enhances community living. - Opportunities for career growth and development through training and mentorship. - A supportive work environment committed to excellence and innovation. - A chance to be part of a vibrant and diverse workplace culture. What you will do:- Lead and inspire the Direct Labour Organisation (DLO) repairs service, ensuring exceptional customer service and meeting performance targets. - Manage recruitment, training, and development of staff in alignment with our policies and objectives. - Design and implement operational strategies to achieve service improvements and meet commercial objectives. - Formulate and execute repairs policy and ensure alignment with legislative and customer demands. - Foster a customer-focused environment, encouraging resident involvement and utilizing feedback for continuous improvement. - Collaborate effectively with other managers and stakeholders to ensure a seamless customer journey. - Promote a strong health and safety culture, ensuring compliance with relevant legislation. - Coordinate complex repairs with minimal disruption to residents, maintaining high-quality service standards. - Build and maintain strong relationships with community groups, residents, and various stakeholders. - Assess and improve customer demand response, contributing to efficient housing stock maintenance. Skills, Experience, Knowledge & Abilities:We are looking for individuals who have the following essential attributes: - Proven ability to engage and motivate teams with clear targets and expectations. - Strong customer service skills and a history of high customer satisfaction. - Successful experience managing performance and giving constructive feedback. - Skill in planning and managing budgets and resources effectively. - Strong understanding of political structures and the role of elected members. - Ability to work collaboratively and adaptively in fast-paced environments. - Significant experience with high-value responsive repairs contracts. - Knowledge of health, safety, and regulatory principles in housing. Desirable:- Experience managing projects. - Experience working in a political environment. Why Enfield?Enfield offers a perfect blend of urban and suburban living, with plenty of green spaces and a rich cultural scene. It is a great place to live and work, with easy access to central London, making it an ideal location for those who appreciate the convenience of city life with a community feel. Join us in making a real difference within this thriving community! Working with Sanctuary Personnel:Sanctuary Personnel is a trusted and award-winning agency for roles. With an ‘Excellent’ rating on Trustpilot from over 1,000 reviews and many prestigious industry awards, we are dedicated to finding you the best possible rates in roles that match your skills and experience.

McLaughlin & Harvey are one of the leading Building and Civil Engineering Contractors operating... McLaughlin & Harvey are one of the leading Building and Civil Engineering Contractors operating throughout the UK and Ireland.We are seeking to recruit an experienced Design Manager to join the team.ResponsibilitiesThe Design Manager has a critical role to play within all aspects of construction. Design Managers are professionals who manage design teams and all the processes in relation to producing a set of construction issue deliverables that a building can be built from.The design management role can encompass overseeing internal and external design consultant teams, controlling the development of the design concept into manufacturing and managing the installation information. This can be a challenging and highly satisfying role with the Design Manager playing a key part in the overall success of a project. Manage the design process using commercial, contractual, programme / time awareness and technical expertise.Review and assist in tender opportunities and value engineering.Engage with and manage the external consultant and sub-contractor design teams.Prepare, manage, monitor and report on the Design Information Release Schedule, Design Programme and Design Responsibility Matrix.Ensure the design process recognises current legislation, standards and codes of practice where appropriate.Develop and implement the drawing and document control systems and protocols.Review and assist the Project Manager and Project Planner in developing the construction programme in conjunction with the design programme.Assist the Commercial Team in preparing and developing the procurement schedule.Lead and chair the project design team meetings and design coordination workshops.Assess and review project design information for content, quality, health & safety, CDM and compliance with ERs.Assist the Project Manager and Project QS in reviewing scope of all variation and change control requests.Implement and manage the site RFI process and register.Liaise with clients, contractors, subcontractors, statutory authorities and stakeholders as required to build key project relationships.Manage client expectations and requirements, and promote and manage client engagement within the project team.Provide support and advice to clients as to their requirements and obligations in the development of building design.Ensure design information is of the right quality and keeps pace with project timescales.Strive to eliminate health and safety risks in the design and financial risks during construction.Assist in on-site SHEQ and preparation of site health and safety plan, site traffic management plans & site fire plans when required.Assist in on-site preparation and management of the site QA and ITP files.Assist in development of company BIM standards and BIM implementation on projects when required.Undertake Quality Inspections, review preparation and content of site quality plans file / ITPs, and report on site quality issues. QualificationsRelevant design/construction related qualification.Experience Construction industry experience.Strong leadership skills.High attention to detail and accuracy.IT literate.Excellent Communication Skills.Good understanding of Construction processes and all aspects of Buildability. Desirable Experience in the use of full MS Office suite.Experience in working with Document Control.Experience of Viewpoint or equivalent.Knowledge of BIM processes, procedures and software. What's in it for you?At McLaughlin and Harvey we offer a fantastic benefits package including the following: Competitive salary33 days annual leave entitlementGenerous pension contributionsLife Assurance If this sounds like the role for you, please apply by clicking the apply buttonMcLaughlin & Harvey are an equal opportunities employer who are committed to providing a workplace free from discrimination or harassment.  We expect every employee to care and commit to their contribution to the cultivation and maintenance of an environment where everyone has the opportunity to feel included and is afforded the respect and dignity they deserve.Decisions relating to recruitment, salary, training, evaluating performance, or termination are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.  We examine our unconscious biases and take responsibility for always striving to create a collaborative and inclusive environment that makes every employee and candidate feel welcome.  As a Disability Confident employer we are committed to inclusive and accessible recruitment where we will provide all reasonable adjustments at interview stage and beyond and commit to extending an interview to disabled candidates who meet the minimum job role requirements.