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We are partnering with a large, national service provider delivering integrated solutions across sec... We are partnering with a large, national service provider delivering integrated solutions across security, cleaning, recruitment, and training. As part of their continued growth, they are looking to appoint a Head of Tendering Centre to lead and develop their group-wide tendering function. This is a senior leadership opportunity responsible for overseeing the end-to-end tender process across multiple service divisions, supporting both new business growth and client retention.You will lead bid teams, coordinate complex submissions and ensure proposals are high-quality, compliant, commercially strong and solutions-focused across both public and private sector opportunities. Key Responsibilities Lead the full end-to-end tender process, ensuring consistency, quality and complianceManage and mentor bid teams, coordinating multiple concurrent tendersTranslate complex requirements into clear, structured and compelling proposalsBuild cross-functional stakeholder teams to deliver solutions-led submissionsReview and approve tender submissions prior to releaseMaintain and develop a centralised tender content libraryProvide board-level reporting on tender activity, pipeline and win ratesAnalyse tender outcomes and feedback to continuously improve success ratesStrengthen bids through innovation, ESG, social value and strategic positioningWork closely with operational teams to manage retender pipelines and client retention  Experience Required 3–5 years’ experience in bid management, tendering or proposal developmentExperience working within service-led or multi-site organisations (FM, outsourcing, or similar sectors advantageous)Proven experience managing public and private sector tender submissionsExperience leading or mentoring bid teams and managing competing deadlinesStrong knowledge of procurement frameworks, tender portals and compliance processesTrack record of producing high-quality written tender responsesExperience collaborating with senior stakeholders across multiple departmentsAPMP certification (or working towards) desirableExceptional written communication and attention to detail

Customer Success Manager (CSM) – North America / Latin AmericaManchester (Hybrid) | £40,000 + Commis... Customer Success Manager (CSM) – North America / Latin AmericaManchester (Hybrid) | £40,000 + Commission | 12:00pm–8:30pm UK timeWant a Customer Success role with real ownership, global customers, and clear career progression? We’re hiring a Customer Success Manager to support our client on a portfolio across North America and Latin America, helping customers get measurable value from our backup and recovery SaaS solutions, while driving renewals, retention, and growth.This is a UK-based role working aligned to North American business hours, ideal for someone who enjoys fast-paced environments, international relationships, and building long-term customer partnerships.The RoleYou’ll manage a portfolio of Mid-Enterprise customers, supporting them across the full lifecycle, from onboarding to renewals, while partnering with Senior CSMs, Sales, Support, and Channel teams.Working hours that are required: 12:00pm – 8:30pm UK timeDuring onboarding, North America hours coverage will be required 2–3 days per week, moving to full alignment as the role develops. What You’ll Be DoingCustomer Success & Account Management Own and manage a portfolio of Mid-Enterprise customers across NA & LATAMSupport onboarding and renewal readinessContribute to Quarterly Business Reviews (QBRs): objectives, risks, adoption, and growthProvide responsive support during North American business hours and escalate when needed Renewals & Upsell Support Support contract renewals with distributors, resellers, and end customersIdentify upsell and expansion opportunities through usage and customer conversationsCollaborate with Sales, Senior CSMs, and Channel teams on commercial alignment Relationship Building Become a trusted advisor and main point of contactBuild strong stakeholder relationships and drive customer advocacyProactively improve adoption and value realisation Cross-Team Collaboration Work closely with Sales, Support, Product, and Channel teamsCoordinate enablement, training sessions, and best-practice guidanceShare customer feedback to influence product improvements Data & Reporting Keep customer records accurate in HubSpot / spreadsheetsUse dashboards to strengthen forecasting and retentionTrack customer health and proactively manage at-risk accounts What We’re Looking ForRequired Strong communication skills (written + verbal)Great organisation and time management across time zonesComfortable working UK-based but aligned to North American hoursTech-savvy and able to learn software solutions quicklyProactive, customer-first mindset Preferred Experience in Customer Success, Account Management, Support, or similarExposure to SaaS, backup, or recovery solutionsHubSpot CRM experienceConfident with Excel or Google Sheets for reporting  What You’ll Get A genuinely global Customer Success role (NA + LATAM exposure)Clear progression into Customer Success and Strategic AccountsStructured onboarding, training, and mentorshipA collaborative, supportive team environmentThe chance to work with market-leading backup and recovery technology    INDLSEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.

ACCOUNT MANAGERLocation:   Manchester (M17 1PJ)£28,000 – £30,000 + BonusJoin the Label & Print R... ACCOUNT MANAGERLocation:   Manchester (M17 1PJ)£28,000 – £30,000 + BonusJoin the Label & Print Revolution at Hague Group! Ready to take ownership of exciting client relationships, supercharge accounts with smart upselling and cross-selling, and become the go-to expert in world-class print, labels, and IT solutions?Hague Group is a powerhouse in bespoke print and labelling – delivering game-changing self-adhesive label, print and IT solutions to blue-chip clients, global banks, governments, and top brands across 50+ countries.  We're innovative, customer-obsessed, and growing fast – and now we're looking for driven Account Managers to continue that momentum.Your Mission (and Why It's Awesome): Be the trusted lead contact – building rock-solid relationships and turning happy clients into raving fans.Own the full account journey: craft killer quotations, process orders seamlessly, chase components from our trusted suppliers, and hit tight deadlines like a pro.Hunt for growth: spot opportunities to upsell premium products and cross-sell game-changing solutions – boosting revenue and your bonus!Deliver WOW-level service every day – via phone, email, and client/supplier visits.Dive into a fascinating world of self-adhesive labels, print tech, and automation – with full training provided, from our dedicated team. This Role Is Perfect If You: Already have solid account management experience – especially upselling/cross-selling wins you're proud of.Thrive on customer interactions with efficiency, razor-sharp attention to detail, deadline mastery.Love solving problems fast and logically, with a confident, flexible "can-do" attitude.Communicate brilliantly – clear, professional, friendly (excellent telephone manner is a must).Are comfortable with Microsoft Office and IT in general.Have a genuine passion for outstanding customer service and helping businesses succeed.You hold a full UK driving licence. Print/labels experience is not essential. We'll train you on everything Hague-specific so you hit the ground running.What You Get Back (The Good Stuff): Competitive base £28k–£30k + realistic bonus tied to your account growth.35.75 hour week with Early Finish Fridays (done by 3.00pm – hello weekend!)27 days holiday + bank holidays – plus hybrid working (up to 2 days from home).Pension, Life Assurance, Employee Assistance Programme (counselling, financial/legal support).Free fruit and beveragesTeam bonding daysFree onsite parking (M17 1PJ).A friendly, hard-working team that celebrates wins and supports each other. If you're energised by building relationships, driving results, and being part of a respected, innovative company that's been leading the print game since 1980 – this is your chance to level up your career.Apply now – send your CV highlighting your account management successes, upselling examples, and customer service wins. We're reviewing applications on an ongoing basis, so don't wait – exciting opportunities like this move fast!Join Hague Group and help shape the future of print solutions. Let's make it happen!  Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.

Trainee Sales SupportBasic Starting Salary – Circa £22,568 - £26,436 depending on age/experience + P... Trainee Sales SupportBasic Starting Salary – Circa £22,568 - £26,436 depending on age/experience + Profit Share Scheme + Company Pension after qualifying period.Full TimeIrlam -Manchester M445BLRichard Austin Alloys has developed into one of the UK's largest independent aluminium and stainless-steel stockholders. At our 7 locations throughout the UK, we have invested in a comprehensive stock range, modern warehouse and processing facilities and a professional sales team. We are committed to delivering a high standard of service and quality to all our customers.We have a new opportunity for a Trainee Sales Support to join our northwest metal stockholding operation. Specialising in next day delivery of Aluminium and Stainless Steel, our businesses are all built on the highest levels of service. This position is based at our Manchester operation and represents an excellent opportunity to build a career.As the conduit between Sales and Operations the role allows a full understanding of the business and is ideal for a highly organised individual who wants to learn. We have many examples of people moving through business and this role, although initially administration focused, would suit someone with one eye on a career in sales.Typical duties will include but not be limited to- Answering phones and taking details for sales team to follow upEnsuring all sales paperwork is managed with high degrees of accuracyProcessing of works orders.Loading of payments onto the system.Booking in of our metals and dealing with any queries.Assisting with the control of stock movements on the system.Maintaining the paper trail and traceability of our metals through the warehouse.Controlling sales delivery notes and prepare for routing of vehicles. Essential Requirements Good numerical abilityWillingness and interest to learnAbility to work in a teamFlexibility when required To succeed you need to have excellent attention to detail and be able to prioritise workload in a fast-paced environment. If you feel you can add to our team and are looking for a role allowing you to develop a career, please apply.  INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.