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As an IT Digital Customer Advisor, you will be the first point of contact for customers needing IT s... As an IT Digital Customer Advisor, you will be the first point of contact for customers needing IT support. This is a beginner-friendly role focused on customer service, basic troubleshooting, and developing core IT support skills within an MSP environment.KEY DUTIES Respond to customer queries via phone, email, or digital ticketing systemsProvide basic IT support and guidance for common technical issuesLog incidents accurately and escalate where necessarySupport users with account access, passwords, and basic software issuesDeliver a positive and professional customer experience CANDIDATE REQUIREMENTS Strong communication and customer service skillsInterest in starting a career in IT supportOrganised and able to follow processesWillingness to learn technical skills

We are recruiting Customer Service Representatives to assist passengers, handle ticketing and enquir... We are recruiting Customer Service Representatives to assist passengers, handle ticketing and enquiries, and maintain a safe and welcoming station environment.Customer Service Benefits  Strong pension schemesExcellent job stabilityCareer progression opportunitiesIndustry-recognised trainingInclusive and diverse workplace cultureFree or discounted travel across eligible rail routes (role dependent) Full training will be provided to prepare you for this role. Customer Service Pay:   Salaries starting from £24,781.Customer Service Role:  Support passengers by assisting with journey planning, ticketing, and railcards.Delivering updates on train times and service disruptions, and handling enquiries or complaints professionally.Managing ticket sales, refunds, and compensation claims.Offer assistance to passengers who require extra support and ensure accessibility and excellent customer care.Maintain a clean, safe, and welcoming station environment through routine cleaning, waste management, hazard reporting, and safety checks.

Social Work Education Development Officer within - in Newcastle UK, earning £31.08 hourly. This enga... Social Work Education Development Officer within - in Newcastle UK, earning £31.08 hourly. This engaging role allows for a full or part-time hybrid setup, with the majority of your work completed from the comfort of your home. You'll only need to pop into the office for face-to-face meetings or complex situations requiring a personal touch. This is an exciting opportunity to make a meaningful impact in the world of social work education while enjoying the flexibility and variety that locum work offers.Perks and benefits:- Competitive hourly rate of £31.08, offering you the chance to earn handsomely for your skills and experience in social work education.- Flexible working conditions with a hybrid environment, letting you balance work and life responsibilities with ease.- Gain valuable experience working in a diverse and vibrant community within Newcastle, enriching both your professional and personal life.- Access to professional development opportunities, ensuring you continue to grow and enhance your skills in social work education.What you will do:- Develop and deliver social work education programmes and initiatives to support the professional growth of social workers in the community.- Collaborate with educational institutions and organisations to ensure programmes meet the highest standards of social work education.- Mentor and support social workers pursuing the Stage 2 practice education qualification, providing guidance and expertise.- Monitor and evaluate the effectiveness of educational programmes, making necessary adjustments to enhance learning outcomes.- Organise and participate in workshops and seminars to promote best practices and innovative approaches in social work education.Requirements:- Recognised Social Work qualification, such as CQSW, DipSW, or equivalent, with a degree in Social Work being highly advantageous.- Experience and passion for developing and delivering high-quality educational content and programmes.- Strong communication and interpersonal skills, enabling effective interaction with a range of stakeholders.- Ability to work independently and manage multiple projects simultaneously in a dynamic environment.Newcastle is not just a great place to work but also a fantastic city to live in, boasting a rich history, vibrant culture, and friendly locals. With stunning landscapes and a lively social scene, you'll find countless opportunities to explore and enjoy everything this charming city has to offer. Dive into the thriving community and make impactful contributions as a Social Work Education Development Officer in Newcastle.Working with Sanctuary Personnel:Sanctuary Personnel is a trusted and award-winning agency for roles. With an ‘Excellent’ rating on Trustpilot from over 1,000 reviews and many prestigious industry awards, we are dedicated to finding you the best possible rates in roles that match your skills and experience.

JOB-20240819-db742659Job Title: Adults Team Manager – Social Work Location: Newcastle upon Tyne, UK... JOB-20240819-db742659Job Title: Adults Team Manager – Social Work Location: Newcastle upon Tyne, UK Salary: £263.41 per day Type: Locum, Full-Time Duration: 3 monthsJoin us for a rewarding opportunity as an Adults Team Manager in Social Work, based in the vibrant city of Newcastle upon Tyne. This locum position offers a competitive daily rate of £263.41 and is full-time, running for a period of 3 months. If you have a knack for leadership and aspire to make a significant impact, this role could be the next exciting chapter in your career journey.Perks and benefits: Flexible locum work: Enjoy hours that provide a wonderful work-life balance, giving you time for personal pursuits. Variety and experience: Gain exposure to new challenges and environments, broadening your professional expertise. Networking opportunities: Expand your professional network while collaborating with diverse teams. Competitive pay: Receive excellent remuneration for your skills and leadership contributions. Professional growth: Enhance your skill set by rising to new challenges in a dynamic social work landscape. What you will do: Lead and manage the Adults Social Work team, ensuring high standards of practice are maintained. Oversee assessments and care planning processes, ensuring client needs are effectively met and safeguarded. Collaborate with external partners and agencies to enhance service user outcomes and promote integrated care. Monitor and evaluate the team’s performance, driving continuous improvement and development. Ensure compliance with all regulatory and statutory guidelines and uphold professional social work values. Support the professional development of team members through supervision and mentoring. Lead on strategic initiatives and projects within the adults' services division. Why Newcastle upon Tyne?Newcastle upon Tyne isn't just a great place for your career; it's an inspiring place to live. With a friendly community, rich history, and vibrant culture, this city has something for everyone. Whether you prefer bustling city life or picturesque scenery, Newcastle offers the perfect blend of both. Join us, and see why so many people love living and working here.Working with Sanctuary Personnel:Sanctuary Personnel is a trusted and award-winning agency for roles. With an ‘Excellent’ rating on Trustpilot from over 1,000 reviews and many prestigious industry awards, we are dedicated to finding you the best possible rates in roles that match your skills and experience.

JOB-20240819-db742659Social Work Senior Practitioner - Adult Social Care Team - Newcastle UK £31.08... JOB-20240819-db742659Social Work Senior Practitioner - Adult Social Care Team - Newcastle UK £31.08 per hour Hourly Join us in a dynamic role as a Social Work Senior Practitioner - Social Work Education Development Officer within Adult Social Care in Newcastle. Earn £31.08 per hour while working in a vibrant team at the Civic Centre, NE1 8QH. This temporary position spans from 15 March 2026 to 14 June 2026, offering full-time commitment with a flexible option for part-time work. Immerse yourself in a career that shapes the future of social work education, coordinating the ASYE programme and fostering professional growth across the service. Perks and benefits: - Full-time, part-time may be considered: Flexibility is key, allowing you to tailor your work schedule to your life commitments while engaging in meaningful work. - Attractive hourly rate: Enjoy competitive pay that reflects your expertise and dedication to the field. - Professional development: Access opportunities for continuous learning to stay at the forefront of social work innovation. - Networking: Collaborate with leading professionals and institutions, enhancing your career connections and prospects. - Experience-rich role: Gain diverse experiences that broaden your skills and knowledge in a leading-edge work environment. What you will do: - Lead and support learning and development projects across Adult Social Care. - Design, deliver, and evaluate training and development programmes. - Coordinate the ASYE programme and provide practice education support. - Advise senior managers on social work education and workforce development strategies. - Support social workers and students through structured professional development programmes. - Collaborate with universities and partner organisations on social work education initiatives. - Monitor social work student placements to ensure academic and practice standards are met. - Produce reports and performance information related to workforce development. Essential Requirements: - Recognised Social Work qualification (such as CQSW, DipSW, Degree in Social Work or equivalent). - Stage 2 Practice Educator qualification (PEPs). - Current registration with Social Work England. - Proven experience in designing, delivering, and evaluating training programmes. - Excellent communication and report writing skills with effective stakeholder engagement. - Experience supporting the professional development of social workers or students. About Newcastle: Living and working in Newcastle offers a unique experience brimming with culture and opportunities. Known for its rich history and welcoming community, the city boasts stunning architecture, a vibrant arts scene, and an array of social activities. You'll love the blend of historic charm and modern amenities, making Newcastle not just a place to work, but a place to belong. Join us in this exciting adventure today! Working with Sanctuary Personnel:Sanctuary Personnel is a trusted and award-winning agency for roles. With an ‘Excellent’ rating on Trustpilot from over 1,000 reviews and many prestigious industry awards, we are dedicated to finding you the best possible rates in roles that match your skills and experience.

JOB-20240819-db742659Exciting opportunity alert for a Social Work Team Manager specialising in the P... JOB-20240819-db742659Exciting opportunity alert for a Social Work Team Manager specialising in the Pre Birth Team in Newcastle upon Tyne, UK. Earn £37.40 hourly. This ongoing role is available full-time or part-time, offering flexibility along with a rewarding salary. Join a vibrant city with a rich cultural heritage and a community that prides itself on its friendly atmosphere. Perks and benefits: - Hourly Salary: Boost your earnings with a competitive rate of £37.40 per hour, rewarding your expertise and commitment. - Flexible Working Hours: Enjoy the freedom to balance your personal life with a schedule that suits you, whether full-time or part-time. - Professional Growth: Access numerous opportunities for professional development and training to enhance your career prospects. - Networking: Build valuable connections within local and regional steering groups, enhancing your career profile. What you will do: - Provide line management to an engaging team, working closely with 2 Advanced Practitioners and 1 Family Support Worker to deliver excellent outcomes. - Lead and inspire your team, holding some case responsibilities due to the dynamic size of the team. - Attend and represent the team at local and regional steering groups as well as multi-agency meetings, ensuring collaborative and effective service delivery. - Develop and implement strategies for improving service delivery and outcomes for families within the Pre Birth Team. Join a city renowned for its vibrant arts scene, iconic architecture, and not to mention its famous hospitality. Living and working in Newcastle upon Tyne offers an enriching experience both professionally and personally. Embrace the chance to enhance your career while enjoying the best that this lively city has to offer. Working with Sanctuary Personnel:Sanctuary Personnel is a trusted and award-winning agency for roles. With an ‘Excellent’ rating on Trustpilot from over 1,000 reviews and many prestigious industry awards, we are dedicated to finding you the best possible rates in roles that match your skills and experience.

JOB-20240819-db742659Social Work Senior Practitioner - Pre Birth Team - North Tyneside, UK - £32.42... JOB-20240819-db742659Social Work Senior Practitioner - Pre Birth Team - North Tyneside, UK - £32.42 Hourly, Ongoing Join the dedicated Pre Birth Team in North Tyneside as a Social Work Senior Practitioner. This is an exciting opportunity that offers both full time and part time roles for experienced individuals ready to play a pivotal role in delivering exceptional pre-birth intervention work. You will utilise the renowned Signs of Safety approach to support families and safeguard children from the point of referral through the pre-birth and post-natal period. With a robust background of at least four years in statutory social work, your expertise with Child in Need Plans, Child Protection Plans, and working with Children in Our Care will shine as you lead on complex cases and champion best practices. Perks and benefits:- Hourly Salary: Enjoy competitive pay rates at £32.42 per hour, offering you flexibility in balancing work and life commitments. - A supportive environment: Thrive in a team dedicated to professional growth and development, with access to supervision and ongoing training opportunities. - Flexibility: Embrace the flexibility of choosing between full time and part time hours to suit your lifestyle and personal commitments. - Work-life balance: Benefit from a role that understands the importance of life outside work, allowing for a satisfying career-driven life. What you will do:- Implement high-quality pre-birth intervention strategies, using the Signs of Safety approach to effectively support families and ensure the safety of children. - Work with parents from the initial point of referral through to the post-natal period, ensuring comprehensive support and intervention. - Lead on complex cases, making critical decisions to achieve positive outcomes and best practices for children and their families. - Navigate and manage statutory obligations with ease, focusing on Child in Need Plans, Child Protection Plans, and guiding Children in Our Care. - Support families and children until final permanency plans are in place, which may involve long-term fostering or adoption. Living and working in North Tyneside offers a vibrant community atmosphere, enriched with beautiful coastal views and excellent transport links. Experience a high quality of life with access to cultural attractions, leisure activities, and a strong sense of community. This location offers the perfect balance of work and lifestyle, ensuring you feel right at home in your new role. Working with Sanctuary Personnel:Sanctuary Personnel is a trusted and award-winning agency for roles. With an ‘Excellent’ rating on Trustpilot from over 1,000 reviews and many prestigious industry awards, we are dedicated to finding you the best possible rates in roles that match your skills and experience.

STEM Graduate Teacher Training | Starting Salary £26,761 | PGCE + QTS in 12 MonthsIs your mind turni... STEM Graduate Teacher Training | Starting Salary £26,761 | PGCE + QTS in 12 MonthsIs your mind turning towards the end of education and towards a full-time career? Launch your STEM teaching career in Carlisle.Are you a recent Maths, Physics, or Chemistry graduate — or someone with strong A-levels in these subjects? Do you enjoy problem-solving, conducting experiments, and inspiring curiosity about how the world works? If STEM is your passion, we have the perfect teacher training opportunity for you.The opportunityDo you see teaching as more than just a job? At our Carlisle secondary school, we're looking for enthusiastic STEM graduates – or aspiring teachers with strong A-level Maths or Science – who want to turn their love of the subject into a meaningful career.We're seeking future teachers who can bring clarity, enthusiasm, and analytical thinking to STEM lessons – from algebra and geometry to chemical reactions, forces, energy, and real-world applications.Why choose us? £26,761 starting salary during your training yearPGCE + QTS qualification – gain both in just 12 monthsOfsted 'Outstanding' Teacher Training with a 95% success ratePractical training model – focus on real classroom skills, not just academic theoryModern facilities including Maths resources and well-equipped Science laboratoriesStructured support from experienced STEM mentors The schoolOur Carlisle-based secondary school is a well-regarded hub for STEM education. With consistently strong results in Maths and Science at GCSE and A-Level, we offer: Strong departmental teamwork across STEM subjectsAccess to specialist resources and modern learning technologyEnrichment opportunities such as STEM clubs, competitions, and intervention programmes Training structure4+1 Model: Train four days a week in school, with one day (Wednesdays) reserved for online PGCE study and professional development. Sept–Dec: Observe lessons, team-teach with your mentor, build confidenceJan–Mar: Lead planning and delivery of lessons, develop assessment strategiesApr–Jul: Teach independently, refine your classroom management, complete your PGCE + QTS What you'll need A degree in Maths, Physics, Chemistry, or a related STEM field (2:1 or higher preferred)OR strong A-level Maths, Physics, or ChemistryPassion for STEM and educationExcellent communication and organisation skillsCommitment to learning and developing as a teacherA driving licence is helpful but not essential – Carlisle has strong transport links Next stepsInterviews are ongoing for a September 2026 start. Take the first step toward a rewarding teaching career while earning a competitive salary and gaining nationally recognised qualifications.INDEDU

This entry-level Cyber Security role is designed for individuals looking to start a career in digita... This entry-level Cyber Security role is designed for individuals looking to start a career in digital security. You will support day-to-day cyber security activities while learning how organisations protect systems, data, and users from cyber threats.KEY DUTIES Act as first-line support for IT-related queriesAssist users with basic troubleshooting of hardware and softwareUpdate and manage support ticketsCommunicate clearly with customers and internal teamsLearn IT support tools and best practices CANDIDATE REQUIREMENTS Interest in IT, technology, or digital careersConfident communication skillsBasic IT knowledge or personal use of technologyReliable, punctual, and eager to learnNo previous IT experience required

An IT support company is eager for an enthusiastic individual to join their friendly team, the chose... An IT support company is eager for an enthusiastic individual to join their friendly team, the chosen individual will provide a single point of contact to internal colleagues reporting IT related incidents. No IT experience is necessary since training will be provided,KEY DUTIES Respond to customer queries via phone, email, or digital ticketing systemsLog incidents accurately and escalate where necessaryDeliver a positive and professional customer experience CANDIDATE REQUIREMENTS Independent skillsTeam work skillsOrganisational skillsGood written and oral communication skillsSelf-MotivatedMeets the eligibility below ELIGIBILITY Have the right to live and work in the UK. Sound like you? Then send us an application and we will let you know if you are suitable for this position, or one of the other roles we have available.

JOB-20240819-db742659Job Title: Advanced Social Work Practitioner - Assessment and Intervention Team... JOB-20240819-db742659Job Title: Advanced Social Work Practitioner - Assessment and Intervention Team Specialism: Social Work Location: Gateshead, UK Salary: £35.64 Hourly Type: Locum, Full-time Duration: 3 MonthsAre you ready to embark on an exciting social work journey in Gateshead? We have an incredible locum opportunity for an Advanced Social Work Practitioner within the Assessment and Intervention Team. This role, offering a competitive hourly rate of £35.64, provides a full-time commitment over three months, perfect for those eager to make a meaningful impact in the community. Immerse yourself in the vibrant world of social work, exploring new challenges and making a real difference.Perks and benefits: Locum job: Flexibility and freedom are among the biggest perks of locum work, allowing you to balance your professional and personal life effortlessly. Experience new environments and expand your skill set with diverse cases.Competitive pay: Enjoy the benefits of a lucrative hourly rate, providing you with financial reward in return for your hard work and dedication.Professional development: Expand your skills and experience through a role that encourages growth and learning within the social work sector.Networking opportunities: Build strong professional connections within the social services field, enhancing your career prospects for the future.Tremendous job satisfaction: Play a vital role in the community and witness the impact of your support and intervention on people's lives. What you will do: Conduct comprehensive assessments of individuals and families to identify their needs and develop effective intervention plans.Provide expert guidance and support to less experienced team members, ensuring high-quality service delivery.Collaborate closely with external agencies and partners to ensure a cohesive approach to intervention and care.Regularly review cases, updating intervention strategies as necessary to accommodate changing circumstances or requirements.Document and maintain accurate case records, ensuring compliance with legal and regulatory standards. Gateshead is a remarkable place to live and work, boasting a rich mix of cultural and historical attractions. Enjoy the beauty of the Tyne riverside, along with the vibrant arts scene and eclectic dining options. With excellent transport links and a friendly community vibe, Gateshead offers a fulfilling work-life balance, making it a destination worth considering for your next career adventure.Working with Sanctuary Personnel: Sanctuary Personnel is a trusted and award-winning agency for roles. With an ‘Excellent’ rating on Trustpilot from over 1,000 reviews and many prestigious industry awards, we are dedicated to finding you the best possible rates in roles that match your skills and experience.

JOB-20240819-db742659 Advanced Social Work Practitioner – Child Protection and Court Team Loca... JOB-20240819-db742659 Advanced Social Work Practitioner – Child Protection and Court Team Location: Gateshead, UK Salary: £35.64 per hour Contract: Locum | Full-Time | OngoingWe are seeking a motivated Advanced Social Work Practitioner to join our Child Protection and Court Team in Gateshead. This full-time locum role offers £35.64 per hour and provides the opportunity to make a meaningful impact on the lives of children and families while enhancing your professional experience in a dynamic and supportive environment.Perks and Benefits Locum Flexibility Enjoy the variety and freedom of locum work, allowing for a better work-life balance and exposure to diverse assignments.Professional Development Access specialist training and workshops designed to expand your skills and support career progression.Networking Opportunities Collaborate with a diverse group of professionals, fostering relationships that enhance both personal and professional growth.Positive Impact Join a team dedicated to safeguarding children and families, contributing directly to positive outcomes in the community.What You Will Do Lead complex child protection assessments, planning, and interventions, ensuring the safety and wellbeing of children and families. Work closely with multi-disciplinary teams to implement robust child protection plans and actively participate in court proceedings. Manage a caseload of long-term child protection cases, producing detailed reports and maintaining compliance with statutory guidelines. Build strong relationships with children, families, and partner agencies to deliver the best possible outcomes and support transitions within local services. Why Gateshead Gateshead combines vibrant urban life with stunning countryside, excellent transport links, and rich cultural landmarks. Its thriving community and scenic surroundings make it an ideal location to grow your career and enjoy a fulfilling lifestyle.Why Work with Sanctuary Personnel Sanctuary Personnel is a trusted and award-winning agency with an ‘Excellent’ Trustpilot rating from over 1,000 reviews. We are committed to securing roles that match your skills, experience, and career goals while ensuring competitive pay and ongoing professional development opportunities.

We are recruiting Customer Service Representatives to assist passengers, handle ticketing and enquir... We are recruiting Customer Service Representatives to assist passengers, handle ticketing and enquiries, and maintain a safe and welcoming station environment.Customer Service Benefits  Strong pension schemesExcellent job stabilityCareer progression opportunitiesIndustry-recognised trainingInclusive and diverse workplace cultureFree or discounted travel across eligible rail routes (role dependent) Full training will be provided to prepare you for this role. Customer Service Pay:   Salaries starting from £24,781.Customer Service Role:  Support passengers by assisting with journey planning, ticketing, and railcards.Delivering updates on train times and service disruptions, and handling enquiries or complaints professionally.Managing ticket sales, refunds, and compensation claims.Offer assistance to passengers who require extra support and ensure accessibility and excellent customer care.Maintain a clean, safe, and welcoming station environment through routine cleaning, waste management, hazard reporting, and safety checks.

Site Manager Newcastle (North East) Permanent - Full Time | 45 Hours per Week £45,000 - 55,000 per a... Site Manager Newcastle (North East) Permanent - Full Time | 45 Hours per Week £45,000 - 55,000 per annum plus package An exciting opportunity has arisen to join a leading specialist contractor delivering structural repair and strengthening solutions across the UK. Based in Newcastle, this role will support the successful delivery of infrastructure projects across the North East, working on a diverse range of civil engineering schemes.You will play a key role in ensuring projects are delivered safely, efficiently, and to the highest quality standards. This position involves overseeing site activities, maintaining compliance with health, safety, environmental, and quality requirements, and working closely with project teams, clients, and external stakeholders to ensure successful outcomes.About the role - Support the successful delivery of infrastructure and civil engineering projects - Ensure all health, safety, environmental, and quality standards are maintained - Coordinate site activities and manage programme delivery - Prepare and implement Work Package Plans, Task Briefing Sheets, and safe systems of work - Build and maintain strong working relationships with clients and stakeholders - Ensure works are delivered safely, efficiently, and in line with project requirementsAbout you - Background in Civil Engineering - Experience delivering infrastructure or civil engineering projects - Strong organisational and leadership skills - Ability to produce Work Package Plans and safe systems of work - Good understanding of safety, quality, and environmental standards - SMSTS certification - Degree (or equivalent) in a Civil Engineering related discipline preferredYou'll be part of a multidisciplinary engineering group delivering innovative solutions across sectors including rail, highways, airports, marine, energy, water, and environmental infrastructure. The organisation brings together specialist expertise across multiple business units to provide clients with exceptional technical capability. Competitive package is offered, including: - Competitive salary - Company car allowance - Generous annual leave plus an additional day off on your birthday - Option to purchase additional annual leave - Private medical care - Pension and life assurance - Cycle to Work scheme - Discounts and rewards for shopping and restaurants - Training and development opportunities - Family-friendly policies including enhanced maternity benefits - Employee Assistance Programme - Mental health, physical wellbeing, and financial support services - 24/7 virtual GP access If this is of interest please apply with your most up to date CV and one of the team will be in touch 

We’re recruiting for Customer Service Advisors to earn £25,087, with a pay rise after 6 months. You’... We’re recruiting for Customer Service Advisors to earn £25,087, with a pay rise after 6 months. You’ll join our Sales team, supporting new and existing customers with sales and retention enquiries, recommending the right products and services, and delivering a personalised, target-driven customer experience.Customer Service Advisor benefits:   Uncapped commission Training is included to prepare you for this role.  Customer Service Advisor role:  The roles offered are within the Sales team, which combines the Mobile and Broadband departments. Advisors will sell a wide range of products and services to new and existing customers, including mobiles, SIM-only plans, tablets, laptops, smart watches, home broadband, TV, 4G Wi-Fi and insurance. The role involves having personalised conversations to understand customer needs, recommend suitable products, and retain customers considering cancellation. Advisors will work towards monthly revenue, conversion and service targets while delivering an excellent customer experience through both new sales and retention enquiries.Customer Service Advisor pay:  £25,087 with a pay rise after 6 months in the business